Design.com Reviews 

4,620
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform, noting that crafting professional logos and creative branding materials is remarkably quick, simple, and efficient for everyone. Many people also deeply appreciate the extensive selection of versatile templates, high-quality file downloads, and the exceptionally helpful and polite customer support team available. However, some customers also noted unexpected subscription renewals and frustrating billing issues after making their initial online purchases. A few reviewers experienced unhelpful responses or significant delays when attempting to contact customer support to resolve these specific problems.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that the platform is fast, very... See more

Product

Customers consistently note positive experiences with product, highlighting the amazing variety of unique... See more

Service

Reviewers mention positive feedback about service, noting great results and helpful support like when someone... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for offering amazing support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you ask questions, in no time a response with a solution! After that, an e-mail if I am satisfied and if my question is solved, and they ask for confirmation before closing ‘my case’. So great ser... See more

Rated 5 out of 5 stars

I was expecting to get nowhere with this, either due to system crashes, lack of technical skills or just generating “junk”. Instead it was amazingly simple, quick and produced great results: I was in... See more

Rated 5 out of 5 stars

Once I laid out the basic plans for my venture, I needed to move quickly to lay the foundation. This began with the logo. Unlike other online resources, Design.com has an amazing variety of unique ima... See more

Rated 5 out of 5 stars

I am happy I chose to use Design. The experience was pleasant and the results were fantastic. The tools were easy to use and very user friendly. I didn’t have be an expert in designing to end up with... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 127272315

Written by the company

Design & Branding Made Easy. Launch and grow your dream business with Design.com. With a suite of design tools, Design.com helps start-ups, businesses and entrepreneurs find and create their perfect logo, business card, social posts and more in minutes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,620)

1,488 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Company!

My experience was great because someone responded so quick and it was during the evening time when I knew I prob wouldn't get a response. The reps were very nice, knowledgeable and sufficient. This is a great company to have a website with and I will only deal with them.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

So many great templates and very user…

So many great templates and very user friendly. Definitely would recommend for people who are busy and don’t have time to do their own graphic designs from scratch. I love how tailored I can make it for my own business!

August 15, 2026
Rated 5 out of 5 stars

Quick, prolific and worthwhile every bit.

Design.com provided the results which I was looking for within minutes. The "hard part" is to select final design, as there is an overwhelming amount of different design approaches to choose from. If you want to create something impressive, go to design.com and look for your best imagery.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic communication with excellent…

Fantastic communication with excellent customer service. I made an error with my order ( My fault ). The team were very quick to reply to my message and the order was changed with minutes. Looking forward to receiving my order. Thank. Lee

August 11, 2026
Rated 1 out of 5 stars

Extremely Shady Practice with their Subscriptions

I purchased two logos from them last year, never used the website again, and had no clue that I was signing up for a subscription for *each* logo. I had almost a $180 deduction from my bank account for two subscriptions even though I only have one account...which I still didn't know was a subscription. I went back in my emails to look if I had a warning for this and in the mix of their spam emails there was one with the subject that just said 'updates to my service' with a note that said there would be a renewal at the bottom of the email. Such a shady way to operate. Canceled immediately. I'm sick about the deduction. $180 in the toilet.

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Serious concerns about Design.com’s handling of reported phishing pages

I am writing this review as an internet security professional, not as a customer.

During my work, I identified financial phishing pages that were created and hosted using Design.com’s platform. These pages appeared designed to impersonate legitimate financial or payment-related services and collect sensitive information from unsuspecting visitors.

I submitted multiple abuse complaints with supporting evidence. Despite the apparent risk to the public, the reported pages remained accessible for days after notification. In cases involving active financial phishing, delays of this length can expose more victims and cause real financial harm.

Platforms that provide website-building and hosting services will inevitably be misused occasionally. The real test is how quickly and responsibly the provider responds after receiving a credible abuse report. Based on my experience, Design.com’s response and enforcement process was far too slow for threats of this severity.

Design.com should implement:

Rapid review and suspension of reported financial-phishing pages
A dedicated, monitored security-abuse channel
Immediate temporary restrictions when credible evidence is provided
Clear case numbers, status updates, and response timelines
Stronger automated detection of brand impersonation and credential-harvesting pages

Until its abuse-response process improves, security professionals, brands, and users should be aware that reported phishing content may remain online for an unacceptable period after Design.com has been notified.

August 10, 2026
Unprompted review

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