DesignCrowd Reviews 3,222

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their quick understanding of needs and willingness to collaborate. The service is frequently described as excellent, with many appreciating the smooth and intuitive user experience, which includes effective tools for tracking projects and communicating with artists. People also commend the exceptional customer service and the lightning-fast response times, noting that issues are resolved quickly and help is readily available. However, some customers also noted that the website experience felt outdated, and a few reviewers expressed dissatisfaction with the support system, mentioning a lack of professionalism, empathy, and responsiveness, particularly concerning issues faced by designers.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and prompt... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the responsiveness,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I’m really impressed with the DesignCrowd marketplace support team! Their response time is lightning fast — I received instant help whenever I had a question. They’re professional, friendly, and trul... See more

Rated 5 out of 5 stars

My artist, JohnnyCactus, immediately understood what I wanted for the logo for our new business. He even chose the perfect colors. My tweaks were very minor, and he immediately "got it". I will defini... See more

Rated 5 out of 5 stars

My project was at a standstill because I had no logo. I tried the AI logo design route, but it was unsatisfactory. I don't even remember how I found DesignCrowd, but their model seemed like a good ide... See more


Company details

  1. Graphic Designer
  2. Art Supply Store
  3. Clothing Store
  4. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

The DesignCrowd support team ( Johan )

The DesignCrowd support team was incredibly helpful in resolving my project issues. Fast, friendly, and efficient service,Great platform with excellent customer support. They guided me through the process and made my design contest a success

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love design crowd for the amount of designs you get!

I absolutely love design crowd. I have used them many times for logo design, social media post designs, and even full page magazine, ad designs.

Design crowd gives you so many ideas from incredible designers that it's almost overwhelming. But what's great is that you get to see so many ideas.

For someone like me, I have a vision in my head of what I want, but I don't know how to bring it to life, but with design crowd, you get exactly what you were looking for.

In my latest logo design, I had close to 300 designs to choose from.

And there were many options, but then one really stood out and hit the mark of exactly what I was looking for.

And surprisingly enough, that was only on the second day of the contest. I could've let it run for the rest of the week, but the one logo hit the mark so much I chose it as the winner and moved on. Super happy with design crowd.

If you need designs for anything, it is really worth it. I have used it many times and I will continue to use it.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really Amazing



DesignCrowd is actually a very good platform. As a designer, I can say that my experience has been very positive. Whenever I provide a quality design and win a contest, they usually process the payment within 1–2 days.

Overall, my experience with the platform has been great, and I really appreciate the smooth payment process and professional environment.

Thank you.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

I was very disappointed with my…

I was very disappointed with my experience using this service. The logo designs provided were extremely basic and did not reflect the quality or creativity I was expecting. Unfortunately, the concepts felt like something that could have been created using a basic template tool rather than a professional design service.

When I requested a refund, I was informed that several fees were non-refundable, including a transaction fee (A$7.20), posting fee (A$60.00) and GST (A$6.72). This was frustrating, particularly given the level of dissatisfaction with the final product.

I would strongly encourage anyone considering this service to carefully read the reviews and fully understand the refund policy before purchasing. Based on my experience, it is not a business I would recommend.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

We made our logo with designcrowd in…

We made our logo with designcrowd in June 2014.
and today Feb/19/2026 My Sign Maker needed the logo in High Resolution.
So I email to DesignCrowd at 2:09PM if they can help.
And
I received the updated Logo at 2:54PM
(within 45minutes after more then 11 years they took care of it.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Design Crowd was great to deal with

Design Crowd was great to deal with - I received more than enough logos to choose from with huge diversity. When I had questions or concerns, the responses were always quick and helpful with instant solutions. Great company.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for the awesome logo refresh!

What a cool concept especially for start ups and small business owners. In our 3rd year, we desired an enhanced version of our logo. Our designer made it happen and we love it! They listened to us and gave us some great ideas to choose from. We are excited to use our logo on social and throughout our cafe and restaurant. Thank you!

February 6, 2026
Rated 5 out of 5 stars

Everyone else gave similar identical…

Everyone else gave similar identical designs - Custom A was different unique and followed my brief. Have engaged him on subsequent design projects with similar turnaround, quality and service. Highly recommended.

January 5, 2026

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