Forgot my headphone at the hotel. They quickly contacted me to gather all the informations. I received my headphone a few days later. The reason i gave 3 stars is because i paid for extra protection... See more
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Company details
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If you went on holiday and left something behind, don't worry, we can deliver it back to you in a secure, cheap and safe way.
Contact info
Leondos 4, 16452, Athens, Greece
- +302108907070
- gz@deliverback.com
- deliverback.com
Hasn’t replied to negative reviews
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The most simplified yet well developed…
The most simplified yet well developed courier..I found your services by accident (when I forgot na item at a hotel) and in 2 days I got it back home safe :) if anything same happens to me int eh future I will use you for sure
I forgot to pick up my hair…
I forgot to pick up my hair straighteners from Athens Security. Deliverback arranged a quick and easy delivery to me. They were really responsive and kept me updated throughout. I would recommend
This service worked well to get something left with hotel to send.
This service worked well to get something left with hotel to send. Only gripe would be delivery driver not ringing on when I waited home especially for delivery and merely placed it over our gate and left without signature
Very smooth and informed all along the…
Very smooth and informed all along the way. Good niche service you developed, well done!
For a scarf to get returned service is quite on the pricy side, but as it has sentimental value to me, it was worth it!
Full Process
The online ease with giving info on my…
The online format of giving info on my belongings was easy to navigate and payment process was upfront prior to agreeing. The communication throughout the pick up and shipping was great! I highly recommend this company if you unfortunately leave something behind.
Customer Service
Very poor customer service throughout. Unfortunately. Took nearly a month from request and payment to delivery.
I'm so grateful.
I'm so grateful.
I forgot my backpack in Thessaloniki Airport - Greece. And automatically I searched online how to have it back and I found Deliverback.
It was very easy and intuitive to fill up the files.
I'm currently living in Iceland so in a week I've got my backpack back.
I trust 100% in Deliverback because it came in the same way I forgot it.
Thank you so much.
Glad we did not miss our international flight.....
Just took a call to the hotel to get things rolling.
They used Deliverback to ship left behind items.
Had left my college ring in our hotel room in Athens.
Our cruise ship was leaving in a few hours.
Only option was to try pick up my ring when when our ship returned next week at 8am and risk missing our international flight at 11am.
I called the hotel and they said Deliverback could handle getting my ring sent by DHL back to Texas.
Really fast shipping and the package…
Really fast shipping and the package was in harmed
Everything worked as advertised
I forgot my laptop mouse in a hotel, and asked them to have it delivered home. Everything worked as advertised, and in a timely manner. Happy with the service overall.
Very helpfull staff
Very helpfull staff! They delivered my very precious lost Tablet
Way too long
It took 5 wks for me to get my phone back, even after I tracked it down myself (used "find my phone" and via email confirmed with the Kefalonia airport police that they had the phone). Although the support staff was responsive to my emails, I received info that my phone had been picked up by the courier, but then was told that it had not. It's been tough living without a phone, but happy it's finally here.
I was happy with the whole experience.
I was happy with the whole experience.
I received my case in London.
Thank you.
Excellent Servic
No issues item delivered as promised. Constant updates provided - excellent service.
Helped me get my laptop back from another country
I forgot my laptop at the airport and only realized this when I got back home. Luckily, I was able to get it back thanks to Deliverback in less than two weeks. They practically organized everything, including the courier company to bring it to me and it didn't even cost me too much.
Deliverback responded very quickly and…
Deliverback responded very quickly and gave good instructions on the information they needed to pick up and send the device. Then my laptop was quickly delivered to the courier company.
Horrible service and no communication.
My package was lost in transit and never recovered. Deliverback was no help in contacting UPS, the carrier, or in securing reimbursement for the lost clothing, contents..Extremely poor communication and service. I asked for someone to call me but they only would email. Should be zero stars..
My belongings were never delivered back…
My belongings were never delivered back to me. An empty box was mailed and then not delivered to my home. Complete waste of time and money.
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