DIDWW Reviews 101

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... See more

Company replied

Rated 1 out of 5 stars

Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police

Company replied

Rated 1 out of 5 stars

+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... See more

Company replied

Rated 4 out of 5 stars

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... See more

Company replied

Company details

  1. Telecommunications Service Provider

About DIDWW

Written by the company

🌍 DIDWW is a fully licensed telecom operator, providing two-way Voice and Messaging services across 90+ geographies. With telecom licenses in 30 countries and its own numbering resources in 18, DIDWW is constantly expanding its global reach.

✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.

🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories

❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.

Your information helps us combat this issue. Thank you!

Contact info

1.7

Bad

TrustScore 1.5 out of 5

101 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

DIDWW Ireland Limited

DIDWW Ireland Limited
5 May 12.58 02037690802 This number is operated by DIDWW Ireland Limited and is primarily associated with Insulation Scam. While its dialling code associates it with London, England, it utilises VoIP technology. As a result, the actual location of the caller cannot be determined. The overall user rating for this number is Negative . The number 020 3769 0802 has been looked up 162 times, leading to 20 user comments that have helped form a clearer picture of the caller's intent.User comments frequently mention the following keywords: scam energy insulation bank Telephone Preference Service

May 5, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Dek,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

Thank you for reporting this information, our Compliance Team has investigated this case.

Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

SCAM NUMBER

SCAM NUMBER
01252954137

This number is operated by DIDWW Ireland Limited and is primarily associated with General Scam Call. While its dialling code associates it with Aldershot, England, it utilises VoIP technology. As a result, the actual location of the caller cannot be determined.

The overall user rating for this number is Negative . The number 01252 954 137 has been looked up 519 times, leading to 23 user comments that have helped form a clearer picture of the caller's intent.

Analysis of reports indicates that the most vulnerable regions impacted by calls from this number include South East, London and Yorkshire and The Humber.

April 15, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear yorkie,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

Thank you for reporting this information, our Compliance Team has investigated this case.

Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

comments might be lie about this company

I was interested by the comments about this phone number provider and paid for 3 month fee and statrted installation. than saw the number they autamatically gave me that i have not chosen.
ok than installation process and its documentation is so frustrated it took around 6 hours and documentation and dashboard it differs from each other. at the end when i was setting up sms sending here it comes hidden setup fee is monthly USD 25
when it was shown on free installation USD 0.02 for calls and messages i have chosed at list USD 5 so the call and sms will be free. Guys do not get involve with this also their free version calling zephier soft it is kind of from encient like years 2000's.
And now i have sent email to refund my money so i might chose correct one to engage with customers. I really dont recomend this for business even for personal use.

25/03/2021 But in 1 day I got my refund I would recomend to this company to make clear all the payments while hiding payment inside the long hour setup. Also I hope their are going to make their own phone app with all sms included

March 23, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Max Yusupov,

Thank you for sharing your experience with us. We sincerely regret any frustration caused during the setup process and appreciate your feedback. Your insights will help us improve our platform.

We’re glad to hear that your refund was processed promptly.

If you have any further concerns or suggestions, please don’t hesitate to reach out.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

They provide your number to spam callers

March 21, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Anon,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

To assist with further investigation, please kindly fill out this form providing additional information, including the numbers in question: https://didww.com/report-unwanted-calls

Your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

This company are persistant cold…

This company are persistant cold callers who hang up as soon as you answer. BLOCKED Their number and they still call weekly. The number calling me is 0161 394 0235

March 14, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Howard P,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

Thank you for reporting this information, our Compliance Team has investigated this case.

Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

They supply lines to cold callers

Cold called for "energy advice" by 0121 790 0596.
The website I checked the number on said calls from it had started on 12 March and it had been looked up 422 times. It further stated This phone block 121790 is operated by DIDWW Ireland Limited.

March 14, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear fernman,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

Thank you for reporting this information, our Compliance Team has investigated this case.

Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

+443300272880 spam calls keeps calling…

+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 030027 then similar endings all showing as owned by DIDWW. Called some back dead number or asks me to press 5 clearly scammers really sick of this

February 13, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear FM,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

Thank you for reporting this information, our Compliance Team has investigated this case.

Unfortunately, this is a result of caller ID spoofing, which is out of our control, since anyone can steal a caller ID and set it as their own.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

020376951912 Yet another spam call VIA DIDWW

020376951912 Yet another spam call via this company even though I have subscribed to the TPS service for many years and only give my number to companies that I can tick to say number will not be passed on to 3rd parties. DIDWW please get this number and company shut down. If I continue to receive spam calls via DIDWW I will refer it to OFCOM and OFTEL as well as my solicitor.

February 20, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Purple Gertie,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

In his case, the number indicated (020376951912) does not belong to DIDWW and therefore has no association with our business.

We hope you will be able to solve the situation with unwanted calls with the operator who has this number range assigned to them as it is not DIDWW.

Best regards,
The DIDWW Team


Rated 1 out of 5 stars

Call from 0204

Received a call from 0203 769 4114, which is provided by this company. The caller breached the TPS rules as I have had my number registered with them for many years. This type of call happens far too often.
I phoned this number on my mobile and I got back through and their automated message is odd. DDIW asked me for further information at the time of my review and I sent it. I had checked on one of the internet sites that shows who called and sent a copy of the information. On 28 Feb Trust Pilot asked me for more information and I replied but I already send more direct to DDIW just after my review.

