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Dorset Nursing Supplies Reviews 

371
•
TrustScore 5 out of 5

4.8

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall standards. Customers frequently praise the remarkably fast delivery times, smooth online ordering platforms, and extremely efficient order processing. Many people also appreciate the exceptionally helpful customer support team, excellent product comfort, and highly competitive pricing structures. Some reviewers were not happy with certain items, mentioning specific issues such as poor product quality, ineffective cleaning results, or completely missing deliveries. Consumers noted that while the vast majority of daily interactions went exceptionally smoothly, occasional negative setbacks involving these specific product limitations and delivery hiccups definitely occurred.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive on... See more

Order

Customers report great satisfaction with the order experience, highlighting easy online ordering and very... See more

Product

People report high satisfaction with the product range, praising the excellent quality, competitive pricing,... See more

Service

Consumers find service to be exceptionally positive, praising the fast, prompt, and efficient handling of... See more

Price

Reviewers express high satisfaction regarding the competitive and cost-effective price of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My request was handled promptly and efficiently. I was kept informed right through the process and delivery was also fast. So well done dorset Nursing Supplies. Unfortunately I am less pleased with t... See more

Rated 5 out of 5 stars

Fantastic company. My ear irrigation machine failed yesterday, and Dorset Nursing Supplies shipped a replacement out for me the very next day. Even put an urgent delivery sticker on it. A huge thank... See more

Company replied

Rated 5 out of 5 stars

Completed my online order, was approved the same day and out for delivery. Very impressed! Thank you for my goods! P.s I like that you want to confirm training and registration seeing as these day... See more

Company replied

Rated 5 out of 5 stars

As always, exemplary service, and a great range of products. On this occasion, a commode cushion was ordered one day and arrived the next morning. The cushion was a universal fit, and was found to... See more

Company replied

Company details

  1. Medical Supply Store
  2. Engineer
  3. Medical Equipment Supplier

Written by the company

Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!

Contact info

4.8

Excellent

TrustScore 5 out of 5

371 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(371)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Just the right product at a reasonable…

Just the right product at a reasonable price with fast and reliable delivery. (Fortunately, some OTs were here to do final assembly.)

Thanks, Dorst Nursing.

November 28, 2024
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Reply from Dorset Nursing Supplies

We are more than happy to hear it all went well! Thank you for the review!

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery and very good price

December 2, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review Harpreet, we really appreciate it! :-)

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Rated 5 out of 5 stars

One of the best company’s I have ever…

One of the best company’s I have ever had the pleasure of doing business with! Friendly, honest, reliable and trustworthy. Also the best prices I have come across for incontinence products! 5 Stars

November 12, 2024
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Reply from Dorset Nursing Supplies

Thank you for your very kind review Steve, it's always a pleasure to do business with you! DNS

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Rated 5 out of 5 stars

Excellent service

Excellent service, good prices, easy on line ordering and reliable delivery via Parcelforce.

November 4, 2024
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Reply from Dorset Nursing Supplies

Thank you for the review! We are happy to help! :)

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Rated 5 out of 5 stars

Great customer service

Great customer service

Really good selection of incontinence products at fair prices.

October 25, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review, we really appreciate it :-) DNS

Rated 5 out of 5 stars

Easy to buy

Easy to buy, best price for the product compared to other companies.We were kept updated on the delivery of the product - arrived the very next day!! Happy customer.

October 30, 2024
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Reply from Dorset Nursing Supplies

Thank you for your kind review, we really appreciate it! DNS

Rated 5 out of 5 stars

Good

Good service

October 21, 2024
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Reply from Dorset Nursing Supplies

Thank you for your review Scott :) DNS

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