Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Eve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more
Company replied
I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing... See more
Company replied
We don’t normally write reviews however we have to mention the staff at Delaneys in particular John Hollis & Jacqui white. John showed professionalism In his part of selling our property, showi... See more
Company replied
Company details
Written by the company
As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.
Contact info
29 Station Road, rm11 2ht, Harold Wood, United Kingdom
- 01708349668
- haroldwood@delaneyproperties.co.uk
- delaneyproperties.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish, jo from your Hornchurch branch has been brilliant from the start.

Reply from Delaney's
We found the service excellent
We found the service excellent. Giving regular feedbacks. Once property STC, we were kept informed of progress and what next steps were. Would highly recommend Delaney’s

Reply from Delaney's
Very helpful overall
Very helpful overall. Every time I called with a query it was resolved.
Could be a more proactive on an occasion or two

Reply from Delaney's
Excellent very helpful
Excellent very helpful
Dragon and lee very helpful and very good at there job, tell you as it is,
Most agents will tell you lies after lies had very bad experience in the past, first time dealt with delanys I was very happy
Thank you for everything
Ms Hussain

Reply from Delaney's
Excellent service
Excellent service, cannot fault anything. Inspections done on time They are very efficient and I have never had any problems. The people I have dealt with have always been very polite, pleasant and helpful. I would recommend to anyone who has a property to let or are buying or selling.

Reply from Delaney's
Very straight forward specially Julian…
Very straight forward specially Julian a very kind , nice and serious agent .
Thank you for your patients.

Reply from Delaney's
Quick sale and communications all the…
Quick sale and communications all the way through the process. Thank you

Reply from Delaney's
Really good service at extremely reasonable rates
First time using a letting agent, rang 5 agents in total, Delaneys were not only the best priced but also by far and away the best service. For a letting "newbie" they offered up plenty of advice, quickly found tenants and were really helpful with some advice as to what i should be looking for in a prospective tenant. They were also a LOT cheaper than some of the other agents i looked at (in one case by over 34% cheaper)
Special mention to Jo Lockwood and Gemma Dawes who have been great on the communications front and keeping me up to speed when there were any actions required by me.
Yeah, really good overall.

Reply from Delaney's
Pleasant and personal service from the…
Pleasant and personal service from the Commercial Dept. They did their best to sell the property

Reply from Delaney's
I'm so pleased that I chose Delaney's…
I'm so pleased that I chose Delaney's to sell my property. The initial experience of Delaney's from the valuation was very personable, kind and respectful. I had the same experience throughout the cycle. Delaney's are big enough to do a great job at selling a property, yet small enough that they can take the time to personally care about your case and be right with you through the highs and lows of the house moving process. Lee & Jacqui in particular are wonderful. They are efficient and the support from Delaney's was outstanding from start to finish. Thank you.

Reply from Delaney's
Couldn’t be happier!
Second sale through Delaney's in the past three years and it's the second time I've been so impressed by their work. From the original valuation appointment to completion I was kept informed of all developments and couldn't be happier. Nothing is too much trouble and the whole team is friendly and professional.
Special mention to Lee and Jacqui who fought to get things done to our timescales. Can't say thank you enough.

Reply from Delaney's

Reply from Delaney's
Delaney's were extremely helpful with…
Delaney's were extremely helpful with my move! I have used a letting agency before and i can say Delaney's was much more straight forwards and helpful! The two lady's i dealt with made the process much more easier for me. I would recommend this estate agent to anyone i know who is looking to buy or rent.

Reply from Delaney's
Great Service
This is the second time in using Delaney’s. They don’t disappoint.
Friendly, but above all, professional and good to deal with.
Any questions are answered promptly.
In fact, you’ll probably wait longer for an answer from your Solicitor than from the staff at Delaney’s.

Reply from Delaney's
Best Estates Agents in Harold Wood!
Every member of Delaney’s I have dealt with have been friendly, professional and very helpful during the sale of my property. They kept me well informed and were always happy to answer any queries I had. Highly recommend using this estate agents.

Reply from Delaney's
BEST LETTING AGENT BY FAR
I have been letting out properties for 27 years and this by the best company / letting agents I have worked with.
Very knowledgeable & also easy to contact and stress free.

Reply from Delaney's
Seamless and Excellent service
We have been using Delaney services since 2019 February, I can confirm for a fact that this is your dream agency, Michelle, Jemma and Joe were fantastic infact the whole team. We thought Hayley was the best when we met her regarding our previous move in 2019 but with the news of her leaving, I was worried that it might not be as smooth as it was previously, until we got in contact with Michelle, Joe and Jemma. Our search for property and move in 2021 was so smooth, despite our requirements they met it all and even more, this was possible because of the wonderful staffs the organization is got. Take it from me Delaney your staffs are your major asset. From my family to yours thank you for the great and A-may-zing work you guys do and did for us. They even followed up to see how we are getting on at our new place. I will definitely recommend a million times and over. Thank you guys!

Reply from Delaney's
Brilliant local estate agent - FIVE STARS!
I couldn't recommend Delaney's highly enough. Lee and the rest of the team worked incredibly hard to sell our old house and on the purchase of our new home too. They were honest and transparent, easy to get in touch with, always friendly and sympathetic and communicated with us the whole way through the process. They sold our home within four weeks, despite it being on the market with another agent for over a year and not selling. If I could give more than five stars, I would!

Reply from Delaney's
Very helpful and responded to our…
Very helpful and responded to our problem extremely quickly and efficiently!

Reply from Delaney's
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







