DeltaHub Reviews 

182
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers truly love the ergonomic design of the wrist rests, noting how quickly these accessories relieve joint pain and make long working hours at the computer remarkably comfortable. Consumers frequently praise the professional build quality, sleek appearance, and responsive customer service team that goes above and beyond. However, some people mentioned that they experienced frustrating delivery delays, long waiting times, and poor tracking updates regarding their packages. A few reviewers also noted that customer support was occasionally unhelpful or dismissive when trying to resolve these shipping issues or product concerns.

What people talk about most

Product

People report positive experiences with product, highlighting a comfortable and ergonomic design that... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. Many consumers praise... See more

User experience

Customers had positive experiences with user experience, highlighting it as an integral and well-thought-out... See more

Delivery service

Consumers find delivery service to be ambiguous, experiencing a wide split in opinions. While some reviewers... See more

Customer service

Clients share ambiguous opinions on customer service, reflecting a wide range of experiences. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic customer service, I ordered a wrong size and contacted the support who was very helpful even tho the order was already sent from their warehouse. I got my right size within 2 weeks due to th... See more

Rated 4 out of 5 stars

I appreciate how quickly I received my product and the response time from support. As a new user, I purchased their latest bundle, which has been very helpful. However, my ONLY complaint is that... See more

Rated 5 out of 5 stars

Deltahub HoldX Magmetic Mount Looks professional and keeps my SSD safe when switching setups. I’m often moving between meetings and workstations, and HoldX keeps my SSD perfectly secured every time.... See more


Company details

  1. Electronics Store

Written by the company

Improve your well-being and productivity with our thoughtful desk accessories.


Contact info

4.0

Great

TrustScore 4 out of 5

182 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(182)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

New deskpad

I think the new deskpad is a huge upgrade from the previous one!
3rd time i bought from them and never dissapoints. Keep up the good work!

July 18, 2023
Rated 5 out of 5 stars

Overall high quality experience from Deltahub

I bought the Carpio G2.0 and the overall experience was amazing.
When recieving emails from Deltahub it feels really personal and they are clear about what happens with your order. When the package arrived after a short period of time I was amazed about the quality packaging. Now I am using the Carpio G2.0 for gaming and work (I am still trying to get comfortabel with the Carpio but it already feels better rather than without it).

July 16, 2023
Rated 1 out of 5 stars
DeltaHub logo

Reply from DeltaHub

Thank you for taking the time to share your feedback with us.
We apologize for any disappointment you experienced with our products. We have sent you an email to discuss this matter further and find a suitable resolution.

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Rated 5 out of 5 stars

Great product. Great Service

The product is great. I bought one for each wrist. I can’t believe they way they just glide across the desk. They give great support when typing. The service was exceptional. I knew at every stage of the process where the order was.

July 10, 2023
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Rated 1 out of 5 stars

I requested help from your side two…

I requested help from your side two weeks ago and I am still waiting for your response. I bought a product and I am still waiting for that. I don't even know where is my product.

Please contact me ASAP

July 7, 2023
DeltaHub logo

Reply from DeltaHub

Hey Juan,

I'm happy we were able to find a fast and simple solution through our support channel. If there's ever anything else we can do for you - please don't hesitate to ask!

Rated 5 out of 5 stars

Creative

The product design is very creative, it is indeed practical. It can make my desktop more interesting

July 16, 2023
Rated 1 out of 5 stars

Fine product terrible mailing service

Its a fine product and the company seems like a nice one but for the LOVE OF GOD the mailing service is an absoloute nightmare of non stop bombardment of spam that Ive tried on serveral devices and browsers to unsubscribe to but no luck. I absoloutly loathe this kind of spam for no good reason.

November 23, 2022
Unprompted review
DeltaHub logo

Reply from DeltaHub

Dear Valde,

Thank you for taking the time to give us your feedback. When we were setting up our email campaigns during last year's Black Friday, we came across some technical difficulties which resulted in the unsubscribe button losing it's functionality.

This has since been resolved and is no longer a problem.

Apologies again for any inconveniences causes by this.

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