Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
Company replied
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Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more
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Very impressed! For under 300£ you can get the camera and I got the chest strap too. It’s very worth it, I’ve gone surfing with it 6x so far and the recording is top quality. It was slightly cumber... See more
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I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more
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Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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Amazing Service Great Product Very Precise and quick Delivery
Absolutely Best service very precise and organised everything on the time and next day delivery super fast.
Good product quality and well organised.
Thank you.
July 20, 2026
Reply from DJI | Hasselblad
Hi Davide V.,
We are so pleased to hear that you had such a positive experience with our service and product quality. It's wonderful to know that everything was precise, organised, and that you received your delivery so quickly. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Marc,
We're really happy to hear that you're enjoying your camera! Thank you so much for your lovely review.
DJI | Hasselblad Customer Care Team
Great bit of equipment only problem has…
Great bit of equipment only problem has been pairing my camera to my mobile
July 20, 2026
Reply from DJI | Hasselblad
Hi customer,
We're so glad you're enjoying the equipment! We understand that connecting your camera can be tricky, please don't hesitate to reach out to DJI support on 02076603037, should you need any help or support. Thank you for sharing your review with us, we greatly appreciate it.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Ian,
We are so glad to hear that you had such a positive experience with us. We truly appreciate your lovely review and recommendation.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Terry Langford,
We're glad you enjoyed your experience and our staff were able to provide the knowledge needed. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Excellent cameras
July 19, 2026
Reply from DJI | Hasselblad
Hi Lee,
We're so pleased to hear that you're loving your camera. Thank you so much for sharing your lovely review.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Meng Chen,
We're so glad to hear that our professionalism and helpfulness made a positive impact on your experience. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Martyn,
We're so pleased to hear that you experienced fast service and are happy with the quality of our products. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Dji battery handle
The battery handle is a great extension to the DJI osmo 4. Works very well in increasing the usability of the device for long recording sessions. It’s definitely a must buy item.
July 7, 2026
Reply from DJI | Hasselblad
Hi Azad Khan,
We're thrilled to hear that the battery handle has significantly enhanced your DJI Osmo 4 experience, especially for those longer recording sessions! It's fantastic to know it's a must-buy item for you.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Mohammad Khan,
We are so glad to hear that our staff provided you with such a positive and polite experience. We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
I expected next day delivery as…
I expected next day delivery as promised but turned out this meant working days. I then rearranged for it to be delivered by DPD and its still sitting at their depot.
July 17, 2026
Excellent service and very fast dispatch
I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I believe it would have if the delivery company had done its job properly.
Unfortunately, the courier falsely reported that nobody was at home, even though someone was there. That was disappointing, but it was the delivery company's fault, not DJI | Hasselblad.
DJI | Hasselblad provided excellent service, fast dispatch, and clear communication. I would definitely order from them again.
July 2, 2026
Reply from DJI | Hasselblad
Hi Dmytro Revenko,
We truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that our processing and dispatch speed met your expectations, and that our communication was nice and clear. We understand your frustration with the delivery company's actions and acknowledge that this impacted your overall experience. We are grateful for your understanding that this issue was external to our service. We look forward to your further custom and continued support.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Paul King,
We're so glad to hear you received such fast and efficient service! We appreciate your kind words.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Lesley smith,
We are thrilled to hear you had such a positive experience with our fast delivery and good prices. Your satisfaction is very important to us.
DJI | Hasselblad Customer Care Team
Immediate response to my order
Immediate response to my order
Great communications
Excellent packaging
Fast delivery
A great item
July 18, 2026
Reply from DJI | Hasselblad
Hi Ronald McLaren,
We're so happy to hear that you had such a positive experience with your recent order! We truly appreciate you highlighting the excellent communication, packaging, and fast delivery.
DJI | Hasselblad Customer Care Team
Excellent customer service before and…
Excellent customer service before and after your purchase. Respond to emails very very quick and always get a positive response.
July 5, 2026
Reply from DJI | Hasselblad
Hi Mr Paul Maddison,
We're so happy to hear about your positive experience with our customer service! We always aim to respond quickly and helpfully.
DJI | Hasselblad Customer Care Team
Quick and easy checkout and steady…
Quick and easy checkout and steady updates on order and delivery arrived exactly as predicted via DPD
July 18, 2026
Reply from DJI | Hasselblad
Hi Ed Oldfield,
We are delighted to hear that your checkout process was quick and easy, and that you received timely updates on your order and delivery. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
Happy with my first purchase and…
Happy with my first purchase and looking forward to seeing what more I can do
September 19, 2025
Reply from DJI | Hasselblad
Hi Carol Davidson,
We are so glad to hear you are happy with your first purchase! We look forward to seeing all the amazing things you create.
DJI | Hasselblad Customer Care Team
Again excellent experience
Again excellent experience, keeping me up to date with all the latest gear for my vlogging needs, the cameras I brought helped me to get clear and colour graded vlogging videos which helped me gain 36 thousand followers.
June 25, 2026
Reply from DJI | Hasselblad
Hi Mark Birchill,
We're thrilled to hear you had another excellent experience with us! It's fantastic that our gear helped you create clear, color-graded vlogging videos and contributed to your impressive follower growth. We're delighted to be a part of your success!
DJI | Hasselblad Customer Care Team
Genuinely Top 2 mics out there and the…
Genuinely Top 2 mics out there and the price is really affordable and professionally/beginner friendly
July 5, 2026
Reply from DJI | Hasselblad
Hi SETHTHECHEF,
We're thrilled to hear you consider our mics among the best and that you find them both affordable and user-friendly for all skill levels. Your positive feedback is greatly appreciated!
DJI | Hasselblad Customer Care Team
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