My reviews is based on Customer service as I returned product so can't comment. Customer service is quick to respond can't fault it. They do their absolute best to find middle ground if not happy. Hum... See more
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Review summary
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I've brought a few things over the years, at first new or nearly new but this time and last time the low price of refurbished won. Lakeland laundry dry, I actually wanted cover for dry soon I bought f... See more
The courier had a small problem with my address (I live somewhere with no road name or house number ) so the delivery guys rather than discussing the issue with Direct Vacuums, just returned to se... See more
We managed to find this tower fan online at direct vacuums just before the next ‘heat wave’ was due. As all local/ countrywide stockist were out of stock we decided to buy this fan on the fly, as OAPs... See more
Company details
Written by the company
Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
4.4
Excellent
47K reviews
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Very impressive
Order placed late on a Sunday evening, product arrived on the Tuesday, well packaged and in excellent condition. Highly efficient service.
July 19, 2026
Excellent Customer Service
I did have a minor problem with my order, but it was resolved quickly and without fuss. I would certainly buy from Direct Vacuums again.
July 6, 2026
The vacuum arrived promptly
The vacuum arrived promptly. I was expecting it to look a bit cleaner. Other than that it’s fine
July 1, 2026
Refurbished product looked and packaged…
Refurbished product looked and packaged like a new product. No issues with product. One year warranty marked on packaging. Great.
July 14, 2026
Ordered and came on time and was the…
Ordered and came on time and was the very part neede tganks for all youre help.
July 17, 2026
Great service
Great service - fast delivery. Arrived with full instructions and all it's parts - working perfectly. Thank you.
July 18, 2026
Ultra fast delivery and quality service
Ultra fast delivery. Ordered replacement griddle shelf for air fryer. Excellent ordering process. I was kept informed every step of the way. Quality parts supplied within 25 hours.
July 17, 2026
Delivery on time always happy with what…
Delivery on time always happy with what I buy it's the 1st site I look at if I need everything electric and I recommend to friends.
July 16, 2026
Excellent prices
Excellent prices, great communication, perfect description of product, fast delivery.
July 17, 2026
Delighted with the product
Delighted with the product, efficient delivery and customer service that was necessary to supply a part that was missing from the original order.
July 10, 2026
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