English : Custom painting order: - Very fast shipping: Ordered from France, arrived in 4 days - Image quality better than the original photo. - Proper packaging; arrived in perfect c... See more
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Based on these reviews
Always a good experience with Displate! I'm starting to have a loooot of Displates now, and I really love them so much (and my walls say thank you). I had just one problem once, a Displate arrive... See more
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got some custom print displates for chainsaw man and it was amazing. print quality is really good, looks even better in person. delivery was fast too and everything arrived in perfect condition. rea... See more
Company replied
Firstly, I love your product. It is an elevated poster and adds a lot of sophistication to its use. The customer service has been equally elevated. The original order was filled timely and I received... See more
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Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.6
Excellent
18K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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From bad to worst
Displate give you the feeling your shopping in your country. It's all over, marketing for this it insane. Once you get sucked in to buy one the bad experience begins. The custumer service is horrible, 2-3 days in Quewed before you recieve your first usless reply from them. When you reach out again, because of the missunderstanding, again back in line for 3 days. The outcome is never in your favor but rather, pointing blame at you miss read the fine print or it's the shipping carrier fault. My cost was 150$ "That's double the price advertized" Small size Textra is 75$. But it's unusable, because it's bent 10Degee on one end. Since they are so slow and unwilling to help, I have to fight these charge with my credit card. I expect they have more tricks to avoid refunding costumer, even if you contest the charge... Fine Prints!!!
March 16, 2026
Unprompted review
Reply from Displate
Hello Ryan,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience you’ve described. It’s absolutely not the feeling we want any customer to have, and we understand how uspettingthis must have been for you. We appreciate you taking the time to share your concerns so we can address them properly.
We’d like to clarify that we do provide information on our website stating that Displate is based in Poland, Europe. We’re sorry if this wasn’t clear or if it felt misleading in any way.
Regarding the ads you mentioned, these are displayed based on cookies and browsing behaviour. If you prefer not to see them, you can remove cookies in your browser settings. Additionally, most platforms allow you to click on an ad and choose the option not to see similar ads again.
We sincerely apologize for the waiting time you experienced. Our team works hard to assist everyone as quickly as possible, but response times can vary depending on the number of inquiries we receive. For simple questions, our Bot can help instantly. And if a poster arrives damaged, we always encourage customers to send photos of both the box and the damaged Displate. In such cases, we arrange a replacement at no additional cost.
When it comes to delivery issues, we also do our best to support our customers by contacting the carrier on their behalf. We never want anyone to feel blamed or unsupported.
We’d really like to investigate your case further and help resolve it, but we’re unable to locate your conversation based on your Trustpilot nickname. Please reach out to us again at support@displate.com. If you haven’t sent the photos yet, we would truly appreciate receiving them. Also, please let us know whether you would prefer a replacement or a refund at this point. We always try to resolve issues based on our customers’ preferences, and we’re sorry you felt otherwise.
We genuinely want to improve your experience and make things right.
Looking forward to speaking with you.
Have a nice day.
Best,
Displate team
Pleasure doing business.
I've purchased several Displate images over the years as gifts & my family love them. Once there was a damaged item but support staff immediately shipped out a replacement. A very positive experience from ordering to quick dispatch & great support if needed. I highly recommend Displate whether choosing a print of theirs or using one of your own.
February 20, 2026
Unprompted review
Reply from Displate
Hello Linda!
Thank you so much for your glowing review and for being such a loyal customer over the years! We're thrilled to hear that your family loves the Displates, and we're especially glad that our support team could assist promptly when needed. Your recommendation means a lot to us!
We hope you continue to enjoy choosing and gifting our art. Thank you once again for sharing your positive experience.
Have a wonderful day!
Best,
Displate Team
First time buying from displate
First time buying from displate, the displate is amazing quality. Though the displate itself arrived curved, after contacting support i got a replacement one in a matter of only a few days. Great support and user experience.
March 16, 2026
Unprompted review
Reply from Displate
Hello Dovydas!
Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the quality of your Displate. It’s fantastic to know that our support team was able to promptly assist you with a replacement for the curved piece, ensuring a great overall experience.
We hope your new Displate adds just the right touch to your space and we look forward to seeing which designs might catch your eye in the future. Have a magnificent day!
