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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and how they simplify daily tasks. Many appreciate the convenience of ordering online, especially for items difficult to find in stores, noting the reasonable prices and the value offered by the products. The delivery service is frequently commended for being quick, prompt, and reliable, with items arriving well-packaged and as described. However, some customers were dissatisfied with the quality of certain products, particularly the "Wonder Scrubs" and replacement brush heads, reporting that they disintegrated quickly or that bristles bent out of shape. There were also occasional issues with order accuracy, such as receiving a different color than ordered, and some people mentioned concerns about high delivery charges or unclear delivery tracking information.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the products as great... See more

Delivery service

Consumers find the delivery service to be positive, frequently praising the fast and prompt delivery times,... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the quality of items, noting... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Refills made easy

Dishmatic has changed the way everyone I know washes up !
This is a quick way to buy replacement sponges for all the family

May 29, 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Chris,

We are really glad to hear we've helped with the washing up!
Thank you for the amazing review, we really appreciate it.

Kind regards,

The Dishmatic Team

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Rated 5 out of 5 stars

Great customer service

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a replacement for White with quite a few refills. Really glad with the solution

May 22, 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Sophia,

Sorry for the inconvenience, we're glad it was resolved quickly for you.
Thank you for the review.

Kind regards,
The Dishmatic Team

Rated 5 out of 5 stars

Brush

Had what I wanted in stock.Arrived promptly

May 7, 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Jo,
We are glad you received your order promptly.
Thank you for giving us a 5 star review!
Kind regards,
The Dishmatic Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Reasonable price and shipping cost. Sent in a flimsy envelope which was already splitting when delivered.

May 12, 2025
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Rated 5 out of 5 stars

Brilliant and easy to order

Brilliant and easy to order with a great selection to choose from in washing down & cleaning at home and at any work area

May 9, 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Stephen,
We're so glad you found the ordering process easy and enjoyed our range of products. We agree—there are so many more applications than just home use for our products, and it's great to hear you're making the most of them in different spaces.

Thank you for your review, we really appreciate it.
Kind Regards
Dishmatic Team

Rated 5 out of 5 stars

I am a big fan of recycling things and…

I am a big fan of recycling things and like electric toothbrushes I can buy replacement heads in the same way.It is a great idea instead of throwing the whole brush away.

May 7, 2025
dishmatic.com logo

Reply from dishmatic.com

Dear Simon,
We're really glad to hear you appreciate the reusable design of Dishmatic handles.
Thanks for your support and for giving us 5 stars!
Kind Regards

Dishmatic Team

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Rated 5 out of 5 stars

Consistently good

Love dishomatic products and buying directly is far easier and good value for money. As described and arrived very quickly and well packaged Many thanks

March 27, 2025
dishmatic.com logo

Reply from dishmatic.com

Hi Mel,
we are very happy to hear you are fully satisfied with our products and service! Thank you so much for taking the time to write such a great review, we will pass your feedback to the relevant team.
All the best
Dishmatic team

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Rated 5 out of 5 stars

Invaluable Washing Up Tool!

Can't believe I've been washing up the normal way for so long! Was introduced to these Handles recently and I'm hooked! They make washing up much cleaner and quicker

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use website and order arrived…

Easy to use website and order arrived on time

April 24, 2025
dishmatic.com logo

Reply from dishmatic.com

Thanks Tracy for taking the time to share about your experience with our online shop! We really appreciate it.

Enjoy the bank holiday weekend.
Dishmatic Team

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Rated 5 out of 5 stars

Everything was a breeze.

Everything was a breeze.

April 7, 2025
dishmatic.com logo

Reply from dishmatic.com

Thank you Ashley! We really appreciate you taking the time to write a review for us! We will pass your comment to the team.
All the best
Dishmatic

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