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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and how they simplify daily tasks. Many appreciate the convenience of ordering online, especially for items difficult to find in stores, noting the reasonable prices and the value offered by the products. The delivery service is frequently commended for being quick, prompt, and reliable, with items arriving well-packaged and as described. However, some customers were dissatisfied with the quality of certain products, particularly the "Wonder Scrubs" and replacement brush heads, reporting that they disintegrated quickly or that bristles bent out of shape. There were also occasional issues with order accuracy, such as receiving a different color than ordered, and some people mentioned concerns about high delivery charges or unclear delivery tracking information.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the products as great... See more

Delivery service

Consumers find the delivery service to be positive, frequently praising the fast and prompt delivery times,... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the quality of items, noting... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Have you changed adhesive?

We've used dishmatic for years, they're so convenient. However, for the last 6 months, the price has increased (as has everything) but the quality seems to have decreased! We're lucky to get 2 weeks out of them now. Has something changed? We use the original normal washing up sponges and the adhesive seems to give up a lot sooner needing more refills.

October 14, 2025
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Rated 1 out of 5 stars

Wonder scrubs seem to disintegrate within a week

I don’t know about the company as a whole, but I’ve had a very bad experience with one of their products: Wonder Scrubs.
I bought these from Asda in the hopes of an improvement on the generic yellow sponge / green scourer pads. But the scourer part of the Wonder Scrub was visibly disintegrating within a week. Worse: little bits of the scourer seemed to get everywhere — in the sink and unless we rinsed extremely carefully, on the washing up itself. Terrible. I’m appalled.

September 17, 2025
Unprompted review
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Rated 3 out of 5 stars

Great product, poor packaging

I'm glad to have the extra brush-heads: great products! However, delivery was delayed because the packaging ripped (Royal Mail put it in a plastic bag). Dishmatic's delivery charges are a little high anyway, so I hope they figure out something better.

August 28, 2025
Rated 3 out of 5 stars

Paid a premium price but there are quality issues

My order was delivered quickly and packaged in a Jiffy bag (although a smaller bag would have sufficed). As for the replacement dishwasher brush heads, I used the first one once and already some of the bristles are bent out of shape. The pair of large size kitchen gloves fit ok but one of the gloves roll up cuffs wants to stay slightly rolled up (only a little so it’s still usable). It does seem as if the quality of these items isn’t quite up to scratch however. Please do better product testing and give them closer inspections in the case of your rubber gloves as the £3 postage costs mean these come under a premium price bracket when the total cost is considered - I would not consider them premium products however.

August 18, 2025
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