An absolute joke of a company. They are that incompetent that you cannot enter a non-Spanish number during the application process. I needed the E-Sims so they could arrange for an engineer to come... See more
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A total shitshow. I called to cancel my "Connection Plus" addon. Fearing what would happed, I specifically stated several times that I was not canceling the fiber, only the addon. 30 min lat... See more
[UPD] Mixed bug of things: original review: They tried to give me the worst tariff, and refused give me more economic option. Now I cannot login into their system, because saved password 'i... See more
A nightmare of a company, my wife died eight months ago and I have been trying to cancel her contract with them. I have phoned, emailed, called at one of their official shops, giving them copies of... See more
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Digi Mobil my best choice.
Digi Mobil is no frills, no hidden charges. WYSIWYG. What You See Is What You Get. It is the alternative to to the established providers. I have tried Movistar & Orange prior to Digi. As a bonus they have customer service with an "English" option. I am very satisfied with the Internet fibre and mobile data service, and customer attention is 10 out of 10.
Bernard.
Good company failing on Customer Service
Just to update, This company have improved again, they still offer the best deal, but their online customer service has definately slowed down.
This company were the best, but now their customer service department does not respond to any concerns.
This also applies if you private message them on Facebook.
Very helpful
Fair service
just works with a fair price and fair conditions. Outstanding USP is the GB top up service within a month.
Digimobil would be even better, if I could top up directly with my nonspanish credit card and not had to use an external costeffective mobilerecharge.com App to prepare my holidays from home.
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