Taste wasn’t good. I ordered Ghevar, which is primarily a regional sweet, so i had low expectations but the google pictures of the shop showed a good one. The one i got was very disappointing, i have... See more
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It's a long story with this website. I will cut it short to poor website management with wrong delivery dates. They delivered the sweets 10 days post payment. To top it, they deliver to a shut drop of... See more
Company replied
Indian Mithai in Europe… with incredibly high quality ingredients (you can taste the ghee, saffron, cardamom…) and a taste like the best Halwai at home would be proud to achieve. It’s a miracle and am... See more
Company replied
From the first contact to final delivery, you guys were super efficient and kind. And most important, the person who received the gift was delighted. My only regreat is not having tried the Divine B... See more
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Written by the company
Authentic Indian Sweets and Snacks in Europe
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Daal kachori was to die for
March 9, 2023
Reply from Divine Bites
Dear Tanya. Thanks for your kind words. It really means a lot to us. However, we see that despite such nice words (and liking the products) you have rated us with 4 stars. Is there anything we can do to bring the missing 5th star here :)
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Good taste and right amount of sweet
March 5, 2023
Reply from Divine Bites
Thanks a lot for your kind words. See you again soon.
Great quality of sweets and snacks
Great quality of sweets and snacks, very well packed too. Would certainly order again. Just that the delivery was delayed a bit and it would have been nice to be informed upfront. But their superior quality of food made up for the delay; worth the wait. :) Very happy to have discovered this hidden gem.
January 6, 2023
Reply from Divine Bites
Thanks, for your kind words.. Glad that you liked it.. Our sincere apologies for the delayed shipment.
Thank you for making our friend's…
Thank you for making our friend's Diwali special.. All the product was good but special call out matri that was amazing
November 23, 2022
Reply from Divine Bites
Thanks Reshma. We are glad we could add to the Diwali experience for your friend.
Highly impressed!
Great food, great quality, authentic Indian taste. Thank you for bringing it to us.
November 3, 2022
Reply from Divine Bites
Thanks Lalit. See you again soon. Appreciate the kind words.
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Bad Experience
The Delivery of sweets never arrived on time and further discussion with owner were not pleasant. It was really badly handle situation
October 22, 2022
Reply from Divine Bites
Hiren. We tried everything we could. However, the way delivery partners work is beyond our control. It is a pity that you would blame us for this and rating the experience without even trying the products.. Good luck
It was very dissapointing to work with…
It was very dissapointing to work with Divine Bites. I requested a greeting card to come with my package and they forgot to send it. I paid extra for the card and all they had to say was that they are busy and they refunded the 2 euros i spent on the card. Sending the whole gift was a complete waste without the card as the receiver did not know who it was from.
October 21, 2022
Reply from Divine Bites
Thanks Sonja. If you think that despite the product quality and overall service being awesome, a missing card earns us 1 star review, then we have nothing else to say. Especially around Diwali when which is the craziest time of the year. Anyway.. Good luck.
It's a long story cut short . with this website
It's a long story with this website. I will cut it short to poor website management with wrong delivery dates. They delivered the sweets 10 days post payment. To top it, they deliver to a shut drop off on a weekend ,on the pretext that receiver wasn't contactable by post NL . Till date it is rotting somewhere. Happy sniffing to all involved in the logistics.
October 1, 2022
Reply from Divine Bites
Thanks for your feedback. It is unfortunate that you feel this way. When a customer places an order, we show the tentative delivery date at the time of checkout. The packages are always delivered within 1 day of that tentative date. In other words, the customer knows when and what to expect, and they place an order knowing it will take x number of days. This shouldn't be a reason to complain at a later date. The delivery happens via a third-party agency (Post NL in this case). These delivery partners have their processes and policies. For example, if the recipient is not home or doesn't open the door, they take it to the nearest pickup shop. The status is updated on their portal, a standard practice in The Netherlands. The same thing happened in this case and we expect that the customer will also understand how it works.
