Dr Emma Pooley Reviews 

53
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I contacted Dr Pooley after I was advised to have an ECG and blood tests, neither of which were available by the NHS in the timescale required. On both occasions I was seen promptly. My ECG was c... See more

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Rated 5 out of 5 stars

The reason that I used Dr Emma. One phone consultation, three face to face appointments over a six months period no diagnosis from the N.H.S. Dr Emma within five minutes of seeing her gave me th... See more

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Rated 5 out of 5 stars

I have seen Dr Emma Pooley for several health issues. I have found her to be very help-full and attentive. She has advised me on what specialists to go to. Every consultation has been very helpful... See more

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Rated 5 out of 5 stars

I recently had a full health screen. Dr Pooley was amazing, she was everything you want in a GP - approachable, a good listener, kind, caring and very thorough. I have already recommended Dr Pooley to... See more

Company replied

Company details

  1. Doctor
  2. General Practitioner

Written by the company

This business is now permanently closed. Private General Practitioner in Southwell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.7

All reviews

(53)

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Rated 5 out of 5 stars

Health Check-up.

My wife had recently visited Dr Pooley for a check up and was very happy to recommend Emma to me. Likewise I found the process simple, straight forward and thorough. It acted as a great marker for my present health status, flagged any points for further investigation and highlighted lifestyle trends to focus on. 5* from me, thank you very much Emma.

October 5, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear William,
Thank you so much for taking the time to leave a review regarding your check up.
It is a lovely to get a 5 stars endorsement.
Warm wishes,
Emma

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Rated 5 out of 5 stars

Better late than never, talk to your Private GP

I had considered seeing a private GP for a couple of years. I recently finally took the plunge because of my age, concerns becoming more serious and the shortage of time allowed by my NHS Doctor. I consider myself fortunate to have searched and found Dr. Pooley, a private GP. She is exactly what I expected and has afforded me the time to either correctly diagnose or refer me to the best consultant to deal with my problem. Should have done this years ago!

October 5, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Keith,
Thank you so much for taking the time to leave a review.I am pleased to hear that you have found the experience of using a private GP very positive. Time to discuss matters is an important part of what is offered from the service.
Kind regards
Emma

Rated 5 out of 5 stars

Time to Care

I have visited Dr Pooley on a few occasions and have always felt very relaxed and able to talk over the issues I have been to see her with. I feel having the time to talk is very important when seeing a doctor and it is very much worth making a booking to see her. It’s easy to book on line and would recommend anyone thinking of having a private GP appointment to go and see Dr Pooley.

August 17, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Boo,
Thank you so much for taking the time to leave a review and feedback.
I agree with you that having the time to talk is very important. It is one of the great benefits of a private GP service.
Warm wishes
Emma

Rated 5 out of 5 stars

I went to see Emma Pooley because I…

I went to see Emma Pooley because I felt my own GP wasn't listening to me regarding the amount of pain I was experiencing in my knee. She carried out a full examination and put my mind at rest regarding some of the concerns I had. I also received sound advice as to what my choices were going forward. I would highly recommend Dr Emma Pooley to anyone needing medical help or advice.

August 29, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Sarah,
Thank you so much for taking the time to leave a review.
I am glad to have been able to put your mind at rest about some concerns. I am so pleased to hear that you would highly recommend me.
Kind regards,
Emma

Rated 5 out of 5 stars

Health Review 10th August 2023

Met Emma at a Well Man Health Check Up in 2019.
Found the Experience to be very thorough.
Needed a further Health Consultation in 2021 which again was very thorough with a positive outcome.
With both these experiences in mind, when i came to decide on a Well Man Check Up recently, it was Emma that i went to again. !!! Thank you Emma for your help and advice........!

August 10, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Mark
Thank you so much for taking the time to leave a review about your experience of having a well man check up, which you found very thorough.
I really appreciate the positive endorsement.
Kind regards
Emma

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Rated 5 out of 5 stars

I contacted Dr Pooley as I wanted a health assessment

I contacted Dr Pooley as I wanted a thorough health assessment, and her surgery was conveniently local. I found Emma very easy to talk to and empathetic. She gave me sound advice and promptly referred me to various specialists regarding my health concerns. I am 100% happy with her service and have no hesitation in recommending her.

September 12, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Carol
Thank you so much for your positive review.
I am so pleased to hear that you are a 100% happy with the service.
Warm wishes,
Emma

Rated 5 out of 5 stars

I would highly recommend Dr Pooley

I would highly recommend Dr Pooley, who is an excellent GP as far as I’m concerned and would have no hesitation in recommending her services.

June 27, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Neil
Thank you for your appreciation. I am so pleased to hear that you have no hesitation in recommending the service.
Warm wishes,
Emma

Rated 5 out of 5 stars

Great GP

I have known Dr Emma Pooley for several years and she is a excellent GP. She takes the time to listen to any health issues you have and gives her expert opinion on them. I am even luckier as she has her practice not far from where I live.
She has a very caring attitude and never rushes you.
Thank you Emma

July 19, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Sharon,
Thank you very much for taking the time to leave a lovely review of my service. I am pleased that you feel listened to and not rushes.
Warm wishes
Emma

Rated 5 out of 5 stars

Highly recommend

I would not hesitate to recommend Dr. Pooley. She is a great listener, kind and very helpful.

