Everything was awesome except for the earrings I got. The backing on them is pretty poor quality. I had to use pliers to bend them so the backs wouldn't just slide right off. Somewhat disappointing as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If an item doesn't fit or is faulty, the return process is very quick and smooth, though it does cost money. Customer service is friendly, fast, and accommodating. They have some truly ex... See more
Company replied
I’ve been buying my clothes from Disturbia for years now. I am almost always very impressed by the design/construction of the clothing I purchase. Shipping and delivery time is also incredibly fast. I... See more
Company replied
Good customer service, I had an issue with a double payment that got resolved in less than a week. Good shipping times, they handle their returns and exchanges by the book (they reserve the size you w... See more
Company replied
Company details
- Women's Clothing Store
- Clothing Store
- Clothing Supplier
- Fashion Accessories Store
- Men's Clothing Store
- Streetwear Store
About Disturbia
Written by the company
Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us
ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
Contact info
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
- +44 (0)333 091 6980
- help@disturbia.co.uk
- disturbia.co.uk
4.4
Excellent
27K reviews
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Ordering was easy and effortless
Ordering was easy and effortless. Shipping was super quick. Lots of payment options. Overall I liked the ease so I gor the app!
July 29, 2026
Reply from Disturbia
Hi Michelle,
Thank you for your wonderful 5-star review! We're so happy to hear that you found the ordering process easy and the shipping super quick. It's fantastic that you appreciate the variety of payment options and decided to get our app!
Great clothes and a smooth exchange
I’m really happy with my order. The clothes are beautiful, comfortable and fit really well. I also had to exchange a couple of items, and the exchange was handled surprisingly quickly. They were able to send out the replacements much sooner than expected, which I really appreciated. Overall, very happy with both the clothes and the service!
July 29, 2026
Reply from Disturbia
Hi Magali,
We're so happy to hear how pleased you are with your order! It's wonderful that you found the clothes beautiful, comfortable, and well-fitting. We're especially glad that the exchange process was handled quickly and efficiently, exceeding your expectations. Thank you for your kind words about both our clothes and service!
Gifts
Purchased some gifts for my daughter. The order process was quick and easy. Delivery was timely and she loved the items she received.
July 29, 2026
Reply from Disturbia
Hi Jen,
We're so happy to hear that the ordering process was quick and easy for you! It's wonderful that delivery was timely and that your daughter loved her gifts.
They responded quickly and took care of…
They responded quickly and took care of the issue.
July 29, 2026
Reply from Disturbia
Hi Denise,
We're so glad we could quickly resolve the issue for you. We appreciate your kind words and positive feedback!
Clothes came on time and were cute and…
Clothes came on time and were cute and met expectations
July 26, 2026
Reply from Disturbia
Hi Courtney,
We're so pleased to hear that your clothes arrived on time and that they met your expectations! Thank you for your wonderful feedback.
$700 Order & No Package
My order is essentially lost and I paid almost $700. There has been no tracking updates and it was suppose to already be here. I have had zero help other than told to wait 21 days. I needed that stuff for my trip and I am out $700.
July 29, 2026
Reply from Disturbia
Hi Mercade,
We are truly sorry to hear about the significant trouble you've experienced with your recent order and the lack of tracking updates. We understand how incredibly frustrating it is to have an expensive item not arrive as expected, especially when it was needed for a trip. We appreciate you bringing this to our attention. If you could kindly contact our customer service, they will be more than happy to assist.
Harnesses ordered were great quality
Harnesses ordered were great quality, stylish and fit really well. They were true to size and add impact to outfits. Will order more harnesses in the future. Delivery prompt and well organised.
July 27, 2026
Reply from Disturbia
Hi there,
We're so thrilled to hear you love the quality and style of your harnesses and that they fit so well! It's wonderful to know they add impact to your outfits and that you had a prompt and well-organized delivery. We can't wait for your next order!
I will recomend no matter what
This company is been very helpful and kind while they were solving my problem with unsend ítems. I will recomend It no matter what. I will shop again.
