Diamond Galore Reviews 

238
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Took my daughter to get her firsts done and the staff there were lovely and professional and calmed my daughter down when she was scared. They explained everything really well and answered all our que... See more

Rated 5 out of 5 stars

We had such a wonderful experience getting our child's ears pierced here. The staff were incredibly kind, patient, and reassuring, making both me and my child feel completely at ease from start to... See more

Rated 5 out of 5 stars

Great experience. Got my second lobe re-pierced and helix pierced. Super quick and a lovely store with some amazing jewellery pieces! Both the ladies at the store were lovely xx

Rated 5 out of 5 stars

Aela was amazing, she was fabulous with my daughter made her so comfortable before and during and after her ear pierce experience.

Company details

  1. Jewelry Store

Written by the company

Diamond Galore is based in Greater Manchester, UK. Our jewellery brand was founded in 2014. We love to hand pick beautiful jewels for the woman who knows what she wants without paying that hefty price tag. Our variety of stunning rings include 925 sterling silver designs as well as silver, rose gold plated and high quality cubic zirconia so we've got something to suit you all. With the help of your sales we are able to donate a partial amount of our profits to a charity organisation each month. Because we know how important it is to make a different in the lives of those less fortunate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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No recent history of asking for reviews

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4.7

All reviews

(238)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Really good

Really good, had a very good experience looking around and enjoying the jewellery that was on show. 10/10 experience

May 25, 2024
Unprompted review
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Reply from Diamond Galore

Thank you!

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Rated 5 out of 5 stars

Absolutley amazing

They have stunning jewellery pieces and provide the most exceptional customer service who go over and beyond. Anyone wants to buy jewellery come here they are amazing ❤️

May 25, 2024
Unprompted review
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Reply from Diamond Galore

Thank you!

Rated 5 out of 5 stars

Good communication

They have stunning jewellery, the quality and there designs are gorgeous. Staff are amazing, communication and manners are always on point.

May 25, 2024
Unprompted review
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Reply from Diamond Galore

Thank you so much!

Rated 5 out of 5 stars

Absolutely fabulous company

Absolutely fabulous company. Lovely people in customer service they will go above and beyond in order to get the loveliest jewerly I've seen in a long time

May 22, 2024
Unprompted review
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Reply from Diamond Galore

Thank you so much!

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Rated 1 out of 5 stars

I placed an order for a ring

I placed an order for a ring, the money was taken from my account but the order was not placed and I placed an order again and exactly the same the money was taken from my account and the order was not placed

May 12, 2024
Unprompted review
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Reply from Diamond Galore

Thank you for your feedback. We’ve thoroughly checked our system, and no payment was taken as it’s not possible for funds to be charged without an order being placed. If you have any concerns, please contact us with proof of the transaction so we can assist further.

Rated 5 out of 5 stars

Absolutely love my ring

Absolutely love my ring. The ring sparkles and quality looks amazing! This hasn’t been my first purchase. Have purchased in the past and the service is always on point and jewellery is always good quality.

April 30, 2024
Unprompted review
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Reply from Diamond Galore

Thank you!

Rated 1 out of 5 stars

The item broke within two days

The item broke within two days . My partner was able to fix it by opening up a link and reconnecting (so slightly shortening it ) but it was ok. Days later it completely snapped whilst wearing it walking to work. I contacted customer service and they said I had to pay delivery charge for another . This bracelet was £25 and I wore it a handful of times . The quality is terrible . Obviously not paying anymore out . Awful quality , will not be using again

April 26, 2024
Unprompted review
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Reply from Diamond Galore

Thank you for sharing your feedback, and we’re very sorry to hear about your experience with the bracelet. It’s disappointing to learn that the item didn’t meet your expectations and broke so soon after purchase. We sincerely apologize for the inconvenience and frustration this has caused.

We understand your concerns regarding the quality of the product and the delivery charge for a replacement. This is not the experience we want for our customers. Please know that we’re reviewing this matter with our team to ensure improvements are made to both our product quality and policies.

We’d like the chance to make things right for you. Please reach out to us directly at info@diamondgalore.co.uk, and we’ll do our best to resolve this to your satisfaction. Thank you for bringing this to our attention, and we’re sorry again for your disappointment.

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Rated 5 out of 5 stars

Jehad

Customer service

April 5, 2024
Unprompted review
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Reply from Diamond Galore

Thank you!

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