Best,
Displate Team
Reply from Displate
Hello Eddie!
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience and that you would recommend our products. We look forward to seeing which Displates you choose next!
Have a fantastic day!
Best,
Displate Team
Very informative and good communication…
Very informative and good communication skills.
March 16, 2026
Unprompted review
Reply from Displate
Hello Alberto!
Thank you so much for your wonderful review! We're thrilled to hear you appreciated the informative nature and good communication skills of our team. It's always encouraging to know that our efforts are making a positive impact on our customers.
We hope you continue to enjoy your experience with us, and please don't hesitate to reach out if there's anything more we can do for you.
Have a fantastic day!
Best,
Displate Team
good quality poster
good quality poster, im happy with my jjk poster. i hope more designs become available
March 16, 2026
Unprompted review
Reply from Displate
Hello John!
Thank you so much for your fantastic review! We're thrilled to hear you're enjoying your JJK poster and appreciate the high quality. We're always looking to expand our collection, so stay tuned for more exciting designs!
Have a wonderful day!
Best,
Displate Team
Good customer support service
Good customer support service. Reacts fast, friendly and helpful.
March 16, 2026
Unprompted review
Reply from Displate
Hello NeroN,
Thank you so much for your kind words about our customer support service. We're thrilled to hear that you found our team to be fast, friendly, and helpful. At Displate, we always strive to provide the best service possible!
We hope you continue to enjoy your experience with us and don't hesitate to reach out if you need any more assistance in the future.
Have a wonderful day!
Best,
Displate Team
Reply from Displate
Hello Camilla!
Thank you so much for your wonderful review! We're thrilled to hear that you appreciated the quick response and the quality of both our service and customer support. It's always our goal to provide excellent service, and feedback like yours makes it all worthwhile!
We hope you continue to enjoy your Displate products and we look forward to serving you again in the future.
Have a great day!
Displate Team
Amazing poster and customer service
Amazing poster and customer service, definitely buying 10 more in the future
March 12, 2026
Unprompted review
Reply from Displate
Hello Alec!
Thank you so much for your wonderful review! We're thrilled to hear that you loved the poster and were pleased with our customer service. It's always great to know when we've made a positive impact. We can't wait to see which 10 Displates you choose next!
Wishing you a pleasant day filled with incredible art.
Best,
Displate Team
My order arrived promptly but sadly…
My order arrived promptly but sadly damaged. This was clearly a transporting issue and nothing to do with the company. My artwork was replaced without any fuss and the staff were very helpful when dealing with the damage query. I would recommend this company for its unique artwork and excellent customer service and care.
March 9, 2026
Unprompted review
Reply from Displate
Hello Beverly!
Thank you so much for your kind words and for recommending us! We're thrilled to hear that your issue was resolved swiftly and that our team was able to assist you effectively. Your satisfaction with our unique artwork and customer service truly means the world to us.
We look forward to bringing more beauty into your space with our artwork in the future. Have a wonderful day!
Best,
Displate Team
Good and thoughtful communication
Good and thoughtful communication. Great products and fast delivery. High quality.
March 13, 2026
Unprompted review
Reply from Displate
Hello Ted!
Thank you so much for your glowing review! We're thrilled to hear that you appreciated our communication and were satisfied with the fast delivery and high quality of our products. It's always great to receive such positive feedback from our customers.
We hope you continue to enjoy your Displate and look forward to serving you again soon!
Have a wonderful day!
Best,
Displate Team
Excellent customer service despite the complaint
Although the item we ordered wasn’t quite what we had imagined or what was described (a 3D relief map should allow you to “feel” the relief), the customer service afterward was truly excellent.
The responses were always a bit slow to come, but they did come, and our problem was resolved quickly and very effectively.
Thank you very much for that. Unfortunately, this level of service is rather rare among service providers in Germany.
February 10, 2026
Unprompted review
Reply from Displate
Hello Sebastian,
Thank you so much for your kind and thoughtful review.
We’re sorry to hear that the product didn’t fully meet your expectations, but we’re truly glad that our team was able to support you and resolve the issue effectively. Your understanding regarding the response times also means a lot to us :)
Providing helpful and reliable support is very important to us, so it’s great to hear that this part of your experience stood out positively.
