Director First  Reviews 

774
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert guidance, professionalism, and ability to make difficult situations less stressful. Many highlight the exceptional customer service, noting the team's responsiveness, clear communication, and empathetic approach. The service provided is frequently described as outstanding, with people appreciating the practical advice and seamless process. Reviewers are particularly impressed with the quick response times and the constant availability of the team, even outside of regular hours. They appreciate that the company genuinely cares, offering support and reassurance without pressure, and always acting in their best interest.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Service

People report positive experiences with service, highlighting the expert advice, genuine care, and... See more

Customer communications

Clients share positive opinions on contact, with many reviewers praising the quick and easy accessibility to... See more

Response time

Customers had positive experiences with response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Great advice, got me back focussing on behind the scenes of the business rather than just sales, changed a lot and looking ahead to resolving our issue. Chris gave expert advice and very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

774 reviews

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5.0

All reviews

(774)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I thought I had no where to turn

When I thought I had no where to turn, I found Chris Teal at Director First . Who straight away gave me reassurance that there is away through what seems like a dead end and a very lonely place .
To anyone else out there going through the same in business ,pick the phone up and speak to the team at director First you wont regret it.

December 18, 2025
Unprompted review
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Reply from Director First

Glad you got a chance to speak to Chris Teal! Here at Director First, we never let a director feel alone! Thanks for the review!

Rated 5 out of 5 stars

Excellent company

Excellent company, they were able to give us peace of mind and sound advice. Highly recommended you speak to Chris and the team and get a good nights sleep again

December 1, 2025
Unprompted review
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Reply from Director First

Thanks a lot, Amy! Everyone deserves a good night's sleep, and we do our best to play a part in that!

Rated 5 out of 5 stars

With the invaluable advice from Chris I…

With the invaluable advice from Chris I have been able to deal with issues trying to dissolve my limited company. Takes away a lot of the stress and provides peace of mind. Really appreciate your help!

December 11, 2025
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Reply from Director First

Thank you so much Harry! Hope there is no more stress hereon!

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Shaun. He was incredibly helpful and took the time to explain everything from start to finish. I never felt rushed or confused because he made sure I understood every step of the process. If you want someone who is thorough and professional, ask for Shaun!

December 15, 2025
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Reply from Director First

This means a lot to us Jai! We do our best to keep a director informed and at ease!

Rated 5 out of 5 stars

Shaun and Director First are amazing

Shaun and Director First are amazing - so calm and knowledgeable. We spoke through my situation, which had been keeping me up at night, and he made me feel so much better about the situation, and the path ahead. Not out of the woods yet, but I know there is a way through. Thank you, Shaun.

December 12, 2025
Unprompted review
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Reply from Director First

We strongly believe there is always a solution to a problem at DF. Thanks for the review!

Rated 5 out of 5 stars

You are not alone

Friendly positive advice from all members of staff with clear vision of what can be done to resolve the situation you have found yourself in.

December 15, 2025
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Reply from Director First

Yes, we do our best to make a director feel that there is help around! Thanks for saying this and thanks for the review!

Rated 5 out of 5 stars

Chris was very helpful

Chris was very helpful, coming up to a new year Im ultra keen with getting my finances under control. Chris helped me come up with the perfect solution.

Thank you!!!!

December 15, 2025
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Reply from Director First

Glad you found a solution, Sam! Happy to help you!

Rated 5 out of 5 stars

They couldn't help me due to my…

They couldn't help me due to my circumstances but still took the time to explain what my best course of action is.

December 15, 2025
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Reply from Director First

We hope you quickly get out of your circumstances, Mark! Thank you so much for the review!

Rated 5 out of 5 stars

Great help from someine that understands

I spoke with Chris after my company ran into difficulties following a disasterous year in this economy. He was so easy to talk to and, after listening carefully about a way forward, I ended the call almost in tears - it was just good to listen to someone who understood. Highly recommend you give Director First a call if you've just got too many plates to spin.

December 11, 2025
Unprompted review
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Reply from Director First

We are glad you found us, Martin. Happy to help and always here for you!

Rated 5 out of 5 stars

Absolutely outstanding people

I cannot recommend Director First highly enough. Shaun handled our enquiry with great care, answering our calls and addressing our questions seven days a week, at all hours of the day. They took the time to fully understand our situation and carefully explained our options, outlining the pros and cons. When we were ready to move forward, they connected us with excellent people who handled the next steps. At no point did I feel misled, and the contacts they recommended were just as reliable and professional as they were. Most importantly, we went from feeling alone and terrified to feeling supported and reassured. If you're struggling, I highly encourage you to get in touch with Director First.

November 25, 2025
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Reply from Director First

You are never alone, Louise. We do our best to walk with you. Thank you so much for this lovely review!

Rated 5 out of 5 stars

A very knowledgeable friendly service

A very knowledgeable friendly service , as well as being very professional and discrete about the information given to them , they made things a lot clearer and helped put my mind at ease, just through talking to them I felt a great amount of pressure had been lifted , Shaun and his team have been amazing every step of the way. If your not sure and need advise please don’t hesitate to contact them I wish I did it sooner

December 12, 2025
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Reply from Director First

Glad you found Shaun's advice really useful! Happy to be of any help in the future too! Thank you for the review David!

Rated 5 out of 5 stars

Nadina and the team had been totally…

Nadina and the team had been totally professional and supportive. They had helped us out every step of the way and I don’t think we could have done it without them . Thank you so much for everything you have done for us . Totally recommend this company 👍👍👍 Anna M.

November 13, 2025
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Reply from Director First

Happy to hear that Nadina was there for you Anna! We are glad you found her! Thanks for the review!

Rated 5 out of 5 stars

Very fast response by Chris today

Very fast response by Chris today, Good listener and offered practical advice which has really helped me. Will recommend to anyone needing a bit of support
thanks very much

December 11, 2025
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Reply from Director First

We do our best to help directors immediately, as we understand the pressure they are under! Thanks for the review!

Rated 5 out of 5 stars

Directors first were helpful from the…

Directors first were helpful from the first contact. They introduced us to good people who got the job done, they were always available and their advice was always in our best interest, and they removed the myths and guesswork from what could have been a very difficult process. If you are struggling with a failing business these guys will certainly find the most appropriate solutions.

December 11, 2025
Unprompted review
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Reply from Director First

We do our best to be honest and straightforward from minute 1! Truly believe it makes us unique. Thanks for the review John!

Rated 5 out of 5 stars

Guided us all the way through very…

Guided us all the way through very stressful times. Always available to answer questions and help with anything that seemed too big to understand or deal with. Would highly recommend you give this guys a call they made what seemed impossible possible . Thank you

August 31, 2025
Unprompted review
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Reply from Director First

Thank you so much Kelly! We are glad you found our answers useful!

Rated 5 out of 5 stars

The man. The myth. The legend.

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when directors need them most. No jargon, no judgement, just expert guidance that genuinely sorts problems and quickly.

Quite simply: when your back’s against the wall, Chris is the person you want in the room.

October 22, 2025
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Reply from Director First

Hahaha, really appreciate this, Sam! Thank you so much! Always there to support directors!

Rated 5 out of 5 stars

Chris was great

Chris was great. He gave some really good advice.

December 10, 2025
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Reply from Director First

Thank you so much for this review, Tahir!

Rated 5 out of 5 stars

Chris and his team were excellent from…

Chris and his team were excellent from the beginning to the end and their advice was spot on. I fully recommend them and you can use them with total confidence. 5 Stars!

December 3, 2025
Unprompted review
Director First  logo

Reply from Director First

This means a lot to us! Thank you so much for the review!

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