DIGBITS Reviews 227

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and robust construction, often highlighting their British manufacturing. Many people appreciate the efficient ordering process and the prompt delivery service. Reviewers consistently mention the outstanding customer service, noting the helpfulness of the staff in ensuring correct orders and providing support for various inquiries. However, some people were dissatisfied with certain product dimensions, finding them smaller than expected or not suitable for their machinery. A few customers also experienced issues with delivery times, noting that items took longer to arrive than initially stated on the website.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and robust... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more

Company replied

Rated 5 out of 5 stars

Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more

Company replied

Rated 5 out of 5 stars

5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more

Company replied

Rated 5 out of 5 stars

I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more

Company replied


Company details

  1. Construction Equipment Supplier
  2. Machinery Parts Manufacturer

Written by the company

DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I ordered on line the wrong item my…

I ordered on line the wrong item my fault but you super staff check and double checked on the Thursday I had the right item delivered the following day excellent all round

December 18, 2025
DIGBITS logo

Reply from DIGBITS

Online ordering from a real business with real, knowledgeable staff. We always try our best. Thanks for the order and review.

Rated 5 out of 5 stars

I find it difficult to order online but…

I find it difficult to order online but your system was easy even for an old man like me.
My rake bucket came sooner than expected and carried to my back door.
I have used it and found its use far better than I’d expected. Thank you.

December 11, 2025
DIGBITS logo

Reply from DIGBITS

We've put a lot of work into making the online ordering straightforward. Glad it worked out well for you and we appreciate the feedback and review.

Rated 4 out of 5 stars

Another quality bucket from Digbits

Another quality bucket from Digbits, one of many I have purchased over the years.
Solidly made units that have given me no issues so far.

December 11, 2025
DIGBITS logo

Reply from DIGBITS

Thanks for buying quality British made digger buckets and for the review.

Rated 5 out of 5 stars

Have dealt with Digbits for years and…

Have dealt with Digbits for years and have always provides a great product and a brilliant service

November 18, 2025
DIGBITS logo

Reply from DIGBITS

We're very honored when customer come back, year after year. It's what we work to build, and it's good to hear we're heading in the right direction. Thanks for your business and for the review.

Rated 5 out of 5 stars

EASY TO USE WEBSITE

EASY TO USE WEBSITE, FAST DELIVERY.

November 6, 2025
DIGBITS logo

Reply from DIGBITS

We try and make things easy for customers. Glad it worked out for you. Thanks for the order and kind review.

Rated 5 out of 5 stars

Great service

Great service. When I hadn't specified what part I actually needed the team rang me to confirm so I received the correct part for the correct machine.

November 11, 2025
DIGBITS logo

Reply from DIGBITS

Thanks for your order and review. We always try to help things go smoothly!

Rated 5 out of 5 stars

Great service and well made product

From placing the order to receiving the goods, Digbits wanted to be sure i was ordering the right lugs and brackets, good communication regarding delivery and very happy with the quality of the product. Will use them again.

November 14, 2025
DIGBITS logo

Reply from DIGBITS

Check twice, send once - works out best for everyone. Thanks very much for the order and kind review.

Rated 5 out of 5 stars

Great company for plant buckets and attachments !

Great company, bucket for micro digger delivered quickly and at a very reasonable price. The quality of the bucket is great and is of equal quality of much more expensive alternatives offered by competitors. after ordering we received a courtesy call to ensure we had the correct pins for the bucket/machine due to our Bobcat having a quick hitch system which was great as it turned out we did need them which we would have not realised until after delivery so the call saved us a lot of time/stress and the extra pins were again very reasonably priced for the quality. Very happy with the service provided all round, so much so we will now be coming here for any further plant buckets/attachments in the future and we will also be recommending Digbits to other companies that we work with. Excellent company. 5* service thank you.

November 13, 2025
DIGBITS logo

Reply from DIGBITS

Firstly, thanks for choosing British manufactured buckets. Very kind review - much appreciated.

Rated 5 out of 5 stars

Excavator brush

As normal well built/ good price / short lead time were it's made to order.

October 20, 2025
DIGBITS logo

Reply from DIGBITS

Thanks for the review and your business. We always try our best - since we manufacture in the UK, we can also deal with custom builds.

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