Donuma Reviews 77

Demo recording was slow - as requested - and the final product was double the speed. Beautiful box, as designed, however the design process allowed me to add features I hadn’t ordered, and then I had to pay extra. Awesome they could transpose the box for an original composition, however I was disappointed in a few of the steps along the way.

Sent me someone else’s order. They’ve resent the correct one, hopefully I receive it asap. Was disappointed as I’m unsure I’ll be able to give my gift on time.

Exactly as I pictured it. Now comes the more difficult proposal part.

I wish i could give more than 5 stars! I commissioned a custom tune music box with ring holder as a birthday gift for my husband. Cedrick worked with me throughout the customization process. He was super responsive and very quick with the music box demo and engraving sample. I don't remember if there was some rule about only allowing a certain number of changes (I looked into a couple of different shops before going with Donuma), but even if there was such a rule, it didn't matter because the Donuma team nailed it on every element of the design process. Cedrick sent along multiple engraving choices based on my rather paltry description for what i wanted the font to look like, and they all looked fantastic. Alas I could only choose one! And their musician is amazing too—I had chosen a segment of a rather peppy song and their musician was unfortunately unable to convert that particular part of the song, but was quick to suggest another segment that was similar enough to my original choice, so it'd still be very recognizable.

The final product is beautiful and my husband loved it and was very impressed. Thank you to Cedrick and the rest of the Donuma team for helping me make this a special day for my husband!

I first saw this teams product about a year and half ago. Needless to say, I was very excited to finally purchase a music box. The team was quick and highly communicative throughout the process. They consistently looked for my input to make sure it turned out how I would want it to be. The final product was absolutely beautiful!

Thanks team!

A++ fantastic commission and turnaround time.

Worked with their team to execute exactly what I was looking for. Item was produced with care and love. Very positive experience. Highly reccomend.

Very happy with the product. Beautifully made and received in a timely manner. A gift for my daughter to cherish

Quick turn around time and the custom melody came out great. Thanks to all who helped in the creation of the music box!

The craftsmanship is stellar and the entire concept went over big. The music box element adds a Pavlovian surge of emotion akin to the initial reveal with every opening! Top notch stuff.

Custom-box was made exactly as designed!! Plus, they shipped it out early to boot and met my deadline way in advance - 10/10 recommended!

Its a beautiful keepsake, I can't wait to gift it to my mother I know it will mean the world to her!

Great experience. Very helpful and fast production

Such an amazing and perfect gift. Staff was so easy to work with and very timely! Would order again.

This process took over 3 months because they went above and beyond in helping me create the perfect custom music. They were able to send the music score and I could edit it each time and then they would send back a sample of the music. The final product is perfect and I can’t say enough how much I appreciate the work and time that the musician took to get the music to be what I was looking for.

Donuma is extremely responsive and creates an amazing product. I requested a custom music box and they were so responsive and the final product was amazing! Such an amazing gift, I almost teared up a little when I received the music box because it exceeded my expectations! One note is that you need to order early for custom music because it does take a while for the custom music to be made.

They are unique and customer service are excellent!!!
Product is super :)