Diamond Galore Reviews 

238
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Took my daughter to get her firsts done and the staff there were lovely and professional and calmed my daughter down when she was scared. They explained everything really well and answered all our que... See more

Rated 5 out of 5 stars

We had such a wonderful experience getting our child's ears pierced here. The staff were incredibly kind, patient, and reassuring, making both me and my child feel completely at ease from start to... See more

Rated 5 out of 5 stars

Great experience. Got my second lobe re-pierced and helix pierced. Super quick and a lovely store with some amazing jewellery pieces! Both the ladies at the store were lovely xx

Rated 5 out of 5 stars

Aela was amazing, she was fabulous with my daughter made her so comfortable before and during and after her ear pierce experience.

Company details

  1. Jewelry Store

Written by the company

Diamond Galore is based in Greater Manchester, UK. Our jewellery brand was founded in 2014. We love to hand pick beautiful jewels for the woman who knows what she wants without paying that hefty price tag. Our variety of stunning rings include 925 sterling silver designs as well as silver, rose gold plated and high quality cubic zirconia so we've got something to suit you all. With the help of your sales we are able to donate a partial amount of our profits to a charity organisation each month. Because we know how important it is to make a different in the lives of those less fortunate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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4.7

All reviews

(238)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

Booked the permanent jewellery for myself & my two daughters, i had a good experience all the way until I left, the girls were so lovely & friendly & the store is aesthetically pleasing 😍. They also have such beautiful jewellery pieces out on display, I would definitely recommend!

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled order with no reason

My boyfriend placed an order yesterday for me and paid for £10 delivery but yet he didn’t get an email or anything. He has now just has a message to say that the order has been cancelled but no reason to as of why. I have went on the website and both items are still in stock so I’m not sure why this has been cancelled. He is absolutely gutted as this was supposed to be a surprise but he’s had to tell me as to not receiving the item. I am appalled by the service I have sent two emails today in regards to seeing where my order is but yet they have ignored both emails and text to say the order is cancelled. I would like to know where the order is and if I am actually going to received it.

June 21, 2025
Unprompted review
Rated 1 out of 5 stars

Unfulfilled order - no refund.

I would give 0 stars if I could. Ordered a bracelet and paid £10 next day delivery. Received an email saying they cancelled my order as the item I ordered was now out of stock. The email stated that the £15 (bracelet price with discount) was NOT ‘yet’ refunded but said nothing about the next day delivery charge. I’ve been trying to contact to see if/when they plan to refund this and that I also want the £10 delivery charger refunded. Can’t seem to get through to anyone via email and they have no phone number. VERY disappointed and feel like I’ve been scammed.

May 23, 2025
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Hi

I can understand how disappointing it can be when an order is cancelled, especially after paying for next-day delivery.

Please rest assured that we would never leave a customer without a refund – your order was automatically cancelled due to the item being out of stock, and both your product price and next-day delivery fee have been fully refunded. Sometimes refunds can take a few working days to reflect in your account depending on your bank’s processing time.

Thank you for your understanding,

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Rated 1 out of 5 stars

I ordered the nail bracelet 4 nights…

I ordered the nail bracelet 4 nights ago I've had nothing to say order received even though money has gone out my bank no tracking info I have replied to subscribe to the company but then again nothing back from them not sure what is going on as getting no replies from them.

April 12, 2025
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Hi! I’ve had a look, and I can see that your order has been delivered.

There was a slight delay with shipping, and it looks like your emails may have gone into our junk folder and vice versa, so sorry about that! We completely understand how frustrating it can be not to get updates, and we appreciate your patience.

Thank you

Rated 5 out of 5 stars

Absolutely stunning bracelet

Absolutely stunning bracelet! I ordered the onyx clover bracelet and I couldn’t be happier the quality is amazing and was delivered within two days will definitely be ordering from here again.

March 3, 2025
Unprompted review
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Rated 5 out of 5 stars

A Dazzling new chapter for Diamond Galore

As a loyal customer of Diamond Galore for the past 10 years, I can confidently say that their new store is nothing short of breathtaking. From the moment you step inside, you’re greeted by an atmosphere of elegance and sophistication, with sparkling displays that showcase some of the most exquisite jewellery I’ve ever seen.

The layout is thoughtfully designed, making it easy to browse their stunning collection while enjoying the luxurious ambiance. The attention to detail in both the décor and the jewelry itself is a testament to the quality and craftsmanship that have kept me coming back for a decade.

What truly sets Diamond Galore apart, beyond their breathtaking selection, is their exceptional customer service. The knowledgeable and friendly staff go above and beyond to make every visit a memorable experience, ensuring that you find the perfect piece for any occasion.

If you’re looking for a diamond shopping experience that is as extraordinary as the jewellery itself, I highly recommend visiting the new location. It’s a true gem in every sense!

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Went to the opening of the shop…

Went to the opening of the shop yesterday. Amazing service, some lovely pieces of jewellery at very reasonable prices. As a special gift on the opening of the shop I received a free goody bag that was filled with jewellery items. Yes I will be shopping in the shop again. Well done on the shop opening. I hope you grow your business and are very successful.

February 1, 2025
Unprompted review

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