February 7, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear hipsu,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

The case you have mentioned will be investigated by our compliance team.

Thank you for your cooperation.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

Used by scammmers!

Used by scammmers!

I have been get spam calls at least 8 times a day for the last 2 months and every number leads to this service!

Annoying!!

January 12, 2024
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Les,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

To assist with further investigation, please kindly fill out this form providing additional information, including the numbers in question: https://didww.com/report-unwanted-calls

Your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

Anti-business, accusational with no evidence, do not use

We have used their service for years. Recently we requested a few mobile numbers and the reply was negative because our number had been used for fraud and we had not, according to DIDWW, replied to that case. However, the content of my reply is below.

"Referring to the phone number in question, the single complaint on a random website you have found online predates the allocation of this phone number to my company. Please don't allocate us phone numbers that have been linked to dodgy activity and then accuse us of said activity.'

If they truly considered us a risk why would they continue to allow us to use their services?! What does that say about DIDWW...

Their mentality is wrong, poor attitude, unprofessional. We are taking our (4.6* on trustpilot) business elsewhere.

Message to DIDWW - Why do you only reply to your 4*+ reviews? I urge you to acknowledge all reviews.

In reply, to you - we do not conduct in any such activities as accused, nor have you presented any evidence any kind.

November 22, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Nick,

Thank you for your feedback. We take all complaints seriously, and our Compliance team is dedicated to maintaining the highest standards in accordance with regulatory policies.

While we are sorry to see you leave, we want to emphasize our commitment to a secure and ethical business environment. Upholding integrity is fundamental to us, and we must address any fraudulent activities promptly.

Unfortunately, we cannot conduct business with entities involved in such practices.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

wavecrest have told me that didww.com…

wavecrest have told me that didww.com are responsible for the spam calls from these two numbers 02080895102 and 02038076376 are both directly linked to them they own the numbers there no getting out of it didww.com are scammers and also loads of mobile numbers i have blocked from them too

update:
PF-Complaints complaints@wavecrest
Tue, 21 Nov, 13:29 (3 days ago)
to me

Hi Mark,



Thanks for taking the time to speak to me today, just following up with the email I advised I would send.



The 2 numbers that you reported (02080895102, 02038076376) are both linked to DIDWW Ireland Limited, and not Wavecrest. More information can be found via the following links:



02080895102
02038076376


As discussed, we would encourage you to contact the listed company directly and report these numbers, and also follow up with reporting them to the police.



If you need any further help, please don’t hesitate to contact us.

there is no order number and you wont allow email links so only way of you getting info is an outside email request

November 21, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear mark Mac,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

The case you have mentioned will be investigated by our compliance team.

Thank you for your cooperation.

Best regards,
The DIDWW Team

Rated 1 out of 5 stars

Getting a lot of Spam calls

Getting a lot of Spam calls from numbers operated by this company. They really need to set better business customer checks and compliance before selling numbers to new businesses that are abusing this service.

August 11, 2023
DIDWW logo

Reply from DIDWW

Dear Aaron,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

To assist with further investigation, please kindly fill out this form providing additional information, including the numbers in question: https://didww.com/report-unwanted-calls

Your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Rated 5 out of 5 stars

Wonderful experience

I had a wonderful experience with DIDWW company. They were professional, courteous and efficient. They exceeded my expectations. I would highly recommend them to anyone looking for quality service and customer care.

August 2, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Monika,

Thank you for the kind review. We are excited to continue our collaboration!

Bets regards,
The DIDWW Team

Rated 5 out of 5 stars

Good network

Good network coverage and responsive account team, I would recommend this company for anyone that needs VoIP

July 26, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Audrey,

We appreciate your kind feedback.

Best regards,
The DIDWW Team

Rated 5 out of 5 stars

Reliable long-term service

My small media production business has been a customer of DIDWW since 2012. I live in US, and utilize numbers in 2 additional European countries to communicate with my customers and have presence of my business there. Love working with DIDWW - simple, clear pricing, transparency - it just works. Customer support is always there when you need them.
Highly Recommended. Dainius

August 3, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Dainius,

We thoroughly enjoy working with you. Thank you for your kind feedback.

Best regards,
The DIDWW Team

Rated 5 out of 5 stars

The service and user-friendly portal at…

The service and user-friendly portal at DIDWW are exceptional. Setting up the service was a quick and easy thanks to the intuitive interface. The efficient customer care team made the experience even better.

August 2, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Laura,

You kind words are highly appreciated. As always, we are here for you 24/7/365.

Kind regards,
The DIDWW Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service
The user portal is incredibly easy to navigate, making it a breeze to manage our telecommunication needs. The extensive service coverage ensures that we have access to virtual numbers from various countries, making it convenient for our global business operations. The customer support team is fantastic; they're always available to assist and resolve any queries promptly.

August 2, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Gediminas,

We are glad to see that you are pleased with our services. Support team is sending their regards. Thank you!

Best wishes,
Te DIDWW Team

Rated 5 out of 5 stars

DIDWW SIP trunks offer crystal-clear…

DIDWW SIP trunks offer crystal-clear calls at competitive rates. Their user portal is intuitive, and their customer-centric approach is commendable. A trustworthy telecommunications provider. Have been using their services for the last 6 years.

August 2, 2023
Unprompted review
DIDWW logo

Reply from DIDWW

Dear Itai,

It is our pleasure working with you, thank you for your kind feedback!

We hope to continue this partnership for many years to come.

Best regards,
The DIDWW Team

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