Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... See more
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See what reviewers are saying
Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police
Company replied
+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... See more
Company replied
Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... See more
Company replied
Company details
About DIDWW
Written by the company
🌍 DIDWW is a fully licensed telecom operator, providing two-way Voice and Messaging services across 90+ geographies. With telecom licenses in 30 countries and its own numbering resources in 18, DIDWW is constantly expanding its global reach.
✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.
🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories
❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.
Your information helps us combat this issue. Thank you!
✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.
🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories
❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.
Your information helps us combat this issue. Thank you!
Contact info
11 The Haven, K36 R983, Malahide, Ireland
- 353 (1) 901 5266
- customer.care@didww.com
- didww.com
1.7
Bad
101 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Loads of calls from numbers that this…
Loads of calls from numbers that this company sells.
Everytime I get a blocked call it is DWDWW.
My system blocks their calls but the blocked list is all DIDWW numbers.
If you sell landline numbers your only customers are going to be scammers.
Why would you want to buy a phone number when they are free with a contract from an honest supplier like BT.
November 4, 2024
Unprompted review
Reply from DIDWW
Dear Ping,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control. To report any unwanted calls, please use our form here: https://www.didww.com/report-unwanted-calls.
Thank you!
Best regards,
The DIDWW Team
Received a scam call from 01563 638344…
Received a scam call from 01563 638344 - number listed to DIDWW Ireland. Cold caller wanted me to open a wallet on my phone to refund me money?
October 29, 2024
Unprompted review
Reply from DIDWW
Dear Tracy,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
Thank you for reporting this information, our Compliance Team has investigated this case. Unfortunately, this results from caller ID spoofing, which is out of our control.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Reply from DIDWW
Dear Benj,
Would you be so kind and provide addition information for the cause of your review?
Your cooperation is appreciated.
Best regards,
The DIDWW Team
This company is primarily associated…
This company is primarily associated with Home Appliance Scam and uses multiple numbers.
PLEASE STAY VIGILANT.
October 10, 2024
Unprompted review
Reply from DIDWW
Dear Didi,
Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.
Thank you for providing additional information, our Compliance Team has investigated this case.
Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Just one word,SCAMMERS
October 14, 2024
Unprompted review
Reply from DIDWW
Dear Carolyn Gyseman,
Would you be so kind and provide addition information for the cause of your review?
Your cooperation is appreciated.
Best regards,
The DIDWW Team
Been using DIDWW services for years now…
Been using DIDWW services for years now and I could not be happier. The staff is extremely helpful amd quickly answers all my questions. The quality of the service is amazing as well. I have nothing bad to say really
October 13, 2024
Unprompted review
Reply from DIDWW
Dear Spam Spam,
Thank you for your continued trust in DIDWW over the years! We're thrilled to hear that our services and support have consistently met your expectations. If you ever need anything, we’re always here to assist you.
Best regards,
The DIDWW Team
Harrassing scam calls
We believe our pervious appliance cover company shared information with these people.
Calls from this number are about 'your local energy saving representative' or 'Domestic appliance cover'.
Consequently we recieve approx 12 calls a day from this organisation using multiple extension lines and differing numbers. They sometimes never talk when they call, sometimes we get some unpleasant interactions and sometimes the only way to stop the calls during the day is to shout at them down the phone. This has been reported to the police.
August 1, 2024
Unprompted review
Reply from DIDWW
Dear juliette Griffin,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control. To report any unwanted calls, please use our form here: https://www.didww.com/report-unwanted-calls.
Thank you!
Best regards,
The DIDWW Team
Excellent experience
Every time I engage with this company, my experience is totally flawless!
September 30, 2024
Unprompted review
Reply from DIDWW
Dear Rita Grigaliunaite,
Thank you for your kind words! Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service. Feel free to reach out anytime!
Best regards,
The DIDWW Team
Great service,never had any issues with…
Great service,never had any issues with them!highly recommend.
October 2, 2024
Unprompted review
Reply from DIDWW
Dear Lukas Simonauskas,
Thank you so much for your wonderful feedback! Your recommendation means a lot to us, and we’ll continue working hard to meet your expectations. If you ever need anything, we’re here to help!
Best regards,
The DIDWW Team
DIDWW’s customer service is excellent
DIDWW’s customer service is excellent! They were quick to respond, very helpful, and made everything easy for me. Highly recommend!
October 4, 2024
Unprompted review
Reply from DIDWW
Dear flex kr,
Thank you so much for your fantastic review! We're delighted to hear that our customer service team was able to provide quick and helpful support, and that we made things easy for you. We’re always here if you need anything else!
Best regards,
The DIDWW Team
Reliable Services and Great Support
October 4, 2024
Unprompted review
Reply from DIDWW
Dear Grete pranss,
Thank you for your kind words! We’re glad to hear that you find our services reliable and our support team helpful. Your feedback is truly appreciated, and we look forward to continuing to provide the same great experience!
Best regards,
The DIDWW Team
Great service
Great service, never had an issue. Very friendly and helpful support team!
August 1, 2024
Unprompted review
Reply from DIDWW
Dear Inga T.,
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our service and support team.
