DeliveryBalloon.co.uk Reviews 

69
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered a 90th birthday balloon at short notice.Very helpful staff.Informed and polite.Excellent service.Price reasonable and the balloon was delivered in good time.Gave my friend much joy

Company replied

Rated 5 out of 5 stars

Very pleased with the balloons, they looked great! Quick delivery, great customer service and all at a good price.. it made my niece's stay in hospital a lot brighter! The little confectionary was a... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Baloons where full and lovely arranged. Reasonably priced, I've paid alot more than what I did with Delivery Baloon from other companies for far less quality. Arrived on time as... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Patterned box so looked more interesting to start with. Updates on delivery given and received when expected! And the balloons have only just started to deflate! Delivered 3 weeks ago now!... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Send bespoke balloon bouquets with deliveryballoon.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.7

All reviews

(69)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Balloon only stayed up 1 day

March 2, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Kate,

We are very sorry to hear this as we would expect the balloons to stay inflated for at least a week. We do ensure all our balloon gifts are in perfect condition before they leave our studios

It is unfortunate that you did not contact us regarding this to give us chance to resolve this for you. We would be happy to send out a replacement balloon for you if you would like? Alternatively if you’d prefer, we can offer you a credit for the balloon to use for another occasion, as it is rare that this happens and we would like you to have a positive experience using our service.

If you would like to contact us via email with your preference we would be very happy to arrange this for you.

Kind regards,
The Delivery Balloon Team

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Rated 4 out of 5 stars

Amazing balloon

Balloon was great - yet it arrived a day earlier & ruined the surprise.

February 27, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Eleanora,

Thank you for your review!

When a first class delivery option is chosen we do advise that we are unfortunately unable to guarantee a delivery date, and recommend upgrading to the guaranteed option if you wish to ensure it arrives on a specific date. That being said we are of course sorry to hear of your disappointment.

We hope your recipient loved the gift despite receiving it early!

Kind regards
The Delivery Balloon Team

Rated 5 out of 5 stars

The balloon was amazing

The balloon was amazing! Delivered on time and the team respected everything I had asked for. Definitely deserving 5 stars! Thank you, guys!

February 27, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Desislava,

Thank you so much for your lovely review. We're delighted to hear how pleased you are with your order.

Kind regards
The Delivery Balloon Team

Rated 5 out of 5 stars

Very helpful

Great service and very helpful

February 26, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Frances,

Thank you for sharing your review, we're pleased to hear that you were happy with your order and the service received!

Kind regards
The Delivery Balloon Team

Rated 5 out of 5 stars

Great service

Great service, delivered exactly when stated and very good quality product!

February 25, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Kelly,

Thank you for taking the time to leave a review - we're really pleased to hear how happy you are with your order and hope that your recipient was just as delighted with their balloon gift!

Kind regards
The Delivery Balloon Team

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Rated 5 out of 5 stars

Great gift

Great gift, great service

February 25, 2019
Unprompted review
DeliveryBalloon.co.uk logo

Reply from DeliveryBalloon.co.uk

Hi Justine,

Thank you for sharing your review! We're delighted to hear that you were happy with your order.

Kind regards
The Delivery Balloon Team

Rated 5 out of 5 stars

Highly Recommend

Great service. I ordered a Valentine balloon for my hubby and soon after I received my confirmation i got another email informing me I had not left a message to be attached to the ballon. I replied with my message. This was confirmed. I then decided I wanted to upgrade my delivery so that it was guaranteed for Valentine’s Day. They arranged this for me also. All arrived, on time, well packaged and nice packing. THANK YOU TO EVERYONE INVOLVED, ESPECIALLY SAM WHO SORTED OUT MY CHANGES. Definitely recommend this company.

February 15, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I ordered a balloon on Wednesday for a Saturday delievery. The balloon arrived on the Friday whilst no one was at home. They left a "sorry we missed you card" asking to collect the balloon from a post office depot no where near. Absolutely pointless. The balloon never arrived, no refund allowed.

December 11, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible company

A family member ordered me a balloon from my little boy for my birthday on Friday. The balloon never arrived. When they contacted the company they cheekily replied with it was attempted to be delivered but no one was in so Royal Mail put a card through the door saying it would be at my local office. I was in all day and no one chapped my door and no card was put through. The company also said that my family member won't be getting refunded. She emailed back saying it wasn't delivered and no card out through and again they said no refund. Avoid this company at all costs.

February 20, 2017
Unprompted review
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