I had a great experience with this company. The service was fast and professional, and my order arrived on time and exactly as described. The team was helpful and answered my questions quickly. I woul... See more
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I achieved the goal that seemed to me impossible, Infact to many too. However with due actions by the professional teams at Dr Nutrition, mixed with my dedication and self control, has helped me a... See more
Company replied
Thanks to Al Ghurair Team for your care and supports all along my weight loss journey. I’ve reached my targeted weight in 5 months. Without your support and guidance, I wouldn’t lose healthily 10 kg i... See more
- Incorrect product delivered ( wrong flavor). - Arrogant customer service who strive to find all possible excuses to justify wrong order. - The box was not sealed. ( original seal was intact) -... See more
Company replied
Company details
- Vitamin and Supplements Store
- also in
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Consultant
- Nutritionist
- Sports Nutrition Store
Written by the company
Dr. Nutrition is the largest brand in the Middle East specialized in diet plans, natural products, and sports nutrition supplements with more than 200 branches in the largest malls in the Middle East such as Dubai Mall. Dr. Nutrition is located in 10 countries: "UAE, KSA, Qatar, Bahrain, Oman, Kuwait, Jordan, Iraq, Egypt, Morocco", this makes it the leading brand and the most famous in the nutrition field. Dr. Nutrition represents more than +300 international brands and has hundreds of thousands of customers all over the world. Dr. Nutrition assures that all products are Original, Authentic, and well stored according to the highest quality standards with the best competitive prices in the market. For more details about Dr. Nutrition, please watch the video at: https://youtu.be/rt5_PCXGHkk
Contact info
Silicon Oasis, Dubai, U.A.E.
- 0097142040700
- customerservice@drnutrition.com
- drnutrition.com
3.7
Average
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
I was usually purchasing from Life…
I was usually purchasing from Life Pharmacy. My friend suggested me to buy from drnutrition. I am really happy with the purchase. They send me free protein shaker , protein sachets with my order
September 10, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
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Thank you.The delivery guy waited for…
Thank you.The delivery guy waited for me 30 minutes to handover the order. I was about to leave the country’s
September 13, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
They have one good ISO TRIPLE ZERO.Its…
They have one good ISO TRIPLE ZERO.Its gives vey good result.only this guys has this product. Little expensive , but it gives good result
September 10, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
My experience with Dr
My experience with Dr. Nutrition was excellent. The staff are very professional, friendly, and always willing to help with the right advice. The products are high-quality and I noticed real results after using them. I also appreciate the clean and organized branches, as well as the follow-up care and support. Overall, I highly recommend Dr. Nutrition to anyone who wants to improve their health and lifestyle
They also offer a vitamin and mineral check-up service, which is very helpful for understanding your body’s needs. In addition, they have launched a specialized center called Perfect Weight, which provides world-class non-surgical body contouring devices. This shows how Dr. Nutrition is always improving and bringing the latest technology to support a healthier lifestyle.
September 12, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
My experience with Dr.Nutrition
My experience was great with them I visited them alot before every time you will get something new may be some informations about your body how to manage your weight how to get the excellent form of you ,helpful and knowledgeable staff totally it’s great experience and it will be continued
May 5, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
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Genuine feedback Dr.Nutrition
I’ve been a customer of Dr. Nutrition for a while now, and I’m genuinely impressed with their service. They’re not just about selling supplements—they really care about your overall health.
What stood out to me is the free body analysis and vitamin test they provide. It gave me a clear picture of my health and what my body actually needs, which helped me choose the right products instead of guessing. The staff are super knowledgeable and take the time to explain everything without making you feel pressured to buy.
It’s rare to find a place in the UAE specially Dubai where you can get both quality products and personalized support like this. Dr. Nutrition has definitely earned my trust, and I recommend them to anyone looking to improve their health and wellness.
February 14, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
Regarding to My Experience with…
Regarding to My Experience with Dr.Nutrition I really didn’t found a good taste in protein supplements like them .. have a good variety of services BMI &Vitamins test .. extremely recommended 👍🏻
September 1, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
They scammed me for $100
They scammed me for $100. Their customer support is as worse as it can get. They don't know what excuse to make. Everyday they give a complete new reason to lie. It has been a month since my order, FedEx shows the package is at Dr Nutrition while Dr Nutrition are not refunding me, sometimes saying it was delivered, and sometimes saying your cost was covered in shipping fees. They don't even know what to lie about.
August 9, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating and concerning this situation must be, especially with the conflicting updates you’ve received. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.
Please share your order details with us so we can investigate and resolve this as quickly as possible.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
My husband and I had the best…
My husband and I had the best experience with dr nutrition team dso branch. We lost so much weight and learned how to have a healthy lifestyle with Mr Ibrahim the dietitian, and the sales team were always very welcoming and assisted us in choosing our products.
Highly recommended
August 7, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
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Totall scam/Fake products
I ordered gold standard whey protine from this vendor, they ensured me their products are 100℅ original, But when they send me, the product is totally fake, The verification code patch already scratched by them, Because it fake they do not want you verify it and if you scan the Bar code it will take you at Fake website"originolon.com" instead of Brand Authentic website"optimum nutrition.com" And also the Golden verification seal on bottle cap also missing. Please don't order from this website.
August 5, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We take concerns about product authenticity very seriously, and all our products are sourced from authorized suppliers. What you’ve described is not acceptable, and we understand your concern.
