Dragonflyshipping Reviews 

Stipt goede tracking

Absolutely shocking experience, service is beyond disgraceful. Ordered a package that took almost two weeks to be delivered in the Netherlands ( a country you can drive through within 2 hours ) even after paying for express shipping.
Tracking info is horrendous, delivery times are just as bad. Customer service helped where they could however they can’t make miracles happen.
Package was eventually delivered successfully after taking two weeks to get a delivery right and then the clever driver decided because I wasn’t home he would leave my package on the side walk, safe to say I did not receive my package.
Seriously the most useless courier service I’ve ever dealt with, even after leaving delivery instructions and marking a delivery address as a business and only open during business hours 8am to 5pm, you still get delivery attempts at 8:30pm. Even after changing the address so that it could be a home delivery and cater to their weird hours, they still messed it up continuously, from trying to deliver after hours at a business even after marking at as only deliver during certain hours, marking a parcel as out for delivery and then giving parcels to the wrong driver, marking a parcel as out for delivery only to phone customer service to find out your parcel isn’t out for delivery because they didn’t have a truck to assign it to, saying they attempted delivery even though no one pitched up and not being able to deliver because the gps couldn’t locate the address.
Seriously what kind of company is this ??
If you’re unlucky enough to have them delivering your package, I hope your experience is better.
Really is disgraceful service from this company.

Obviously the 4/5 star reviews are paid or directly connected to Dragonfly cause there’s no way in hell that anyone can be positive about this bunch of clowns. Always late, always throwing packages on the floor and leaving it unattended (yes its on video) super bad customer service, they must be so cheap that Amazon can afford resending the products a 2nd time, always via Dhl though and then correctly delivered. If more people would open their mouths instead of being so lukewarm Amazon might actually kick this worthless zoo out the door

They have "delivered" three different items in three different occasions from Amazon. The first one was marked as delivered 2 days before delivering, the second one was delivered (according to them) in another street and house number far from us and we never received it. The third one (a small envelope) appears as delivery unsuccesfull because no one was at home but I was here and also some contractors outside the house during the whole day

Deliveries are always on time, with photos taken. Drivers are very friendly.

I have only had negative experiences with Dragonly. Lately I ordered via Amazon and got this very vague and unhelpful message "We attempted to deliver your package today but it didn’t go as planned. But don't worry! Our driver will give it another go very soon. Be sure to keep an eye out for the rescheduled delivery time." Okay. Why didn't go as planned? I've added clear delivery instructions about where it should go and how to find entrance. When is "very soon"? I've had previous bad experiences where they say something has been delivered but it never arrives and the emails they send contradict the status of the package on their website. All in all a very unprofessional company and I wish Amazon would drop them as a partner because it reflects badly on them as well.

Had something delivered by them twice this week. Both times just bad services. First package was just stuffed into my letterbox even though it didn’t fit so the box was all dented and damaged. Second time i was home and they just dropped it in the middle of the hallway of my apartment building even though I opened the door for them.

Friendly service

Stiptheid was perfect!

Super!
I got my package very fast and safe, the updating system is nice and they share photos how they left the package 🥰

The package was to be received on the 29th of august. Got a message the delivery could not be made. But it would be deliverd the nest day. 5 days later still nothing. The agent would give a message to the warehouse to deliver again. I would hear something in max. 2 days. Sorry, but i am pissed. By the time they deliver i don not need the package anymore.

My package was suppose to arrive before 21:00 but I didn't receive anything. Just before midnight I revived an email saying it was delivered but there is no package? I sent instructions on where to leave the package, to ring my neighbours Doorbell but nothing... ? They say they delivered and the only option to make a complaint or find out where the package is, is to call the company with a waiting time over an hour?!

My package was supposed to arrive on the date I selected. Late that evening, just before midnight, I got an email from Dragonfly Shipping saying the package had been delivered. It never was. No package at the door, no doorbell, and no neighbor took it in.

This is the fifth time I've had a problem with Dragonfly Shipping. No estimated delivery window, no updates, no way to reach anyone. Marking a package as delivered when it was never handed over is unacceptable and very unprofessional.

Product was stolen from my Amazon package. They just post an empty bag in my mailbox.

The delivery person (Janus) was friendly and rang my phone number when I did not hear the doorbell. Very nice and convenient!

This is the fourth time I have not received a package on time from this carrier. Because of their repeated delays, most of my Amazon next-day delivery orders end up arriving 4–5 days late. I do not experience these issues with DHL, which has been consistently reliable.

When I contacted customer service, I was told that my package was delayed because there was a backlog of other delayed packages and deliveries had to be completed in sequence. While I understand that operational challenges can occur, recurring backlogs suggest a capacity or planning issue rather than an isolated incident.

If Dragonfly does not have sufficient drivers or delivery capacity to consistently meet its commitments, it should either assign drivers a realistic number of packages or expand its delivery resources. Customers should not be promised next-day delivery only to receive their orders several days late due to ongoing logistical constraints.

Due to these repeated issues, Amazon offered to contact its logistics team and request that this carrier be deprioritized for deliveries to my address, with other carriers being used whenever possible. Based on my experience, I cannot recommend this carrier. Four significant delivery delays are not an isolated incident, they indicate a pattern.

Dragonfly delivery person,Artie a thief. He used my door bell I opened the door for him but he was lazy to come up to 4 floor with lift. He made photo about front door with 63 family doorbell and 2 neighbors saw him , that he ruined to his car with my package after that I opened the door for him. Scammer,liar,thief. I going to police report him.