If you ever need any assistance in the future, please don’t hesitate to reach out, we’ll be more than happy to help.
Best,
Displate Team
I had a very good experience with the…
I had a very good experience with the customer support. They replied very quickly and were extremely helpful.
Even though there was an issue with the delivery, the support team handled everything professionally and did their best to make sure I was satisfied. They kept me informed and immediately worked on a solution.
Great customer service — I really appreciate the effort!
March 4, 2026
Unprompted review
Reply from Displate
Hello Frank!
Thank you so much for taking the time to share your positive experience with our customer support team. We're thrilled to hear that they were quick to respond and helpful in handling the delivery issue. It's always our goal to keep our customers informed and work towards a satisfactory resolution promptly.
We really appreciate your kind words about our customer service efforts. It means a lot to us!
Wishing you a great day ahead!
Best,
Displate Team
Good and fast customer service
March 12, 2026
Unprompted review
Reply from Displate
Hello Taina!
Thank you so much for your kind words about our customer service. We're thrilled to hear that you appreciated the speed and quality of the service provided. It’s always great to know that our efforts are making a positive impact!
Have a wonderful day!
Best,
Displate Team
They sent a replacement at no charge
They sent a replacement at no charge, which was so relieving when the first got bent in shipping which was such a bummer. Excellent service, entirely
March 6, 2026
Unprompted review
Reply from Displate
Hello Jane!
Thank you so much for your kind words and for sharing your positive experience with us! We're absolutely delighted to hear that the replacement process was a relief after the initial hiccup with shipping. Your satisfaction is our top priority, and we're thrilled we could resolve it efficiently.
We hope you enjoy your Displate and it adds a wonderful touch to your space. Should you need any more assistance or wish to expand your collection, we're always here to help!
Have a fantastic day!
Best,
Displate Team
Another great experience with Displates.
I have made multiple orders for Displate and have loved them all. Truly a great product. I had an issue with my last order, I made a mistake on the the quantity of one item. Customer service was fast and helpful figuring out a resolution. Once again the over all experience was excellent!
March 9, 2026
Unprompted review
Reply from Displate
Hello Chris!
Thank you so much for sharing your positive feedback about Displate! It's wonderful to hear that you've had multiple great experiences with us and that you love our products. We're especially pleased to know that our customer service team was able to assist you swiftly and effectively when needed. Your satisfaction is our top priority.
We look forward to continuing to provide you with beautiful Displates for your collection. Have a fantastic day!
Best,
Displate Team
Fast and easy support staff
Fast and easy support staff, nice people and understanding
March 10, 2026
Unprompted review
Reply from Displate
Hello Ciorba!
Thank you so much for your kind words and for taking the time to leave us a 5-star review. It's great to hear that you found our support staff fast, easy, and understanding. We always strive to provide the best customer service possible, so it's wonderful to know that our efforts are resonating with our community.
We hope you continue to enjoy your experience with us and we look forward to serving you again in the future!
Have a fantastic day!
Best,
Displate Team
Great product and great support
Great product and great support: quick, kind and willing to solve issues
March 13, 2026
Unprompted review
Reply from Displate
Hello Ilaria!
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience with both our product and support team. It's always our goal to provide quick and helpful service, and we're glad we could meet your expectations.
We hope you continue to enjoy your Displate and we look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
Reply from Displate
Hello Adam!
Thank you so much for your kind words and for giving us a perfect rating! It's fantastic to hear that you think so highly of our company. We're thrilled to have you as part of the Displate community!
Have a great day!
Best,
Displate Team
I love Displates
I love Displates - just great designs and high quality plates that are so easy to change. We have 12 set up around the house and we can swap them to themes that we just "feel like displaying" such as Halloween, Christmas, even hilarious toilet plates - movies, games, its all here.
March 9, 2026
Unprompted review
Reply from Displate
Hello Carl!
Thank you so much for your wonderful review! We're thrilled to hear that you love the designs and quality of your Displates. It sounds like you have an amazing collection, especially with the ability to swap them out for different themes like Halloween and Christmas. The hilarious toilet plates must be a hit too!
We hope you continue to enjoy displaying your Displates and feel free to reach out if you ever need any more to add to your collection.
Best,
Displate Team
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