DesignCrowd Reviews 3,222

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their quick understanding of needs and willingness to collaborate. The service is frequently described as excellent, with many appreciating the smooth and intuitive user experience, which includes effective tools for tracking projects and communicating with artists. People also commend the exceptional customer service and the lightning-fast response times, noting that issues are resolved quickly and help is readily available. However, some customers also noted that the website experience felt outdated, and a few reviewers expressed dissatisfaction with the support system, mentioning a lack of professionalism, empathy, and responsiveness, particularly concerning issues faced by designers.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and prompt... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the responsiveness,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I’m really impressed with the DesignCrowd marketplace support team! Their response time is lightning fast — I received instant help whenever I had a question. They’re professional, friendly, and trul... See more

Rated 5 out of 5 stars

My artist, JohnnyCactus, immediately understood what I wanted for the logo for our new business. He even chose the perfect colors. My tweaks were very minor, and he immediately "got it". I will defini... See more

Rated 5 out of 5 stars

My project was at a standstill because I had no logo. I tried the AI logo design route, but it was unsatisfactory. I don't even remember how I found DesignCrowd, but their model seemed like a good ide... See more


Company details

  1. Graphic Designer
  2. Art Supply Store
  3. Clothing Store
  4. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

low customer services to designer…

low customer services to designer support, in website, they said new designer account may approved after 3-5 approved design submission, but i have submitted over 30 approved design , but my account not approved yet, very very worst website, worthless, scam

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very best Site for Freelancing

very best service you are giving but you have to
filter your designer sir and pls prive more work sir of
graphics motion and every thing in designing sir
like freelancers and upwork ur purity is very best sir
only pls look out for quantiy and quality both sir

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Although it was a bit long

Although it was a bit long, but it is very satisfying, Customer Services was very helpful and humane, listened to the problem well, and did his job well, especially Julius, I hope I got his name right, he was very helpful!

February 7, 2026
Unprompted review
Rated 2 out of 5 stars

Unfortunately

Unfortunately, 2 out of 3 designers assigned to my logo put multiple design logos together using stock images as well as some duplicated design concepts I did through ChatGPT.

January 22, 2026
DesignCrowd logo

Reply from DesignCrowd

Hi Joel - Thanks for your feedback. We can see that you provided a few sketches for designers to use as inspiration. I can see some of the designs submitted to your project followed these, under the impression that it was what you were looking for. Apologies if that was not the expectation. Ultimately, it's great to see you selected a design you are happy with as winner.

Rated 5 out of 5 stars

I absolutely loved my logo


I absolutely loved my logo - it turned out even better than I expected. The customer service was exceptional from start to finish. Every question I had was answered promptly and clearly, and I felt genuinely supported throughout the whole process. Highly recommend!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very cost effective. This is our 3rd project with DesignCrowd and we are already planning several more.

January 24, 2026
Rated 5 out of 5 stars

Fair, Professional, and Supportive Platform!

I had a wonderful experience with the support team (shoutout to Hopner Lopez). They are incredibly fair and genuinely care about both the designers and the customers. Recently, they managed a situation where the client needed a specific arrangement, and the team ensured that the designers were still compensated and appreciated for their work. It is rare to find a platform that balances the needs of clients while protecting the rights of designers so well. Highly recommended!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I've been participating in DesignCrowd…

I've been participating in DesignCrowd for a long time, but I've never won. But that didn't stop me from giving up until last December, and just a few days ago, I won a contest. This made me even more enthusiastic. The direct payment process to PayPal also makes it very easy for designers. Even though there's a 15% cut, it's no problem. After all, DesignCrowd has provided many new opportunities and experiences. Thank you.

January 21, 2026
Unprompted review
Rated 2 out of 5 stars

Payments

I've been working with DesignCrowd for over 10 years. Payments used to be very fast, between 2 and 3 hours after client approval, and that was perfect. Now I'm surprised to find that they're unnecessarily delayed by 48 hours; they've added another step between approval and completed. Which I think is wrong, because it's unfair to designers, who are their business partners.

January 9, 2026
Unprompted review

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