The only good thing about this company are the customer service people - polite and trying to help. The delivery? 80% of my things are lost or arrive with a 10+ days delay after me calling several... See more
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Finally a shipping company who deliver as how they promise. Would love to see a map for real time tracking to improve the experience. Forget PostNL or DHL or DPD
Super fast delivery a day before planning, please press the bell on the front door ,to warn the parcel is delivered
Wasnt home but the deliveryguy left the package in my old paperbin, included even pictures of it. Was delivered 1 day earlier then it was planned.
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Goede communicatie en stipte levering.
Goede communicatie en stipte levering.
Great service
Great service, good information and easy to track packet.
Timely service
My package arrived on time. The delivery driver was friendly. No complaints.
Driver Rawad Awad - Needs Proper Training
I would like to recommend that the company invest more effort in hiring and training its delivery drivers and making sure they understand their responsibilities.
In my case, the driver never even attempted to deliver my package to the delivery address. Instead, I kept receiving the same message saying that it was impossible to reach me, and eventually my parcel was sent back.
Every time I received an email from Dragonfly asking me to leave delivery instructions, I filled them in with all the necessary details. I clearly stated that I was at home, asked the driver to ring the doorbell, and requested that they call me if there were any issues. None of this made any difference.
The driver never called me, never rang the doorbell, and never made a genuine delivery attempt. It seems that my package was simply marked as undeliverable and returned without any effort to contact me.
Based on my experience, I cannot recommend this delivery company. If you want to receive your order without unnecessary problems, I would advise choosing a different delivery service.
Very well done
Very well done. Just in time. I'm happy with your delivery sevice.
Worst delivery company ever
Worst delivery company I've ever dealt with. I don't understand how Amazon still works with them, we should all report it. Packages never arrive, and they constantly mark deliveries as "failed attempts" that were never actually attempted. Avoid this company at all costs and if you receive a package through them, I'd refund or send it back.
Appalling
This is my first time having a delivery with Dragonfly and so far I am not impressed. I payed for next day delivery, they had me waiting until 10pm and still didn’t deliver. I ordered what I need for when I need it and now i’m being asked to wait until a later date. It’s the next day and they just updated my delivery to a later time. Very annoyed at this point.
Fast delivery
Quick and easy
Totally unprofessional driver's!!!!I…
Totally unprofessional driver's!!!!I waited for my delivery two different days, and both days they said that they couldn't deliver it?I was home waiting and they never tried to deliver!!!! Please people be careful with this company!!!
:) top!!!!!!!!
Email contact very good and fast delivery!
Email contact very good. Fast delivery!
Did not even try to deliver
Could not deliver because I was not home to sign.
Ok, first, I was home. At the time they supposedly came I was literally taking delivery from PicNic.
And could not sign? For a 27 euros package from Amazon?
Come on... At least be honest... Just say you can't be bothered to come, this I could understand, blatant lies not so much.
This will prevent me from ordering from Amazon. Because for a 27 euros package the risk is low, but if it was expensive...
Edit: I will continue to document this circus. We are now the next monday and... nothing, no news, nada. No tracking update or anything... Amazon just says if I don' t have anything on next wednesday I can get a refund... Incredibly bad.
They deliver how they want
They deliver how they want, where they want or they don't deliver at all. No sufficient tracking, you just need to wait 5 hour by your door. Avoid as much as you can.
Alles is goed en perfect gegaan.
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