What an amazing company. Im totally new to the world of terrariums and was nervous ordering one online. DIYterrariums came up on a search engine and I bit the bullet and ordered their beginner diy kit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered with diy terrariums. The process was straight forward and waited for delivery. We were concerned about delivery delays (ordered over Easter) and got a reassuring email back straight away. I sh... See more
Company replied
I had a very large fish bowl and decided to order the large terrarium kit. It arrived very quickly and extremely well packaged. The instructions were clear. I set up terranium within 30 minutes. I sp... See more
Company replied
Poppy was very prompt with responses to our queries before we placed our order for a group social, advising on what kit would be best suited, and ensuring delivery lined up and was tracked to ensure... See more
Company replied
Company details
Written by the company
DIY Terrariums is a small two person business who have been providing everything "Terrarium" to the whole country, since 2019. Create your own Terrarium eco system with a big range of full DIY Terrarium kits, open and closed terrarium plants, terrarium jars / glasses and plenty of decorations and accessories.
Contact info
United Kingdom
- diyterrariums.co.uk
4.9
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from diyterrariums.co.uk
Thanks for leaving another 5 star review Jon :)
Advertisement
Very happy with the plants and the service …
Very happy with the plants and the touches like the handwritten note.
Recommended for all terrarium needs!
February 23, 2026
Reply from diyterrariums.co.uk
We're so glad your happy with everything Andrew!
Great service and products
Great service and products! Very happy with it and will continue to purchase from!
March 2, 2026
Reply from diyterrariums.co.uk
Thanks Sam! This is so nice of you to say :)
Great service
February 23, 2026
Reply from diyterrariums.co.uk
Thanks for your order and leaving a review Derek!
Just what a new hobbyist needed.
Just what I needed. Well packed and delivered relatively quickly, although the website was not easy to navigate because it stuck at times. I shall be back for more though!
February 23, 2026
Reply from diyterrariums.co.uk
Thanks for leaving a 5 star review! Tahnk you for the feedback as well, we will take a look at the website and see if we can get it running a bit smoother :)
Advertisement
Reply from diyterrariums.co.uk
Happy healthy plants is our motto :)
Quick delivery and nicely packed.
Quick delivery and nicely packed.
Good healthy plants
February 2, 2026
Reply from diyterrariums.co.uk
Thanks so much for leaving us a review Paul!
Good quality goods for sale
Good quality goods for sale. Well packaged. Good customer focus.
February 2, 2026
Reply from diyterrariums.co.uk
Thanks for leaving a 5 star review Christopher! We're glad your happy with everything :)
Fantastic small business
Easy to order and everything is thoroughly explained. All the plants and other products I have ordered over the past year were healthy, without faults and easy to care for.
November 25, 2025
Reply from diyterrariums.co.uk
Thanks so much for leaving a 5 star review Anna! We really appreciate you coming back to us again and again, and for letting people know that you've been coming to us for a long time and not had any problems :)
Advertisement
Excellent service and packaging.
Good communication and advice before I ordered.
Quick delivery, good selection of plants and very nicely packaged.
January 27, 2026
Reply from diyterrariums.co.uk
Thanks so much for leaving a 5 star review, we're always happy to help and glad your happy with everything :)
Got exactly what I wanted
Got exactly what I wanted! Quick turnaround and the plants that came were robust. Will always order my supplies here@
January 26, 2026
Reply from diyterrariums.co.uk
That's so nice of you to say Cynthia! We'll be right here when you need us again :)
Reply from diyterrariums.co.uk
Welcome to the world of Terrariums :)
What an amazing company
What an amazing company. Im totally new to the world of terrariums and was nervous ordering one online. DIYterrariums came up on a search engine and I bit the bullet and ordered their beginner diy kit with led glass jar. I was worried about shipping to northern ireland but I shouldn’t have. Their box arrived within 2 days and everything in the box was very, very well packaged with very detailed instructions. Quality and packaging was first class. Plants were fresh and beautiful with no damage. I loved putting it all together and am looking forward to it growing and thriving. Thank you Poppy and the team.
January 17, 2026
Unprompted review
Reply from diyterrariums.co.uk
Thank you so much for leaving such a lovely review Ivan! It's just me and my partner here and he was blown away by your kind words. I'm so glad you found us and started your Terrarium journey with us! We are so glad you enjoyed making it and we'd love to see some pictures :)
Advertisement
Reply from diyterrariums.co.uk
We're always happy to help and pride ourselves on our healthy plants :) Thanks so much for leaving a review and we're so glad you love your Terrariums!
Received wrong plants
Good service. But i ordered 5 plants for closed terrariums and only one was suitable for a closed terrarium environment. I don’t know what to do with other 4 as i am sure they will die in closed terrarium setting.
December 30, 2025
Quality brilliant and so easy to do
January 5, 2026
Reply from diyterrariums.co.uk
Thanks so much for leaving a review Linda! :)
Reply from diyterrariums.co.uk
Thanks so much for leaving a review!
Advertisement
Great service
Great service. Even though my plants were stuck in the sorting office due to heavy snow and unavailable staff for several extra days the plants were still in savable condition.
December 30, 2025
Reply from diyterrariums.co.uk
Thanks so much for leaving a 5 star review! I'm so glad to hear your plants made it through those extra cold days, they can be pretty hardy!
If they had arrived a little worse for wear we'd of been happy to guide you through getting them back to their best, or sending out any replacements needed :)
Great plants and materials
Great plants and materials, nice personal touch with hand written notes and discount code! Speedy delivery as well.
December 29, 2025
Reply from diyterrariums.co.uk
Thanks so much for leaving a review Roger! We aim to please :)
Lovely beginners terrarium
Lovely beginners terrarium, used it as my secret santa.
My only issue is that it took 5 days to deliver rather than the 48 hours as stated. Not your fault but Royal Mails fault, the plant was still ok.
December 1, 2025
Reply from diyterrariums.co.uk
Hi Lynn! Glad your kit got there safe and sound, I hope the recipient loved it! I'm sorry about the delay with Royal Mail, but I'm glad everything was still in good shape when it arrived :)
If you ever notice a delay just drop me a message and I'll get onto Royal Mail and investigate to get it moving :) Thanks so much for leaving a 5 star review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.