If you ask questions, in no time a response with a solution! After that, an e-mail if I am satisfied and if my question is solved, and they ask for confirmation before closing ‘my case’. So great ser... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was expecting to get nowhere with this, either due to system crashes, lack of technical skills or just generating “junk”. Instead it was amazingly simple, quick and produced great results: I was in... See more
Once I laid out the basic plans for my venture, I needed to move quickly to lay the foundation. This began with the logo. Unlike other online resources, Design.com has an amazing variety of unique ima... See more
I am happy I chose to use Design. The experience was pleasant and the results were fantastic. The tools were easy to use and very user friendly. I didn’t have be an expert in designing to end up with... See more
Company details
Written by the company
Design & Branding Made Easy. Launch and grow your dream business with Design.com. With a suite of design tools, Design.com helps start-ups, businesses and entrepreneurs find and create their perfect logo, business card, social posts and more in minutes.
Contact info
Level 4, 2010, Surry Hills, Australia
- support@design.com
- design.com
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful to get a trademark logo and…
Helpful to get a trademark logo and tips for exclusive licence designs. Thanks!
August 27, 2026
Unprompted review
Their customer service is amazing
Their customer service is amazing! They corrected a problem immediately with no hesitation!
August 25, 2026
Unprompted review
Customer Service has Replied and dealt…
Customer Service has Replied and dealt with my query almost immediately. Professional and Respectful. Friendly Service. Thank You 👍
August 25, 2026
Unprompted review
Was easy and nice
August 25, 2026
Actually real austomer service
I was able to converse with a real person who actually treated me like a real person and not just another $15 subscription and problem was without any dramas whatsoever
August 25, 2026
Unprompted review
Amazing service
August 24, 2026
Great interface
August 23, 2026
Provided excellent services from start…
Provided excellent services from start to finish. Thank you
August 23, 2026
Unprompted review
Was not entirely easy to do alone and could not purchase designs I created
Was not entirely easy to do alone. I spent alot of time trying to figure out fonts and how to make changes. Not bad options for templates. Some were very generic and could not figure out how to upload my own images. I made several changes to all my logos cards, etc. I did not know I could not purchase them until a few months have passed and was no longer able to purchase them. I would have to re-make all of them. Then how would I find my template? A little forgiveness in the purchasing of all my creations would be good. I am skeptical about buying a domain from them.
August 23, 2026
Unprompted review
Just amazing
August 21, 2026
Design.com helped me discover the brand…
Design.com helped me discover the brand logo I wasn't even looking for.
August 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Annual fees are outrageous and super overkill
worst experience I've encountered online. Forcing people in to an annual payment is unethical. I asked to cancel the subscription as soon as I saw the outrageous charge of $85 for a half hour of being on the site. They sent me back an Auto-generated response, and when I further inquired, simply stopped answering.
They should feel ashamed of themselves for ripping people off.
Please DO NOT USE THIS SITE!!!!
there are so many free/reasonable alternatives. My ignorance for thinking it would be reasonable will hopefully prevent you from making the same mistake.
August 20, 2026
Unprompted review
Reply from Design.com
Hi David - Thanks for your feedback. When you purchase a subscription, you’re not just paying for a single logo. The subscription gives you access to a complete design platform support all your branding and design needs.
We also offer both monthly and annual plans, so you are able to select the one that aligns best with your needs. Moreover, we also have some free logos available on our website, aside from the premium ones.
We can see our team is in communication with you and will be happy to continue assisting with any questions you have.
Great so easy to use
August 20, 2026
Timely responds
I like the responds to client complained and act on timely to rectify the situations and I will recommend them to keep doing the good job
August 18, 2026
Unprompted review
The support shocking
The support shocking. No reply’s and expect to be ghosted. Just take your money
August 17, 2026
Unprompted review
Reply from Design.com
Hi Lance - Thanks for your feedback. I can see a member of our team has replied to your most recent email and is providing assistance on your concern. Please do not hesitate to reach out if there is anything else we can help with.
Not applicable
August 14, 2026
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