Drainastim Reviews 

1,009
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My drainastim works wonders but after a house move I have mislaid the power supply plug and remote. Is it possible to buy replacements? Its a model pro UFM001 - 1

Rated 5 out of 5 stars

Quick delivery from the EU. None of the challenges around additional fees that I saw other people say they had to pay. Easy to program. Love the feeling in my legs after use. I have some ankle ligamen... See more

Company replied

Rated 5 out of 5 stars

I bought my Drainastim Pro as I suffer from restless legs. After using for a few days my legs are feeling much relieved. It also comes with some tens electrode pads for pain relief on body, which I ha... See more

Company replied

Rated 1 out of 5 stars

Unfortunately I was unable to use this product as I have a rod and screws fixed in my right leg due to a double break and found it too uncomfortable. The machine, however, was well built and I am sure... See more

Company replied

Company details

  1. Events & Entertainment

About Drainastim

Information provided by various external sources

Circulation Booster No more heavy, painful and swollen legs

Drainastim® provides a medical device designed to boost circulation in the legs and feet to relieve pain. Drainastimr® provides patented Electrical Muscle Stimulation (EMS) to promote circulation bringing nutrient rich, oxygenated blood to the legs and feet. Through decades of research, Drainastim products are designed to help address symptoms including:

Poor Circulation
Painful Legs & Feet
Swelling of Foot or Ankles
Muscle Weakness
Leg & Foot Cramps
Tired & Aching Legs & Feet

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,009)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Only had it one week

Only had it one week but seems to working So far only used on auto but is ok

October 4, 2021
Drainastim logo

Reply from Drainastim

Hello! If is something wrong, take a picture and send it to us.
Email: contact@drainastim.co.uk
Thanks!

Advertisement
Rated 3 out of 5 stars

I have given this product an average…

I have given this product an average review because I am currently trying out the product and am unable to say whether it is working or not

October 4, 2021
Drainastim logo

Reply from Drainastim

Hello !Let us know if is help you! Best regards,

Rated 1 out of 5 stars

RETURN

As my mother is disabled and cannot put her feet on the foot plates very well ... She hasn't been able to use the Drainastim Pro .. So she paid £45.50 postage to send it to a warehouse in Luxembourg which I was given by someone on live chat ... After weeks of waiting for her refund and countless emails, the Drainastim Pro was returned to my mother with labels attached to the box saying REFUSED we can't understand why... I contacted live chat again for advise all the help we got was the address which was scribbled out on the box????? .... On the last email from Luxembourg or France, my mother recieved she was advised to take pictures of the labels on the box so I i did that from my iphone and sent them via email. So we're hoping the company will pay for the second postage fee which we are not HOLDING OUR BREATH ... VERY DISSATISFIED WITH THE COMPANY ... NEVER AGAIN!!!!!!

September 21, 2021
Unprompted review
Drainastim logo

Reply from Drainastim

Hello. It must be something wrong. Usually take it a few days to get refunded. Please write us here: INSTITUT ACTISCIENCE
Email: contact@perfoline.co.uk


Rated 1 out of 5 stars

After sales service is atrocious!! 0/10.

The Drainastim pro is a great machine but unfortunately their after sales service is atrocious! I needed a new lead under the warranty & so far they have sent me 4 incorrect ones. Customer service says ‘the warehouse’ is to blame. I’m getting REALLY fed up with all this.

September 12, 2021
Unprompted review
Drainastim logo

Reply from Drainastim

Good day,

We are sincerely sorry for this inconvenience, we will do our best to send you a new lead , the right one. We apologize for the delay.

We remain at your disposal for any further questions,
Best regards

Rated 1 out of 5 stars

Faulty goods, ignoring my emails

I ordered and received my Drainastim pro, and when I plugged it in it tripped the fuse in my meter box, I have emailed drainastim twice to return it and twice they have ignored me, I have heard nothing from them!!!
THE REPLY THAT THEY GIVEN ME TO MY ORIGINAL COMPLAINT IS LAUGHABLE AS THEY DONT ANSWER THEIR PHONES OR REPLY TO EMAILS, IS A SOUND BITE FOR THE TO SHOW, FALSLY , THAT THEY CARE.

September 12, 2021
Unprompted review
Drainastim logo

Reply from Drainastim

Hello,

We thank you for contacting our institute and also thank you for your interest in our products.

We can send you a new Drainastim pro if you want a replacement.

Please let us know if this option is good for you.

Best regards

Advertisement
Rated 5 out of 5 stars

I was a bit sceptical at first about…

I was a bit sceptical at first about ordering online from Facebook advertisement having been conned before from these adverts, however I’m glad I did go ahead and order the Drainastim pro.
The item arrived very quickly and without problems, I have used it a few times since I got it and so far there has been a little improvement so I will continue using it.

September 7, 2021
Drainastim logo

Reply from Drainastim

Hello Mrs christine fayers, many thanks for your feedback

Rated 5 out of 5 stars

this machine is unbelievable i have…

this machine is unbelievable i have worn knees in both legs do have an hard job getting up from armchair but since i have been using Drainastim my knees feel so much better and do not feel so much pain yes at times the pain does let me know it still there Drainastim can not repair damage knees but it does help to control the pain Thank you so very much

September 7, 2021
Drainastim logo

Reply from Drainastim

Hello, many thanks for your feedback.

