Destination Triumph Reviews 

283
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and knowledgeable, often going the extra mile to assist with purchases and service. Many appreciate the professional and accommodating approach, with sales teams focused on finding the right product. Reviewers consistently highlight quick and efficient delivery, noting that items arrive well-packaged and on time, often at excellent and competitive prices. However, some customers also noted occasional issues with delivery delays or problems with the chosen delivery provider. A few other people also felt that products sometimes arrived with unexpected defects or were not properly prepared for collection or use. Additionally, some reviewers mentioned concerns regarding staff responsiveness or administrative competence, and questioned charges for certain services.

What people talk about most

Product

People report positive experiences with products, often praising the best prices for genuine parts and the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and speedy delivery... See more

Price

Consumers find price to be positive, with many reviewers highlighting excellent and competitive pricing for... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting great service from professional and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All the staff at Destination Triumph Dorset were extremely friendly and helpful. Overall my experience was very good. However, I cannot give 5 stars because of Triumphs lack of ability to get hold of... See more

Rated 4 out of 5 stars

Very helpful and knowledgable staff who assisted in parts for my Tiger 900.

Rated 4 out of 5 stars

Very nice Triumph neck tube. Delivery was a bit of a wait.


Company details

  1. Triumph Motorcycle Dealer

Written by the company

Destination Triumph Dorset, Solent & Washington. Official Triumph Retailers and Workships.


Contact info

4.1

Great

TrustScore 4 out of 5

283 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(283)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service went out of there way to deliver a gift for my wife on Christmas eve. Always friendly when I go into the show room and helpful.

December 23, 2025
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Rated 5 out of 5 stars

Put simply..

Put simply... it was hassle free, and the sales team actually wanted to help find the right bike not just sell me the top of the range with all the add-ons..

Will for sure be using and recommending these guys and gals in the future.

October 31, 2025
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Rated 5 out of 5 stars

Two New tiger 900's, Thanks to Will!

My wife and I just purchased two 2026 Tiger 900 GT Pros. A Fantastic experience from day one.
While on a road trip to Germany on my Ducati 848 and my wife's ZX6R, we decided we loved this whole touring thing. When we got back to Dorset, we started the search for touring bikes. We drove to Destination Triumph in Dorset and Will rolled out the red carpet and spent so much time not only showing us Triumph and KTM touring bikes both new and used but he guided us in the right direction touring wise. After test driving the Tiger 900 and a few other brands at other dealerships, we decided on the 900 GT Pro new for both of us. Will always treated us with respect. Most importantly, he treated my wife as a competent rider rather than a pillion. That meant a lot living in an area that generally treats women as second rate.
The entire process from beginning to end was superb and probably the best dealership experience I have ever had. Everyone there helped to make me feel like part of the family (that goes a long way when feeling a little queazy from spending so much money :) ).

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Triumph topbox and missing fixing plate.

Ordered a Triumph topbox and fixing plate over the phone. No confirmation of the order or parts given. When contacting the store I was sent a confirmation of the cost and not the parts ordered. I was sent the topbox only and had to contact them again to explain the fixing plate was missing. Over a week later I have now received the plate. Unfortunately, I cannot recommend this store due to the lack of communication and poor customer service.

November 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor communication …

Delivery issue not directly the dealers fault however the lack of effort to trace what had happened to my order was appalling it took for me to contact a different branch for someone to be actually bothered to contact the courier to resolve.

November 8, 2025

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