Banner for Dr. Dabber
Dr. Dabber logo
Visit website

Dr. Dabber  Reviews 9,846

•
TrustScore 4.5 out of 5

4.5

Vaporizer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, innovative design, and ease of use, often highlighting specific items like the Switch 2 as game-changers. Many people appreciate the durability and reliability of the devices, along with the superior vapor quality and consistent performance. The customer service is frequently described as top-notch, with consumers noting the helpfulness, quick responses, and willingness of the team to resolve issues. Additionally, the delivery service is often commended for being fast and efficient. However, some customers also noted issues with certain products, such as the Ghost 2, finding it didn't meet their expectations for vapor production or had airflow problems. A few people experienced difficulties with product maintenance, like inserts clogging quickly or caps becoming sticky, and some reported receiving incomplete orders or encountering slow responses from customer service regarding shipping issues.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality and performance of devices... See more

Quality

Clients share positive opinions on quality, frequently praising the top-notch products, excellent build... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently describing it as amazing, fantastic, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's ease of... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is one of the best in the industry. Anything I’ve ever needed has been taken care of and delivered back working like new again. The switch 2 is one of my daily drivers for concentrate... See more

Rated 5 out of 5 stars

Purchasing process was streamlined, easy to understand and quick. Shipping was painless and fast. The product itself, Switch 2, is an engineering marvel when it comes to dab rigs. No more paying for a... See more

Rated 5 out of 5 stars

I started my E-rig journey a couple years ago with a puffco. Although it did the job it was expensive replacing the 3D chamber and it was giving me headaches. When I invested in the Dr Dabber switch 2... See more

Rated 5 out of 5 stars

Customer service through email was extremely helpful and responded quickly. They worked with all the difficulties I was enduring in transferring files. Once the necessary information was provide... See more

Company details

  1. #10 of 37 best companies in Vaporizer Store
  2. #22 of 43 best companies in Cannabis store

About Dr. Dabber

Written by the company

Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.

As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.

The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.

-4 time winner of IBA Customer Service Department of The Year awards

-Customer Satisfaction Score (CSAT) 91% positive

-BBB accredited with A+ rating and 4.9/5 customer review rating

-4.9/5 Google review rating

-4.5/5 TrustPilot review rating

-4.7/5 live chat rating

-95% service level & an average 20 minute email response times during business hours.

Here at Dr. Dabber, we do not settle for anything but perfection!

Shop Now

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So I bought a ghost 2 almost a month…

So I bought a ghost 2 almost a month ago. About 12 g in badder, sand, and wax. And no hick ups. Battery last almost a full day. The only con I can think of is the hinge should click - lock while down or loading. Great quality - very easy to use - super simple to clean.

April 5, 2026
Rated 5 out of 5 stars

💯 best-selling company by far

Got my replacement carb cap on time! Very strong glass. Had to replace due to pets. Same as the original peice from day one for my switch ~og. Dr. Dabber switch is literally the best vape device ive owned. Definitely going to purchase switch 2 after results from switch model.

April 3, 2026
Rated 5 out of 5 stars

Fast shipping

Fast shipping, thanks. Ghost 2 is good, just wish there were some mini side cart bubbler options, ones that would fit nicely in the pocket and are leak proof.

April 2, 2026
Rated 5 out of 5 stars

Hands-down

Hands-down, the best company around not only do they care about their people and the community but are super genuine when you meet the team in person

April 1, 2026
Rated 5 out of 5 stars

Just what the doctor ordered.

Everyone has always been super wholesome and helpful. The products are the best and support is pretty epic as well! Dr dabber listens to the people. I’d also like to see more from the CEO because I’m sure he’s way cooler than the Puffco CEO. Who truthfully may be a nice guy but seems like a douche canoe

April 1, 2026
Rated 5 out of 5 stars

Love your products

Love your products. Hot knife rules. Daniel the brand ambassador for South Florida needs a raise, saw him at Terp Basel and he was handling the scene with excellence.

March 26, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look