Rated 5 out of 5 stars

I find this machine helps my poor…

I find this machine helps my poor circulation
when used regularly. I find it helps to keep my legs from aching, as I walk quite a lot daily to exercise my dog.

September 6, 2021
Drainastim logo

Reply from Drainastim

Hello Mrs Shirley, many thanks for your feedback :)

Advertisement
Rated 5 out of 5 stars

My Drainastim actually does what it says........

I have been using my Drainastim for the last week, it is amazing, my legs are much easier, I think it is the best thing I have bought in a long time. I have serious lymphatic problems and this machine actually helps. It doesn't do miracles but using daily makes a big difference.

September 5, 2021
Drainastim logo

Reply from Drainastim

Hello, many thanks for your feedback.

Rated 1 out of 5 stars

I have been using the Drainastim now…

I have been using the Drainastim now for several weeks and I haven't noticed any improvement in the pain in my legs.

September 5, 2021
Drainastim logo

Reply from Drainastim

Good morning!We are very sorry to hear that..!You have 90 days to test our product.You can send it back and you get full refunded.Wish you a great day!

Advertisement
Rated 5 out of 5 stars

New experience

My wife has problems with fluid in her legs so this seemed to be the potential answer. I also have some issues so we have both started to use it. After a week we are not seeing a big change, but the actual experience on Auto is feeling like it ought to be really helping. It does exactly as it says in the advert.

August 29, 2021
Drainastim logo

Reply from Drainastim

Hello. Thank you very much for your feedback

Rated 5 out of 5 stars

A wonderful product

A wonderful product. From the first time using it I felt no more leg discomfort at night. I have to spend a lot of time on my feet at work so I certainly noticed an increase in the amount of time I can stay on my feet comfortably. I would highly recommend using it on a daily basis.

August 27, 2021
Drainastim logo

Reply from Drainastim

Good day.

Thank you very much for your feedback .

Best regards

Rated 3 out of 5 stars

Im sure this product is good but after…

Im sure this product is good but after trying to figure out how to use it & not being able to do so im thinking of sending it back far too
complicated for me

August 26, 2021
Drainastim logo

Reply from Drainastim

Hello Karen,

We suggest you put your feet on it and increase the intensity (meaning the numbers) where there is marked the word "sole". You set the intensity you want. You can go from 5 to 5, you have to feel that your muscles work but it does not have to be painful.
Use a muscle electrostimulation intensity that gives you a strong but comfortable muscle contraction, and be aware that the intensity required may vary from day today.
Feel free to try any program because they are all different and you may like more the feelings of one program than the other.

Please be so kind as to try to increase or lower the intensity and let us know if you still feel the same.

We remain at your disposal for any further questions,
Best regards

Rated 5 out of 5 stars

I have had mine about 3 years,I…

I have had mine about 3 years,I wouldn't be without it. I have peripheral neuropathy it has helped immensely.
However I have noticed that quite a lot have said that there was no belt, I did have the Drainastim Pro also and never even thought about the belt as I wanted it for my legs I now realise that I also didn't receive a belt. A bit late now though.🙄

August 26, 2021
Unprompted review
Drainastim logo

Reply from Drainastim

Hello Vivian. Thank you for your feedback

Advertisement
Rated 5 out of 5 stars

A Good machine at half the price of the 'Well Known' one!

We purcgased from a facebook advert, and sometimes I am always wary, I never know whether it is real, or a scam, but I googled and found out more info, therefore, I am extrememly pleased with the purchase.
I did have several questions for the company before the purchase,they replied very quickly, I ordered,paid, and it was in our home within just a few days. We purchased in the beginning, as I have trouble with my calves when walking fast, a dull ache, which I wasn't sure if this was caused through a back injury 15 years ago or through circulation, and my sister has water retention and swelling ankles. We had seen the 'well known' one on TV, and wondered if this was the same or just a massager. Answers were given by the company, so took a leap of faith!
Well, after having it for a week, and using it as the company states, twice a day on Auto, it certainly leaves your legs fully refreshed. I can't say if it is working at the moment, as I think it needs time, but I think it's a good buy. Once I have used it on Auto for 2 weeks, I will venture further and use one of the 25 functions.
Although it comes with tens pads for helping other parts of the body, again I have not tried these as yet.
I am hoping that this is money well spent, and I have recommended to several people, perhaps I can get commission? Ha! Ha!
No really, it is a great little machine! And fully deserves the 5 stars!

August 24, 2021
Drainastim logo

Reply from Drainastim

Hello Terry O'Brien . Thank you very much for your feedback !

Rated 1 out of 5 stars

In my opinion the machine controller is…

In my opinion the machine controller is difficult n timely to use.
When using the machine I don't feel or notice any difference in my legs

August 23, 2021
Drainastim logo

Reply from Drainastim

Hello ,

We are so sorry you are not satisfied with our device, it can be returned or if it is faulty it can be changed, it has a 2 year warranty.
The device has 25 programs and 99 intensities, try several of them and if you notice that it does not work, please let us know.

Best regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look