Displate Reviews 17,776

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its impressive appearance, vibrant colors, and durable construction. Many appreciate the ease of assembly and the overall aesthetic enhancement it brings to their spaces. The customer service is frequently highlighted as exceptional, with many people appreciating the quick, helpful, and understanding approach to resolving issues. However, some customers experienced issues with the delivery service, including damaged or lost parcels, and occasional problems with orders being incorrect or incurring unexpected fees. A few reviewers also mentioned that the mounting stickers did not hold the product securely, leading to items falling and getting scratched.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often praising its quality, vibrant colors,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the support team's... See more

Quality

Clients share positive opinions on quality, with many praising the top-notch quality, outstanding picture... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers reported fast and smooth... See more

Order

People report ambiguous experiences with their orders. Many customers appreciate the quick response and... See more

Based on these reviews

Rated 5 out of 5 stars

English : Custom painting order: - Very fast shipping: Ordered from France, arrived in 4 days - Image quality better than the original photo. - Proper packaging; arrived in perfect c... See more

Company replied

Rated 5 out of 5 stars

Always a good experience with Displate! I'm starting to have a loooot of Displates now, and I really love them so much (and my walls say thank you). I had just one problem once, a Displate arrive... See more

Company replied

Rated 5 out of 5 stars

got some custom print displates for chainsaw man and it was amazing. print quality is really good, looks even better in person. delivery was fast too and everything arrived in perfect condition. rea... See more

Company replied

Rated 5 out of 5 stars

Firstly, I love your product. It is an elevated poster and adds a lot of sophistication to its use. The customer service has been equally elevated. The original order was filled timely and I received... See more

Company replied


Company details

  1. Interior Designer
  2. Art Handcraft

Written by the company

We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

good but not perfect

i dont have problem with support, and everything was good, however one problem i had that displate couldnt put some address, on 2nd address just because it looked like P.O box address but it wasnt, other than that it was good, support team responds fastly and kindly and in general it was good

March 21, 2026
Unprompted review
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Reply from Displate

Hi there,

Thank you for your kind review and for sharing your experience with us!

We’re really glad to hear that you were satisfied with our support and that everything went smoothly overall. At the same time, we appreciate you pointing out the issue with the address, feedback like this helps us improve our processes.

Helping our customers is our top priority, so please don’t hesitate to reach out anytime you need assistance.

Best,
Displate Team

Rated 5 out of 5 stars

Quick and direct!

March 16, 2026
Unprompted review
Displate logo

Reply from Displate

Hello!

Thank you for the wonderful review! We're thrilled to hear that you found our service quick and direct. It's always our goal to provide an efficient and satisfying experience.

We hope you continue to enjoy your Displate products, and we look forward to serving you again in the future. Have a fantastic day!

Best,
Displate Team

Rated 5 out of 5 stars

Very good experience

Had a good time with Displate.
The item I ordered is exactly what I wanted. Perfect.
The shipping was ok too.
I already suggested Displate to friends.

March 20, 2026
Unprompted review
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Reply from Displate

Hello Giampiero!

Thank you so much for your wonderful review! We're thrilled to hear that your Displate experience was everything you hoped for and that the item matched your expectations perfectly. It's great to know that the shipping met your satisfaction too. Also, a big thank you for recommending us to your friends — that means a lot to us!

We hope to continue providing you with great products and experiences in the future. Have a fantastic day!

Best,
Displate Team

Rated 5 out of 5 stars

Excellent and hassle-free support!

I had a great experience with the Displate Client Experience Team. Had a minor issue with a damaged item upon delivery, but after I sent over some photos, Natalia and the team handled it immediately. They arranged a replacement right away without requiring me to return the damaged item, which made the whole process incredibly easy. Very impressed with the speed and professionalism of their service!

March 10, 2026
Unprompted review
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Reply from Displate

Hello Eyasu!

Thank you so much for sharing your positive experience with Natalia and our Client Experience Team. It's fantastic to hear that we could resolve the issue with your damaged item swiftly and to your satisfaction. We always strive to make replacements as hassle-free as possible, and it’s great to know Natalia delivered just that!

We're thrilled you're impressed with the speed and professionalism of our service. We hope you enjoy your replacement Displate, and we look forward to serving you again in the future.

Have a wonderful day!

Best,
Displate Team

Rated 5 out of 5 stars

FedEx turned my package into origami…

FedEx turned my package into origami and Displate reviewed my photos and promptly offered to send a replacement. Thanks, Displate!

March 13, 2026
Unprompted review
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Reply from Displate

Hello David!

Thank you so much for your kind words and for taking the time to share your experience. We're really sorry to hear about the initial trouble with FedEx, but delighted that we could resolve it swiftly by sending a replacement. It's great to know you appreciated our prompt service!

We hope you enjoy your new Displate and that it adds a unique touch to your space. Should you need any more assistance, feel free to reach out.

Wishing you a wonderful day!

Best,
Displate Team

Rated 5 out of 5 stars

Got a displate i didnt order (but they really handeld it well)

Got a displate i didnt order.