August 14, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Kristi,
Thank you for your recommendation and taking the time to leave a review. I am pleased that you have found my service very helpful.
Warm wishes,
Emma

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Rated 5 out of 5 stars

Amanda

Amanda
I have seen Dr Pooley several times over the past three years and consider myself very fortunate to have found her
She is easy to talk to and takes the time to properly investigate my concerns and if necessary refer me to the correct specialist
She is now my go to G P and I have no hesitation in recommending her services

August 15, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Amanda
Thank you so much for your kind words. I am so pleased that you find me easy to talk to and that I take the time to properly investigate your concerns.
Warm wishes,
Emma

Rated 4 out of 5 stars

Desperate of Nottingham

I was desperate to see a medical practitioner as i couldn't get to see my NHS doctor. Same day service. Close attention to my difficult to diagnose condition, i followed her recommendations and it worked. job done!

August 17, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Rondevue,
Thank you so much for taking the time to leave a review. I am so pleased to hear that the recommendations worked.
Kind regards
Emma

Rated 5 out of 5 stars

Dr Pooley is an excellent GP

Dr Pooley is an excellent GP.
She very quickly arranged for me to see a specialist an her explanations and examination were very thorough.
I would certainly see her again, she was able to put my mind at rest.
I have no hesitation in recommending her GP service.

July 13, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Sue,
Thank you so much for the positive feedback. I am pleased to hear that you found the service thorough and have no hesitation in recommending my GP service.
Kind regards
Emma

Rated 5 out of 5 stars

My Trusted GP

Dr Pooley has been exceptional. I have felt looked after, and well supported through a difficult period in my life. Dr Pooley will continue to be the GP I trust.

August 17, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Anthony,
Thank you for your positive feedback. I am so pleased to hear that you feel well supported.
Warm wishes,
Emma

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Rated 5 out of 5 stars

First Class Doctor

I have been seeing Dr Pooley for a number of years now for some ongoing issues. She is a first class doctor who listens to my concerns and is always empathetic and supportive. Dr Pooley is extremely professional and listens not only to what I say but also to what I don’t say sometimes! I trust her implicitly with any issues that I have and would not see any other doctor now. I would not hesitate to recommend Dr Pooley to anyone.

August 1, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Justine,
Thank you so much for your positive review. I always try to be listen to concerns, be empathic and supportive.
Warm wishes,
Emma

Rated 5 out of 5 stars

Medical verification

I wanted to verify that I’m healthy to NMC for my future nursing job, and something that took more than 3 months for my local GP to do it, Dr Emma did that in 30 minutes. Very lovely, great communication and polite person.
Thanks a lot <3

August 3, 2023
Unprompted review
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Reply from Dr Emma Pooley

Thank you so much for your kind words. Good luck in your career!
Kind regards,
Emma

Rated 5 out of 5 stars

Lucy

I have seen Dr Pooley on three occasions in the last three months. I have found her a very caring, kind & patient doctor. She has giving me time and has run through various treatment options without any pressure. She swiftly referred me to a consultant and took her time choosing the correct one. I feel very lucky we have her in Southwell.

May 9, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Lucy, Thank you for your kind words. Kind regards, Emma

Rated 5 out of 5 stars

I have used the services of Dr Pooley…

I have used the services of Dr Pooley for a number of years and she provides an extremely professional and friendly service. She is kind, caring and extremely thorough. I have recommended her to family and friends a number of times and will continue to do so.

June 22, 2023
Unprompted review
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Reply from Dr Emma Pooley

Thank you so much for your kind review and recommendation to your family and friends.
Kind regards
Emma

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Rated 5 out of 5 stars

Positive

After making an appointment with Dr Pooley I was quite nervous and apprehensive but after our first consultation ended I felt that I had found a friend. She referred me to a wonderful Consultant and Surgeon and I would have no problem with recommending her.

June 5, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Jean,
I am so pleased that you feel you have found a friend.
Warm wishes,
Emma

Rated 5 out of 5 stars

Excellent consultation with Dr Pooley…

Excellent consultation with Dr Pooley who was able to refer me to the correct resource for my medical issue. I have seen Dr Pooley over a few years and she has always been easy to talk to and has a relaxed and gentle manner. I can highly recommend Dr Pooley .

June 1, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear J Hodgson,
Thank you so much for your kind review and recommendation.
Warm wishes,
Emma

Rated 5 out of 5 stars

Dr Pooley is professional and…

Dr Pooley is professional and approachable. She was thorough in taking the subjective history, knowledgable in formulating a treatment plan and I felt reassured she had my well-being and best interest at heart. Her service were commendable as she went above and beyond. Highly recommended!

May 11, 2023
Unprompted review
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Reply from Dr Emma Pooley

Dear Sune,
Thank you for your lovely comments. I certainly try and have a person's best interests at heart.
Kind regards
Emma

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