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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with the platform's user experience, including problems with reactions not counting, profiles being inaccessible, and general frustration with the app's functionality. The customer service is frequently described as non-existent, with users struggling to get human support for hacked accounts, bans, or other critical issues, often receiving only automated responses. People also express dissatisfaction with the website and app, citing numerous bugs, a cluttered interface, and difficulties with basic functions like account deletion or login. Some people were satisfied with the platform, finding it a great communication tool for various groups and appreciating its features like Nitro subscriptions and its superiority over other communication apps. However, a significant number of users also report being unfairly banned or having their accounts disabled without clear reasons or human review, leading to loss of connections and communities.

What people talk about most

User experience

Clients share negative opinions on user experience, with many expressing dissatisfaction with the account... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as useless,... See more

Social media

Customers had negative experiences with social media, citing issues such as accounts being hacked and used to... See more

Website

Users describe negative interactions with the website, with many reporting issues such as accounts being... See more

Application

Customers consistently note negative experiences with the app, with many expressing strong dissatisfaction... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Oh no! Something went wrong. Voting blocked. user sent useful vote when i try to vote, this happens!!! users all ignoring my replies on server i use, and you never know when one of users suddenly... See more

Rated 1 out of 5 stars

support is non-existent, if your account gets hacked through one of the many vulnerabilities say goodbye to it. As such if you have an account, use it with the knowledge that any day now a stranger ca... See more

Rated 1 out of 5 stars

I was celebrating my birthday and drinking, when a user (named “Fosa”) asked me for nudes. I said NO. He got mad and falsely reported my account for “child safety.” Discord banned me without... See more

Rated 1 out of 5 stars

"I’ve tried to get my account deleted on Discord because the login doesn’t work even with the correct information and my account got hacked too. They don’t understand anything. They just send 'updates... See more


Company details

  1. Software Company
  2. Software Vendor
  3. Web Collaboration Platform

Information provided by various external sources

Discord is a proprietary freeware VoIP application and digital distribution platform—designed initially for the video gaming community—that specializes in text, image, video and audio communication between users in a chat channel.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

422 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

SOS uncontrolled Bots

Welcome to Discord one of the Biggest Human desert in the World. 590 Millions of Bots 10 Millions of true User.

But how all of this Works ? It's kinda simple. First you go on a search engine, you research "Buy Discord Members" and you will find an enormous amount of platform (Even on the Advertisement list; Yes, Yes ….) Selling what you are searching.

Fear not, None of these platforms will Scam You. Why would They ???? They are literally selling you WIND. So no doubt you will get what you buy. For only 100€ you can get easily 5K Fake Members (Yes Five Thousand). Then slowly but Surely your server will see all this bots joining you ….
You want them to discuss a Few ? Fear Not, you can perfectly buy It too. And slowly But surely you will have Fake posts on your server full of Fake Members. And then 1 Day you will Join yourself an other server which indicate 20K Members. And you know what ? It will be Full of Bot too. But no way you will have, to get a mindful talk with someone Real.

But the true Question is: How a Corporation can get so easily so much bots inside its own platform ?
Simple: Because it's the Corporation itself which make them.

And here we have to come to an interesting point of the USA legislation. Technically it's LEGAL. There are no laws in USA which prohibits this. Did you see the trick I'm showing you ?

They don't have more members than other platforms but they can advertise fake amount of Members. While at the Opposite You can not do this in Europe.

So obviously each time you have a New "Social Media/Community Hub" (Even out of Nowhere), when it come from USA it's instantly a HIT because they can said they have MILLIONS AND MILLIONS of members even if it's wrong …. While in Europe it's Hopefully illegal.

Did you never have been surprise when you come on such place that no one talk to you ? Well now you know the trick.

But that's not it. If at least the few remaining members was kind to be intelligent it could still be nice but Unfortunately Discord is probably the most regressive platforms I ever saw.
- From 1 Hand you have an insane amount of primitive nsfw (sometime between 12 Years old kids …. Obviously they see it the whole Day so Kids told them: "If we do the same we are going to become rich/famous too")
- And from the other Hand we also reach the limbo of the Decadence or the pinnacle of the barbarity, with talk never exceeding an 8 Years Old Kid's intellectual level.

Welcome in 2024. I don't know for You. But Me I'm Out.

