Dextra Rechtsschutz AG Reviews 5,021

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fiona Giroud was extremely professional and efficient with my case (2026/B01169413). She took the time to make sure I understood the risks in my case and the best next steps while also keeping the d... See more

Rated 5 out of 5 stars

I have rarely experienced such empathy combined with professionalism. Ms Boccato is extremely competent. She listens and gives excellent advice. Always balanced views and very clear about your rights... See more

Rated 5 out of 5 stars

They are my lifesaver in Switzerland! I have had so many great experiences with the Dextra hotline. They helped me on so many levels in regards to many doubts I have in my life here- housing, insuranc... See more

Rated 5 out of 5 stars

Here you can get quick, legally constructive, competent help from the lady (Uehli Sereina) for any legal case in which you are involved. Thank God we didn't have to take legal action. I received my em... See more

Company details

  1. Insurance Agency
  2. Legal Expenses Insurance Company

Written by the company

Dextra Rechtsschutz AG bietet individuellen und umfassenden Rechtsschutz sowie exzellenten Service zu einem hervorragenden Preis-/Leistungsverhältnis.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had the pleasure of working with Ama…

I had the pleasure of working with Ama Mülthaler, and I was thoroughly impressed with her legal expertise and dedication. Throughout the entire process, Ama was incredibly helpful and consistently available, providing timely and clear guidance every step of the way. Her extensive experience in the field was evident in her ability to navigate complex legal issues with ease and confidence.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with my experience with Dextra

I was attended and advised very closely by the attorney assigned to my case.
She answered all of my questions all along the way and in the end resolved the case in the best interest ob both parties.
I hope I will not need to in the future, but i would use this service again. Thank you.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Professional help

I enjoyed the professionalism and willingness to help with which the jurist approached the case. Thank you!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Case 2024/S00896358 dealt with the…

Case 2024/S00896358 dealt with the Jurist Seydoux Belazaina, very well handled! He saved me lots of trouble and with only one letter, Helsana dropped the case against me, where they wanted me to pay for an insurance I had never agreed upon.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Dextra

I had a consultation with Mr Wen and I have to say that I really appreciated his advice. Mr. Wen explained everything in a way that was easy to understand and, most importantly, he took into account my tight deadline for my file. Thank you so much for your work and advice!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

we were able to get in touch with a…

We were able to get in touch with a jurist (Mrs Michelle Egger) very quickly and she was able to advise us very professionally so that we could make progress on a complicated case.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Case with Célien Moreau (Dextra)

My experience with Célien Moreau was very professional, efficient and focused on what is legally in my advantage. I am very satisfied of his kind help and of all the advice he gave me with my case 882081-LIN. I highly recommend Dextra Insurances!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied with Lawyer Aini Dilifuruzi's Exceptional Service at Dextra Legal Insurance

Recently, I engaged with Dextra Legal Insurance and found the experience very satisfying. Understanding the coverage details thoroughly is crucial, as it delineates what's included and what's not. This clarity enables informed decisions about legal needs.

Moreover, I had the pleasure of availing myself of the services of lawyer Aini Dilifuruzi from Dextra Legal Insurance, and I must express my utmost satisfaction with her assistance. From the outset, she demonstrated a remarkable understanding of my case, grasping its intricacies swiftly. What truly impressed me was her prompt action; she wasted no time in taking my case in hand and initiating the necessary steps. Throughout the process, she conducted thorough research, exploring potential solutions.

Perhaps most commendable was her ability to deliver results within a remarkably short timeframe. Lawyer Aini Dilifuruzi ensuring that my needs were addressed promptly and effectively. Her professionalism, coupled with her empathetic approach, instilled confidence in me from the outset.

Without hesitation, I recommend lawyer Aini Dilifuruzi to anyone seeking legal assistance. In conclusion, my experience with Dextra legal Insurance, coupled with the exceptional service provided by lawyer Aini Dilifuruzi , has highly met my expectations.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely useless service

Absolutely useless service. Never replied and just kept claiming that it wasn’t a legal issue. When you’ve paid for something and it wasn’t delivered, it becomes a legal issue!

March 27, 2023
Unprompted review
Dextra Rechtsschutz AG logo

Reply from Dextra Rechtsschutz AG

We are sincerely sorry to hear about your experience, and that we were unable to meet your expectations. We will investigate your case internally. If you have any additional information or questions, please inform us via the client portal or customer support. Yours sincerely, the Dextra Team

Rated 4 out of 5 stars

892512

Nice talk about my actual prof situation. Mr Moussa drames answered to my actual questions and I’ll be back to Dextra later if needed ….
Thanks

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Good day

Good day,
We are very satisfied with the solution suggested from Mrs Aini Dilifuruzi.
She understood immediately the problem and made a suggestion to solve quickly the issue with Livit régie.
She is very professional, pays attention to the details, is very friendly and follows up the case.
We thank you very much for your reactivity and professionalism.
Kind regards.
Sandrine and Raphaël Winterstein

March 8, 2024
Unprompted review

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