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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and how they simplify daily tasks. Many appreciate the convenience of ordering online, especially for items difficult to find in stores, noting the reasonable prices and the value offered by the products. The delivery service is frequently commended for being quick, prompt, and reliable, with items arriving well-packaged and as described. However, some customers were dissatisfied with the quality of certain products, particularly the "Wonder Scrubs" and replacement brush heads, reporting that they disintegrated quickly or that bristles bent out of shape. There were also occasional issues with order accuracy, such as receiving a different color than ordered, and some people mentioned concerns about high delivery charges or unclear delivery tracking information.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the products as great... See more

Delivery service

Consumers find the delivery service to be positive, frequently praising the fast and prompt delivery times,... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the quality of items, noting... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy Customers!

Bought a bunch of your products, for me, my sister and my mum. So much easier buying them online, the prices are cheaper and the delivery arrived super quickly.

July 24, 2025
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Rated 1 out of 5 stars

Never again

I’ve been using Dishomatic I-Stands for years but you can’t get them in the high street shops so I tried their website and bought 2. They were very slow posting them but what wasn’t an issue, what was shocking was that both of the items looked worse than the one I’m using for years. They looked worse in the transparent section of the body that forms the washing-up liquid container. This plastic is, obviously, of poor quality and reacts badly to UV lights and all the indications are that they were kept under the direct sun. The decent thing would have been to bin them rather than wasting customers' time and money.

July 24, 2025
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Rated 5 out of 5 stars

Loved the price!

Loved the price!! Product is also great. I believe it saves me from wasting product as I don't tip the bottle of fairy liquid on the sponge. The sponge is also good as it is firm when cold and soft when hot.

June 23, 2025
Rated 5 out of 5 stars

Great service

Great service, a product I bought in a supermarket ages ago but could never find again. Very pleased I have found them now.

June 26, 2025
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Rated 5 out of 5 stars

Very effective

I had never used Dishmatic products before so wasn’t sure what to expect. I was pleasantly surprised to find that they are extremely good. I bought 2 bath sponges and 2 Duex sponges. I have never seen these products in the shops. I can’t think why? I live in a very hard water area which means limescale builds rapidly.The Duex sponge is brilliant for wiping down the tiles in the shower after use and I keep the bath sponge handy for wiping the sinks and bath after use. Really pleased with these products and will continue to purchase them online

June 26, 2025
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Rated 1 out of 5 stars

I used to love using these

I used to love using these. Now they last literally 3 or 4 days. Also the new replacements keep falling off my original. I think they have changed the size or something to make you buy another. Will be switching to another brand as I don't trust them now.

June 28, 2025
Unprompted review
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Rated 4 out of 5 stars

Great products

Great products. Liked the website and ease of use. Did not like the system to check delivery status. Confusing and not updated.

June 2, 2025
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Reply from dishmatic.com

Hi Alessandro,

Thank you for your review, we are looking into how we can improve the delivery messaging we supply to our customers.

Kind regards,

The Dishmatic Team

Rated 5 out of 5 stars

Got goods .no hazel

Got goods .no hazel

June 2, 2025
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Reply from dishmatic.com

Hi Philip,

Thank you for your review, we really appreciate the support.

Kind regards,
The Dishmatic Team

Rated 3 out of 5 stars

More delivery info

Could do with more delivery information, such as which courier will be used and expected delivery date given on conformation email. The track delivery button didn’t give any information. However when I contacted them their response was quick and and informative.

May 29, 2025
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Reply from dishmatic.com

Dear Mr & Mrs White,

Thank you for your feedback, we will look into this and look to provide our customers with more delivery information.
Thank you for the review.

Kind regards,
The Dishmatic Team

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