Best regards,
The DIDWW Team
Reliable and operative customer support
October 1, 2024
Unprompted review
Reply from DIDWW
Dear Ugnė VDH,
Your feedback truly motivates our team to continue delivering the best support possible. We're always here to assist you whenever you need us.
Thank you,
The DIDWW Team
Reliable services
October 3, 2024
Unprompted review
Reply from DIDWW
Dear Dalia Urbonaviciene,
Thank you for your kind feedback, we appreciate having you as our customer.
Best regards,
The DIDWW Team
These people are low life scammers.
These people are low life scammers.. its time they were closed down. reply to DIDWW.. you are running a scam telephone number cold calling and claiming that people have been refused credit and that details of this have been passed to you. Claiming you can restore credit rating. The same number has been used for several other scam operations and is recorded as a scam number online. I have never had credit refused and I have not had a loan or credit for 20 years
September 24, 2024
Unprompted review
Reply from DIDWW
Dear Nigel Valentine,
Would you be so kind and provide addition information for the cause of your review?
Your cooperation is appreciated.
Best regards,
The DIDWW Team
Scam Call from 0121 790 0754 a DDIWW number
there was a call recorded on my answerphone today. It said that suspicious debits had occurred on my account. The caller did not identify where they were calling from. The number given was 01217900754. I looked up the number. It said it is related to DIDWW Ireland. There were no suspicious debits on my accounts. I rang the number. I got a recorded message saying that this number is related to spoof and scam calls.
August 5, 2024
Unprompted review
Reply from DIDWW
Dear m s t,
Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.
Thank you for reporting this information, our Compliance Team has investigated this case.
Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
01544395312
01544395312
stop the scammers ripping of pensioner GET YOUR ACT TOGETHER DIDWW
July 26, 2024
Unprompted review
Reply from DIDWW
Dear MRS LINDA TAYLOR,
Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.
Thank you for reporting this information, our Compliance Team has investigated this case.
Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Account admin does not work
I give DIDWW a 2/5 review rather than 1/5 because to be fair our company has been a customer for about 13 years and they have managed to at least place the calls to our SIP account.
I would say that they are now substantially more expensive than other providers offering DIDs for the same destinations. You should shop around if you are looking for DID numbers. They are not offering a premium DID service in any sense.
The reason for my 2/5 rating is that the account admin functions simply suck. In 2017 my business partner passed away and the DIDWW account was in his name and with his email.
So 7 years later I still see it is impossible to change the account details. I do not get any email notifications because they insist on sending them to my deceased colleague. I am the only registered user on the account. I have managed to change that previously but that is all. My email is the "contact email." I see from settings that all notifications go to the address of my colleague and there is no way of changing that.
Yesterday and today I have tried to change the log in email and I receive the email to my new account (that is registered as the only user) I verify that email, but nada, it refuses to update.
I did not have enough credit in the account. I did not get the billing email because they send it to the wrong address. The DID was then disabled and they also sent that notice to the wrong address.
Given the frustration with trying to tell DIDWW what the correct email is, then I might as well delete my account now that I no longer have the final number in my account. Obviously the big red "delete" button does not work either. Why would it? It is DIDWW. Admin functions just don't work.
So I sent a message via live chat. They also cannot delete the account, they told me to email customer services.
After 7 years of trying to update account details with this company, I now give up. I have lost the UK DID I had with them. I have established a new UK DID with another supplier. It cost about 20% of the DIDWW price so I had to change the number but I have substantial savings.
I cannot delete the account so I have logged into my colleague's email address and marked all DIDWW messages as spam.
I am at least excited at the prospect of not having to deal with this company again.
Update 23 July 2024.
DIDWW indeed did reach out. They offered to restore my UK DID and offered me 6 months free as a goodwill gesture. As it says in my review, I have already organised an alternative DID with a different supplier. Nowhere in the admin panel did it infer that the UK DID could be restored. As far as I was concerned it had been lost.
I replied to them to tell them to please just delete the account because I already have a new UK DID. So they asked again, and I told them again to please delete the account. 3 days after my review they just confirmed the account is deleted.
July 20, 2024
Unprompted review
Reply from DIDWW
Dear Mark,
We are truly sorry to hear about your recent experience with DIDWW. Your feedback is invaluable to us, and we will use it to improve our services.
Our Customer Service team will be reaching out to you shortly to provide any additional assistance and address any concerns you may have.
Best regards,
The DIDWW Team
01422774354 operated by DDIWW
01422774354 operated by DDIWW. Relating to a scam number operated in Halifax. Yorkshire England. Time these operators clamped down on these spam merchants ripping decent people off. You should be prosecuted for dealing with scum spanners
July 20, 2024
Unprompted review
Reply from DIDWW
Dear Mr Ian Locker,
Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.
Thank you for reporting this information, our Compliance Team has investigated this case.
Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Spam calls me from different numbers
Spam calls me from different numbers
May 1, 2024
Unprompted review
Reply from DIDWW
Dear Rebecka Lorentzon,
Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.
To assist with further investigation, please kindly fill out this form providing additional information, including the numbers in question: https://didww.com/report-unwanted-calls
Your cooperation is highly appreciated.
Best regards,
The DIDWW Team
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