June 4, 2024
Unprompted review
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Rated 1 out of 5 stars

I have been trying to delete my Discord Account

I have been trying to delete my Discord Account. I get return messages from Discord Customer Service that lead me in circles on how to do this, but actually get me nowhere. I got several automated replies asking me to rate my experience with their Customer Service before I actually got a reply from a real person. Well, it may have been an autobot --- I just don't know. So, if anyone (a real person please) out there in Discord.com land can delete my account for me leave a message with your email link (a real person please), not a link to another useless "follow these steps guideline."

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

My sons account was hacked

My sons account was hacked, but after several mails and lots of info about the hacker, Discord hasn't replied on anything......more than 2 weeks after...My son needs the contact to his friends abroad....
Discord isn't much better than the hacker :-(

.....and still no answer, even after more mail to "support"....

Update.....still no response what so ever. Discord support doesn't give any support....

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Absolute trash, joined for midjourney, failed to work, threw a lot of errors and in the end my account has been suspended due to "violation of toc". Can someone explain how one can get suspended if can't even use this rubbish thing ?!? Massive mistake from Midjourney side for picking discord as the ui platform!!!

April 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Disgusting customer service (none).

Disgusting customer service (none).

I have been trying for over two weeks non-stop to get my hacked account back and there has been no help whatsoever. The hacker is now using my account to try and scam my friends, I am getting message after message saying this is happening and I feel like there's nothing I can do.

If anybody from discord sees this, the newest ticket (with evidence) is 44484438.

April 14, 2024
Unprompted review
Rated 2 out of 5 stars

Safety

Platform does very little to protect its users

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Awful Customer Support Service Making Minors Vulnerable to Pedos and Cyberbullying

I get the copy and paste response from Discord staff saying you need to "Report Message". But guess what? "Report Message" doesn't work when a pedo or cyberbully owns their own server and bans your account. So, Discord is making children vulnerable to pedos and cyberbullying when Discord's employees only allow people the "Report Message" option. I would avoid parents letting their kids go on Discord because its employees do not care about protecting minors.

February 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Very bad UI and experience

Horrible UI. One of the worst I have seen . I really hate this bad XIX cluttered century bad UI. I hope soon Midjourney will use their own website and say goodbye to this horrible implemented site

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible design of GUI and functionality

I am always confused about where to go when I open Discord.
I got few emails that I got messages on Discord but there bloody nothing there. Where are they? Who designed such crap? I am computer tech dealing with audio and graphic software. And Discord is really bad designed.

January 28, 2024
Unprompted review
Rated 2 out of 5 stars

it's often a frustrating experience…

it's often a frustrating experience thanks to many useless features that users can't disable or customize. if a website/app works fine, why do the developers tend to ruin it? just leave it as it is.. or let us toggle these functions. i had to create 120+ cosmetic filters with uBlock to get rid of all the crap that i don't want to see, unfortunately this tool won't fix everything

January 21, 2024
Unprompted review
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Rated 3 out of 5 stars

just speaking on personal experience

just speaking on personal experience; I like the platform, I think it is great and has a ton of features for communities and chatting.

but as far as being a developer on discord with bots and apps, their support is rubbish. been trying to get a verified bot transferred from a developer team where the owner account has been deleted. you would think ownership would automatically transfer to the only other user on the team, but no. they refuse to transfer team ownership or move the bot to another team.

I've had many experiences with their support, both user and developer support. it's rarely a smooth and pleasant experience.

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

Untrustworthy Platform

Untrustworthy Platform. Discord staff, lead by Jason Citron, Ben Shanken, and Franceso Polizzi [1], engage in unsolicited spying of your personal messages without your approval or consent. Furthermore, after personally reviewing images privately sent between two individuals on their platform, they may choose to permanently ban your Discord account without warning or notification.

Do not use this service. For a safer and private solution, use Steam, Teamspeak, or Skype.

Sources:
[1]Discord executive employees
[2]YouTube video: "another 'great' discord update..." by "No Text to Speech"

January 7, 2024
Unprompted review
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Rated 1 out of 5 stars

disabling accounts & slow responses

disabling accounts & slow responses, i was appealing the account, but the account got deleted after like 20 days and i cant appeal anymore, i got disabled because i had to verify my age and they take so long to reply, also THEY did not confirm the verification, and this led my account to be gone, they always deleting your accounts, even if its their reason, you will get banned just because someone made a exploit to get you banned

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

Blocking system is trash

Blocking system is trash, ridicolous i have to say.
Let me block an user and don't see him anymore, i can't see in any chat "blocked message" loooooool

November 18, 2023
Unprompted review

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