We try to go above and beyond for our clients, but we can only do it within reason. We have mentioned all these details on our website and have made it clear that we do not deliver the packages ourselves. Our delivery partners handle it, and they have operating procedures beyond our control. It is a pretty standard process in NL and the delivery partners do not call someone ahead to stay at home. They attempt a delivery and if the recipient is not available, it goes to a pickup point. Rotting parcels are not their problem. Recipient is also accountable to a certain degree, in this case, picking up the parcel, if for some reason it was not delivered at home.
Except the time taken in order…
Except the time taken in order processing, all was fine. Products tasted nice, as expected.
October 2, 2022
Reply from Divine Bites
Thanks, Veeresh. We are glad that you liked it. See you again soon.
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Thank you for the wonderful service.
September 14, 2022
Reply from Divine Bites
Thanks for your kind words Megan. Could you please tell us where we can do better for the missing star :)
Sweets were good and packaging was also…
Sweets were good and packaging was also nice.
September 7, 2022
Reply from Divine Bites
Thanks Sanchari. We will love to know what we can do better for the missing 5th star :)
We love the sweets and samosas from…
We love the sweets and samosas from Divine bites. Very authentic and yummy,love to shop from there.
September 7, 2022
Reply from Divine Bites
Thanks Nikhita. Appreciate your kind words. See you again soon :)
Best service and quality of sweets
I am highly impressed with the quality of sweets and service provided by Divine bites. At the last moment I had to postpone the delivery of my order and they did it with a smile. I will highly recommend them if you like to have authentic sweets in Netherlands.
August 29, 2022
Reply from Divine Bites
Thanks, Gargi. Happy to help. See you again soon.
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Reply from Divine Bites
Thanks for your kind words. Hope it went well with the birthday celebration. Looking forward to see you again.
Please mention on website that price is…
All items are very fresh and delicious. It would be nice if you mentioned the VAT percentage (9%)where on the website.
August 18, 2022
Reply from Divine Bites
Dear Bhavesh. Thanks for your feedback. We are glad that you liked the sweets. Our website shows that prices are Ex. but we will try to see if we can somehow make it more apparent. Thanks and see you again soon.
Reply from Divine Bites
Thanks, Kirthi. Glad that you liked the products. See you again soon.
Delightful gift. Efficient and kind delivery.
From the first contact to final delivery, you guys were super efficient and kind. And most important, the person who received the gift was delighted.
My only regreat is not having tried the Divine Bites. Next time, I will buy some for myself ;-)
July 26, 2022
Reply from Divine Bites
Thanks Gustavo. Appreciate your kind words. We look forward to see you again. I am glad that you guys liked it. Next time, we will add an extra piece, just for you :)
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Authentic and incredible
Indian Mithai in Europe… with incredibly high quality ingredients (you can taste the ghee, saffron, cardamom…) and a taste like the best Halwai at home would be proud to achieve. It’s a miracle and am so happy that Divine Bites exists and that I can order from them again.
July 23, 2022
Reply from Divine Bites
Thanks Kavita. You made our day extra special. This is what keeps us going. See you again soon.
The kachoris were very good and even…
The kachoris were very good and even the gunjia. Besan ladoos were very tasty also, but could have had less ghee/oil.
Also, wish there were chutney packed for the kachoris. But overall the best Indian snack we tasted in the Netherlands!
June 26, 2022
Reply from Divine Bites
Thanks Vinita. We try to have a very balanced flavor for all our preparations. Be it sugar, ghee or other ingredients. However, as you can understand, Kachori/Samosa are fried, thus there is no way to reduce the oil. For Besan Ladoo, ghee is one of the most prominent ingredient that binds it all together. We only use desi ghee for all our sweets and there is no oil whatsoever.
Thanks again for your kind words and we are glad that you liked it.
Wonderful flavours and not too sweet
Wonderful flavours and not too sweet!
Beautiful wrapped as well.
Some sweets are so divine and addictive I will order them again and again 😋.
Thank you for starting this shop here in Holland! 🙏
June 19, 2022
Reply from Divine Bites
Thanks for your kind words JM. You just made our day. Looking forward to seeing you again.
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