Absolutely brilliant! I got the steam mop I really wanted but couldn't afford for the less than the basic model! Arrived quickly, perfectly packaged and a years guarantee! Have already recommended to... See more
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Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
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Second time I've bought from Direct…
Second time I've bought from Direct Vacuums. First class service, competitive prices.
From ordering and delivery everything…
From ordering and delivery everything was perfect,I’m very happy with my vacuum and the price was amazing will definitely be using this company again and would highly recommend them .
Bean to cup coffee machine
The website was easy to use. The delivery efficient and quick and the product excellent and good value.
Purchased Microwave at such good price…
Purchased Microwave at such good price & works just fine, no issues at all.
Great communication, very polite & helpful.
Will purchase again
Wonderful experience.
The courier had a small problem with my address (I live somewhere with no road name or house number ) so the delivery guys rather than discussing the issue with Direct Vacuums, just returned to sender.
But this means I get an opportunity to interact with their customer service, which I found top notch. The issue was sorted in no time and with no fuss.
The refurbished carpet cleaner is working fantastically.
I have no complaints. 10/10.
Would recommend.
Excellent service and item
Excellent service and item. Delivery next day, could not ask for more.
Looking for Vax hoover battery
Looking for Vax hoover battery, found this website and everything was so easy and delivery was very quick, thanks
Lakeland laundry dry soon
I've brought a few things over the years, at first new or nearly new but this time and last time the low price of refurbished won. Lakeland laundry dry, I actually wanted cover for dry soon I bought from lake land shop but for not much more money got refurbished with cover newer model. Boxes bit bashed but they have gone into recycling, drying rack and cover all good . I happy and very happy with price.
Came packaged up properly and the…
Came packaged up properly and the hoover is working nicely as if brand new. I’d recommend!
Outstanding Customer Service
The item we ordered arrived earlier than predicted but unfortunately was damaged. I contacted Direct Vacuum’s Customer Service team and was pleasantly surprised that they responded immediately to my email with a proposed solution. I agreed an exchange which they authorised there and then. The replacement item arrived before I had time to return the original. Throughout this process they were outstanding. I am delighted with the replacement, which is extremely good value for money. Well done to all concerned, I would definitely recommend them based on this experience.
A Reliable Service
Service was as described and in fact, the delivery was earlier than expected, which as a pleasant suprise.
Would recommend
It was easy to purchase from the website and the order was delivered quickly.
Deck Iron
Deck Iron. Easy to order and refurbished iron looks new bar damaged tip in plate but this does not impede the use.
Great service thank you
Order hasnt arrived since 5th July and…
Order hasnt arrived since 5th July and now it 19th july STILL HAS NOT ARRIVED.
I contacted customer service and was told there was issue with my order it was never shipped. I was told to expect 24-48hours delivery but still hasnt arrived.
I had a problem with my purchase
I had a problem with my purchase , hoovers direct sent me a replacement straight away 😊
Long time customer
Long time customer, multiple machines purchased, honest and friendly people. Always willing and ready to help.
I would never purchase from any other sellers.
AAA seller.
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