Diamond Galore Reviews 

amazing service, ordered a personalised arabic necklace and i’ve worn it for 8 months now and its still looks brand new.

A few weeks ago I left a very negative review. Unknown to me my emails were not received but I thought they were being ignored. As soon as the company recognised that I had a problem they addressed it immediately. I have received my order today and I couldn't be happier. Such a lovely bracelet. I'm sure my daughter will love it. I will definitely be ordering from Diamond Galore again.

Scam, do not order, if you check their address it is just a random shop. I am quite certain all products they sell are fake. Buy at your own risk.

You will be disappointed like me if you order. No customer service, and most like no refund.

Ordered a bracelet a month ago, order cancelled just before Christmas by them and still awaiting a refund. Customer service is appalling and doubt I will get my money back. Avoid ordering from this company they are scammers.

Purchased my ring in December did have some issues with the quality of the product as it tarnished, after a few emails my issue was resolved and I recieved a replacement in January.

First time ordering and it will certainly be the last time. The company are just awful to deal with. The item arrived longer than expected and aside from actually looking cheap and tacky, certainly not worth the price I paid, the order wasn’t even fulfilled correctly.
Trying to make contact with them is terrible. They don’t respond to emails, there is no telephone number to actually speak to someone so the only way is via Instagram messenger. Responses are slow and despite several messages I am still no further forward a week later. Now been told that the letter missing from the order is no longer and is out of stock and they will send it out to me when they get some more in. Unfortunately this has come across like a big fob off. I highly doubt it will arrive and the gift that was initially a birthday present, is now meant to be a Xmas present has now become unusable. A total waste of money and my time and effort.

Ordered the dainty bracelet in gold, even more beautiful face to face! Love it

Loved my ring!!! So so pretty and for the price just amazing 👏 😍 defo ordering again

I think the jewellery is really cute and well made but I did expect it too be a little bigger.
I was a little disappointed, but other than this, lovely jewellery.
Will be purchasing from here again.

I ordered a bracelet from here, it was beautiful but it lasted about 2/3 weeks, then it broke. I contacted Diamond Galore multiple times about receiving a refund or an exchange since I felt it was unacceptable for the £30 bracelet to break in only a few weeks. I was ignored each time. Wouldn’t order from here again

Amazing Jewellery and great service. I did have a few problems with my original purchase but communicating my concerns i appreciated how they understood me and offered a replacement. There was back to forth messages but in the end it was resloved. A bangle which i had some issues with but it was a beautiful bangle and looked amazing just a shame with the issues i had with it. However my replacement went wrong and i was willing to re oder the flower bracelet because there jewellery is the best you will not be let down of the quality of the product, and the lovely customer service person who i was communicating with sent out the replacement and was very understanding they did not need to that was a mistake and can happen and an error was made but over all once again i will defo re order thank you sooo sooo much for everything.❤️

Beautiful jewellery

Really lovely experience from start to finish! Clear and accessible website, great communication from the company, very reasonable prices for the quality you receive. I love my necklace - I will definitely be returning for more!

I’ve just received my Alizey chain ring .. I’m in love 😍, beautifully made really unusual, my daughter wants one now!
Love love love ❤️

The bracelet snapped after a week of wearing it. Customer service asked to cover the return fees but then agreed that it was a product fault. I returned it last week via 48 hours tracked delivery and have not heard back re refund. Very disappointed, makes you not want to support small businesses.

UPDATE:
The shop sent another bracelet following this review and although it’s a nice initiative the quality of the bracelet is the same.

Ordered a bracelet for my daughter’s birthday from Diamond Galore. It is so dainty and lovely and has arrived in a small jewellery bag. Very happy with my purchase

Beautiful earring so minimal and trend and friendly experience ! Defo recommend xx

Amazing jewellery!!!

Excellent customer service and great products

Diamond glow is an amazing spot
Offering really classy and beautiful jewellery
Amanya has been amazing at guiding us