However they Almost instantly Responded, took care of the issue, i got to Keep the wrong one they send and ill hopefully get the correct ones soon.

Nothing to be mad about. Mistakes are human after all.

March 20, 2026
Unprompted review
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Reply from Displate

Hello Marcus!

Thank you for sharing your experience with us! We're delighted to hear that our team promptly addressed the mix-up with your order and that you were satisfied with how everything was handled. We hope your correct Displates arrive soon and that you enjoy them just as much!

We truly appreciate your understanding and agree wholeheartedly—mistakes are indeed human. Your positivity is greatly valued!

Wishing you a wonderful day filled with great art and inspiration.

Best,
Displate Team

Rated 5 out of 5 stars

Helping me about Tax

They help me with my problem about tax

March 18, 2026
Unprompted review
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Reply from Displate

Hello Maricris!

Thank you so much for your wonderful review. We're really glad to hear that our team could assist you with your tax issue effectively! If you have any more questions or need further assistance, please don't hesitate to reach out.

Wishing you a fantastic day!

Best,
Displate Team

Rated 5 out of 5 stars

Can’t believe how beautiful these are

Can’t believe how beautiful these are. Currently deciding which ones I want to get next, these are so original and awesome. Buying a new home and planning on decorating it with Displate. These are beautiful, expressive pieces of art. I am so happy I found this company!

February 17, 2026
Unprompted review
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Reply from Displate

Hello Linda!

Thank you so much for your wonderful review! We're thrilled to hear how much you love your Displates and are considering them for your new home decoration. It sounds like they'll make beautiful, expressive additions to your space. We're glad you found us and look forward to being a part of your decorating journey.

Best wishes as you choose your next pieces. We hope they bring even more joy and originality to your home!

Best,
Displate Team

Rated 5 out of 5 stars

Shipping issues - Customer service ++

My initial order had issues, as the package was lost by the carrier (FedEx). I was first told I would need to wait up to two additional weeks just to locate the package and proceed from there, even though it was already over a week late. This order was meant to be a birthday gift, which is why the situation was particularly frustrating.

However, after approximately 48–72 hours following my initial contact, Displate’s support team reached out and offered a solution. They proposed to replace the order and confirmed that I would not be charged twice, which I appreciate.

While the initial handling of the situation was disappointing, the follow-up support has been helpful and reassuring.

As promised, I am updating my review after receiving the product. The poster is genuinely awesome—great quality and very easy to mount on the wall. I absolutely love it. The support team has been excellent, offering multiple solutions to make this experience a success. A big thanks to them. ❤️

March 18, 2026
Unprompted review
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Reply from Displate

Hello Andre,

Thank you for taking the time to share your experience and for updating your review. We truly appreciate it.

We’re very sorry for the initial inconvenience caused by the shipping delay, especially since the order was intended as a birthday gift. We completely understand how frustrating that must have been, and we regret that the first steps in resolving the issue did not meet your expectations.

That said, we’re really glad our support team was able to step in and provide a solution that worked for you. It’s great to hear that your replacement arrived safely and that you’re happy with the quality of the poster and how easy it was to mount. That’s exactly what we aim for.

Your kind words about our team mean a lot, and we’ll be sure to pass them along. Thank you as well for your patience and understanding throughout the process.

If there’s ever anything more we can do for you, we’re always here to help.

Have a nice day.

Best,
Displate Team

Rated 5 out of 5 stars

Quick response

Quick response, issue easily resolved

March 19, 2026
Unprompted review
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Reply from Displate

Hello Fares!

Thank you for your fantastic review highlighting our quick response and efficient issue resolution. We're thrilled to hear that your experience was seamless and satisfactory!

We hope to continue providing great service whenever you need us. Have a wonderful day!

Best,
Displate Team

Rated 5 out of 5 stars

5 star customer support!

Although my Displate arrived a little bent (probably damaged during shipping), the whole customer support experience was wonderful. Ewelina Klekot has emailed me with a solution and hopefully the whole thing will be sorted. It’s wonderful when a company cares about their customers after the purchase. Will definitely recommend! Thank you!

March 18, 2026
Unprompted review
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Reply from Displate

Hello Raimonda!

Thank you so much for your kind words and for taking the time to share your positive experience with our customer support, especially with Ewelina Klekot. We're thrilled to hear that despite the initial issue with your Displate, our team was able to assist effectively and ensure you felt cared for every step of the way. Your recommendation means the world to us!

We hope your new Displate brings joy to your space, and we look forward to serving you again in the future. Have a wonderful day!

Best,
Displate Team

Rated 5 out of 5 stars

Displate has had the best customer…

Displate has had the best customer service I’ve ever experienced within a company, they’re always quick and responsive to answer any questions and fix any issues that arise. I’ve never had a bad experience with Displate, they’re a role model for how customer service interactions should be!

March 17, 2026
Unprompted review
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Reply from Displate

Hello Jeremiah!

