Dragonflyshipping Reviews 

6,259
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

The only good thing about this company are the customer service people - polite and trying to help. The delivery? 80% of my things are lost or arrive with a 10+ days delay after me calling several... See more

Rated 5 out of 5 stars

Finally a shipping company who deliver as how they promise. Would love to see a map for real time tracking to improve the experience. Forget PostNL or DHL or DPD

Rated 5 out of 5 stars

Super fast delivery a day before planning, please press the bell on the front door ,to warn the parcel is delivered

Rated 5 out of 5 stars

Wasnt home but the deliveryguy left the package in my old paperbin, included even pictures of it. Was delivered 1 day earlier then it was planned.


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4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

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(6,259)

6,259 reviews in the last 12 months

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Rated 1 out of 5 stars

Driver Rawad Awad - Needs Proper Training

I would like to recommend that the company invest more effort in hiring and training its delivery drivers and making sure they understand their responsibilities.

In my case, the driver never even attempted to deliver my package to the delivery address. Instead, I kept receiving the same message saying that it was impossible to reach me, and eventually my parcel was sent back.

Every time I received an email from Dragonfly asking me to leave delivery instructions, I filled them in with all the necessary details. I clearly stated that I was at home, asked the driver to ring the doorbell, and requested that they call me if there were any issues. None of this made any difference.

The driver never called me, never rang the doorbell, and never made a genuine delivery attempt. It seems that my package was simply marked as undeliverable and returned without any effort to contact me.

Based on my experience, I cannot recommend this delivery company. If you want to receive your order without unnecessary problems, I would advise choosing a different delivery service.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company ever

Worst delivery company I've ever dealt with. I don't understand how Amazon still works with them, we should all report it. Packages never arrive, and they constantly mark deliveries as "failed attempts" that were never actually attempted. Avoid this company at all costs and if you receive a package through them, I'd refund or send it back.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling

This is my first time having a delivery with Dragonfly and so far I am not impressed. I payed for next day delivery, they had me waiting until 10pm and still didn’t deliver. I ordered what I need for when I need it and now i’m being asked to wait until a later date. It’s the next day and they just updated my delivery to a later time. Very annoyed at this point.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Totally unprofessional driver's!!!!I…

Totally unprofessional driver's!!!!I waited for my delivery two different days, and both days they said that they couldn't deliver it?I was home waiting and they never tried to deliver!!!! Please people be careful with this company!!!

June 14, 2026
Unprompted review
Rated 1 out of 5 stars

Did not even try to deliver

Could not deliver because I was not home to sign.
Ok, first, I was home. At the time they supposedly came I was literally taking delivery from PicNic.
And could not sign? For a 27 euros package from Amazon?
Come on... At least be honest... Just say you can't be bothered to come, this I could understand, blatant lies not so much.
This will prevent me from ordering from Amazon. Because for a 27 euros package the risk is low, but if it was expensive...

Edit: I will continue to document this circus. We are now the next monday and... nothing, no news, nada. No tracking update or anything... Amazon just says if I don' t have anything on next wednesday I can get a refund... Incredibly bad.

June 13, 2026
Unprompted review

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