July 26, 2026
Reply from Disturbia
Hi Eva,
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and kind in resolving the issue with your items. It's fantastic to know you'll recommend us and shop again!
Beautiful quality clothing
Beautiful quality clothing. Lovely fabrics, well made and good sizing. I love everything I have bought from Disturbia, it fits well and lasts too!
February 28, 2026
Reply from Disturbia
Hi Sarah,
We're so thrilled to hear how much you love everything you've bought from us! It's wonderful to know that you appreciate the beautiful quality, lovely fabrics, and good sizing, and that your items fit well and last.
Worth It
Easy checkout, sale automatically applied, my size in stock, fast shipping, fit great
July 29, 2026
Reply from Disturbia
Hi Kaitlin,
We're so glad to hear you had such a positive experience with your recent purchase! It's wonderful that the checkout was easy and the fit was great.
Items arrived exactly as described
Items arrived exactly as described. Really cool designs that will match my decor. I love them! Well packaged, too.
July 29, 2026
Reply from Disturbia
Hi Ruby,
We're so happy to hear that your items arrived exactly as described and that you love the cool designs! It's wonderful to know they'll match your decor perfectly and that they were well packaged.
The quality and fit of every item was…
The quality and fit of every item was just amazing, and the delivery service was fast!
July 29, 2026
Reply from Disturbia
Hello Izabella,
We're so pleased to hear that the quality and fit of your items were amazing and that your delivery was fast! We truly appreciate your positive feedback.
Absolutely awesome service as always
Absolutely awesome service as always. Super fast delivery & GOREGOUS dress. LOVE Disturbia. Highly recommended
July 29, 2026
Reply from Disturbia
Hello Barbarella,
We're so happy to hear you always receive awesome service and that your delivery was super fast! It's wonderful that you love the gorgeous dress and our brand. We truly appreciate your high recommendation.
I have yet to get my package/order.
July 25, 2026
Reply from Disturbia
Hi Em,
We are concerned to hear your package has not arrived. If you could kindly contact our customer service, they will be more than happy to assist.
Stylish products
Stylish products, big pricey for not being real leather, however, the service was good
July 5, 2026
Reply from Disturbia
Hi there,
We're glad you enjoyed our stylish products and good service! We understand your feedback regarding the material. We appreciate your insights.
Quick delivery, great quality!
Delivery is always super quick and the quality of every item I've ever bought from Disturbia has been fantastic!
July 26, 2026
Reply from Disturbia
Hi Catherine,
We're so happy to hear that your delivery is always super quick and that the quality of every item you've bought from us has been fantastic! It's wonderful to know you're consistently pleased with your purchases.
Moldy packaging (Uk)
Moldy packaging in the uk. The people that contacted me were lovely about it and did send me a second dress but it was still in moldy packaging after I asked to make sure it wasn't.
Like it was bad how moldy they were. Whoever packaged it could easily see its moldy
July 26, 2026
Reply from Disturbia
Hi there,
Thank you for taking the time to share your experience. We are truly sorry to hear about the packaging you received, not once, but twice, despite your specific request. We understand how frustrating and disappointing this must be, and we sincerely apologize for failing to meet your expectations. Your feedback is incredibly important to us as we work to improve our packaging and quality control processes. If you could please contact our customer service regarding this, they will be more than happy to assist you.
Reply from Disturbia
Hi Lea,
Thank you for your kind feedback! We’re delighted to hear you had a very good experience. We truly appreciate your support and hope to welcome you back again soon
Reply from Disturbia
Hi Tania,
Thank you for your wonderful review! We are so pleased to hear that you love the look of the item and are happy with its quality. We truly appreciate your kind words!
Epic response to a damaged item
Epic response to a damaged item.
Replacement despatched the same day & delivered the next.
July 26, 2026
Reply from Disturbia
Hi Oliver,
We're so glad we could resolve the issue with your damaged item quickly! We always aim for prompt service.
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