Thank you so much for your wonderful review! We're thrilled to hear that you’ve had such great experiences with our customer service team. It's our goal to always be quick and responsive, helping to resolve any issues as smoothly as possible. Your feedback is incredibly valuable as it reinforces our commitment to providing excellent service.

We're honored to be considered a role model for customer service interactions - that truly means a lot to us. Thanks again for sharing your positive experience, and we look forward to continuing to serve you in the future!

Wishing you a fantastic day!

Best,
Displate Team

Rated 5 out of 5 stars

freight carrier issues

I ordered two Displates and the freight carrier kept claiming that the package was being held because of import fees. The Displate customer service team was awesome. After valiantly addressing the carrier they finally admitted that they had lost the package. Diplate replaced my order at no additional charge and I received my Displate posters in excellent condition within days. I will definitely buy more posters from them in the future.

March 5, 2026
Unprompted review
Displate logo

Reply from Displate

Hello Austin!

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that our customer service team was able to assist you effectively and resolve the issue with the freight carrier. It's great to know that your new Displate posters arrived in excellent condition and swiftly after the resolution. We can't wait for you to expand your collection!

Have a fantastic day, and happy collecting!

Best,
Displate Team

Rated 5 out of 5 stars

Good customer support

I have ordered quite a few displates now and a few times they ship damaged or i even had one that fell down. I got replacement fast in all cases and no hassle. Good customer support and great art :)

March 18, 2026
Unprompted review
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Reply from Displate

Hello Jakob!

Thank you so much for sharing your positive experience with us! We are thrilled to hear that our customer support team was able to assist you promptly and effectively. It's great to know that the replacement process was hassle-free, and that you are enjoying the great art on your Displates. We truly appreciate your continued support and look forward to serving you in the future!

Have a wonderful day!

Best,
Displate Team

Rated 4 out of 5 stars

No package received but good follow-up by Displate

I didn't get my package because they said they couldn't deliver it but at least they took total charge of issuing the refund directly.

March 7, 2026
Unprompted review
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Reply from Displate

Hello Kindi,

Thank you for sharing your experience.

We’re very sorry that your package could not be delivered, but we’re glad to hear that the refund process was handled smoothly for you.

We truly appreciate your understanding and hope to have the chance to serve you better in the future.

If you have any other questions, please let us know.

Have a nice day.

Best,
Displate Team

Rated 5 out of 5 stars

Very helpful and explained what the…

Very helpful and explained what the issue was and what the following steps will be. The problem was fixed after a few more days

March 13, 2026
Unprompted review
Displate logo

Reply from Displate

Hello!

Thank you so much for your kind words! We are thrilled to hear that our team was able to clearly explain the steps and resolve the issue you experienced. It's always our goal to ensure a smooth and transparent process for our valued customers.

We hope you continue to enjoy your Displate products, and we look forward to serving you again in the future. Have a great day!

Best,
Displate Team

Rated 5 out of 5 stars

Love the posters

Love the posters! Love the deals, I just found this website and I already bought 3. Plan on buying more, plan on making some custom ones as well

March 16, 2026
Unprompted review
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Reply from Displate

Hello Owen!

Thank you so much for your wonderful review. We're thrilled to hear that you love the posters and the deals on our site! It's fantastic that you've already started your collection and are planning to create some custom pieces as well. We can't wait to see what you come up with!

If you have any questions or need assistance as you explore more of our designs, feel free to reach out. Happy collecting!

Best,
Displate Team

Rated 5 out of 5 stars

Thank you

Thank you, my first delivery of artwork was damaged but was handled very well, I appreciated the quick turn around and excellent customer service. Everything was easy

March 18, 2026
Unprompted review
Displate logo

Reply from Displate

Hello Leyton!

Thank you so much for your kind words and for taking the time to leave us this wonderful 5-star review. We're thrilled to hear that you were satisfied with how quickly and effectively we handled the issue with your first delivery. It’s great to know that our efforts to provide excellent customer service are appreciated by our valued customers like you.

We hope you continue to enjoy your artwork and look forward to serving you again soon!

Have a fantastic day!
Displate Team

Rated 5 out of 5 stars

My package came damaged and they…

My package came damaged and they replaced it immediately at no cost! Great customer service and quick response.

March 6, 2026
Unprompted review
Displate logo

Reply from Displate

Hello Kim!

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team was able to resolve the issue with your damaged package swiftly and to your satisfaction! It's always our top priority to ensure that you receive great service and support.

We hope you enjoy your new Displate, and please don't hesitate to reach out if there's anything else we can help you with in the future. Have a wonderful day!

Best,
Displate Team

Rated 5 out of 5 stars

Amazing company!

Very kind customer service, quick delivery for amazing metal posters!

March 17, 2026
Unprompted review
Displate logo

Reply from Displate

Hello Pippa!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our quick delivery and the quality of our metal posters. It's always great to know that our team could provide you with kind and efficient service. We hope your new art pieces bring joy to your space!

Have a fantastic day!

Best,
Displate Team

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