Diamond Galore Reviews 

Excellent service and delivery

I’ve been a loyal customer for a few years now and during that time the customer service has remained excellent. I love how sparkly the colourful gemstones are and how there’s a range of colours to choose from. The quality is amazing and you can’t tell the rings apart when I wear them next to more expensive brands.

Absolutely loved this bracelet my partner brought for my birthday in January, However it discoloured so the black came off the clovers onto my skin and it broke within a couple of weeks.

Customer service asked my partner to send pictures to which they agreed to replace but my partner is to pay postage for the replacement. Wrong in my opinion but he has and almost 3 weeks later and a few chase emails still not received the replacement very disappointing.

Not one for negative reviews but feel your service has been less than great and I am a birthday gift down

I ordered a ring it is even better in person, I have received so many compliments!!!

I also order a bracelet as a gift for my cousin she loved it !!!

bracelet that would barely fit a 10yr old wrist and ear rings that were miniscule. Also the free gift for spending over 30 pounds not included and never arrived.

Frankly, they make Ratners look like Tiffanys, hugely disappointing.

Update 10/05/2024. Returned items by recorded delivery, signed for, but of course no refund made. So don't buy from them but if you do do not return the item or you will end up with no item and no refund, sell it on ebay instead for the few quid it is worth.

update: regarding the response below firstly, they are right, the bracelet is adjustable and would easily fit a 6 year old as well as a 10 year old; secondly the ear rings may be intentionally small and snug but my wife would have preferred 'fits normal human ear lobe'.

As expected, the 'customer service' is abysmal, emails and phones not answered. If I was a cynical person I would think that most of these 5 star reviews are fake.

Poor customer service and product quality

My earings arrived damaged and i notified the company as soon as I opened the parcel. However, I didn't receive any reply. I messaged them again a few days later and a chat dried up again. I want to return the earings but i'm not getting anywhere.

Edit: after this review got published the company sent out a new pair of earings. They are ok, but the quality is quite poor.

Great quality and fast shipping. Ordering again!

really good quality, will be buying from here again !

Bought some diamond earrings and a ring for my fiance, the quality was very surprising considering the prices, she was chuffed! Although the ring didn’t come with a box, that would be nice!

The staff are amezing really nice. Help alot and makes u smile and I love my ring,bracelete and ear studs.♥️
Thank you so much😍🥰😘

The most loveliest staff ever! Such professional service! A must visit!

Excellent item and superb service, came missing an item but dealt with swiftly and missing item sent out immediately, fantastic service Thankyou

The staff are amazing and makes me smile and i love my ring #likebarbie ❤️🩷

The staff are amazing really nice . Help a lot make u smile and I love love my new ring #Barbie vibes💗🦄

I ordered from Diamond Galore few days ago, the parcel came so quickly and with discount and free item and also it is great quality and price, Throughout the time my order been delivered. They were helpful and replied all my questions. Overall, its very good and will order more …😊😊

Fantastic quality jewellery. I bought three clover bracelets and I'm very pleased with them. The price was also very reasonable compared to other websites selling the same products.

Beautiful braclet, fast delivery & great customer service, will definitely buy off this store again

Fantastic customer service will use again