To provide you with full assurance, we can arrange for you to be connected via email with a representative from Optimum Nutrition who can help verify the authenticity of the product.
Please share your order details along with photos of the item so we can review this with our quality team and coordinate accordingly.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention, and we’ll work to resolve this for you.
They are scam dont buy from them
They are scam do not order from them
I placed an order and it took 3 weeks not delivered, when I contact customer service they said it appears shipment issue and they asked me to contact them, when I contact the shipment company they asked me to go back to customer service, like i am going into circle and doing their logistic to take my order, still after 3 weeks I did not get my order and last time they told me its already delivered !!!!
June 23, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating it must be to face delays and receive unclear or conflicting updates regarding your delivery. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.
We would like to review your case in detail and coordinate with the courier to clarify the delivery status and resolve this for you as soon as possible.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Very bad customer service
Very bad customer service! I made an order online on the 6th of June and it was mentioned it will be delivered within 3 to 4 days I messaged them on the 10th of June ask them what is my delivery and they told me your delivery was out of stock and we will manage to deliver it to you by tomorrow or after tomorrow. I was surprised that the order I made is out of stock because it was not mentioned when I ordered it. It’s out of stock, today is the end of the 12th of June until now didn’t receive my package really very bad experience that I will never do it again . Don’t trust this company.
June 12, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating it is to expect delivery within a specific timeframe and then face delays due to stock availability, especially when this was not clearly communicated at the time of purchase. This is not the level of service we aim to provide.
We are currently reviewing our stock visibility and communication processes to avoid such situations in the future.
Please share your order details with us so we can check your case and assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for your feedback.
- Incorrect product delivered ( wrong…
- Incorrect product delivered ( wrong flavor).
- Arrogant customer service who strive to find all possible excuses to justify wrong order.
- The box was not sealed. ( original seal was intact)
- C4 pre workout powder, the effect seems off, which raise concern specially was not sealed.
- I asked for authenticity of their product. Nothing provided.
May 21, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We sincerely apologize for the incorrect item delivered and for the condition of the package you received. This is not acceptable, and we understand your concerns, especially regarding product handling and authenticity.
We also regret that your interaction with our customer service team did not meet expectations. This is not the standard we aim to provide.
We take product quality and authenticity very seriously, and we would like to investigate this matter with our quality team.
Please share your order details along with photos of the product so we can review and assist you as quickly as possible.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention, and we will work to resolve this for you.
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Very bad customer service
Very bad customer service. They have the option of card payment but once the item arrives they will reject it and take the additional 5 QAR for them and u are forced to pay by cash.
June 2, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand your concern regarding the payment process and any additional charges. This is not the experience we aim to provide, and we apologize for the inconvenience caused.
Please note that in some cases, payment methods at the time of delivery may be affected by courier limitations, which can result in changes such as cash-on-delivery. However, this should be clearly communicated, and we regret if this was not the case.
We would like to review your order and clarify what happened.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for your feedback.
worst service
worst service. I bought item online but they delivered wrong one. Then i just requested for refund they said it will be refunded maximum 5 days. Its been 20 days still i didnt receive my refund even i follow up many times.
April 25, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We apologize for the inconvenience caused by receiving the wrong item and for the delay in your refund. We understand how frustrating it is to wait longer than the communicated timeframe, especially after multiple follow-ups. This is not the level of service we aim to provide.
We would like to review your case and check the status of your refund to resolve this as soon as possible.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Website records ever single thing you do - illegal invasion of privacy
Unacceptable misuse of your personal data.
I was casually browsing their website, not logged in, not adding anything to cart. Yet, the moment I close the website, I get a whatsapp message to my personal number with my name and the exact products I was looking at - asking me to buy.
I was speechless. Worst invasion of my privacy I have ever seen. I will never shop with them again
April 21, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Being one of the regular customer but…
Being one of the regular customer but finally i got scammed by doctor nutrition their Salesmans are scammers as they scammed me .they offer me package which i refused so many times but he insisted to buy it so i can pick any 20 products from the shop he tried to convince me showing if u will this offer u will be able to get any 20 product giving an example see this 5 hundreds dirhams u will get only in 200 hundreds dirhams and for 3500 hundreds dirhams offer u will be able to buy 8 to 10 thousands dirhams products well bla bla he didn't say it's categories u he mentioned u can take anything from the shop my girlfriend ask so many times everything Mr sofyaan from al ghurair center shop some how scammed me and sell me that offer for 3500 hundreds dirhams.
But when it's come to take the protein i pick up the iso pure he said no u have to pay i said u guys told me that i can pick any 20 products from shops then he said no only u can 20 laperva products so then they start to categories it the things.
Buying Laperva u always can have offers because they keep prices high and give the offers to the right prices so it will attract customers to buy which i already knows because for Laperv brand one of my friend get always offer half price.
Be careful guys don't get scammed like me they are so pushy to sell that
March 23, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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I ordered a product that wasn’t in…
I ordered a product that wasn’t in stock, and the company failed to inform me. It took 2 weeks to get my money back, with no proactive communication or accountability. Unacceptable service — I won’t be ordering from them again.
March 26, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
I am writing to formally express my…
I am writing to formally express my disappointment with the service I recently received from Dr. Nutrition. Unfortunately, this was one of the worst customer experiences I have encountered, and I believe it warrants urgent attention to prevent further dissatisfaction among clients.I am writing to formally express my disappointment with the service I recently received from Dr. Nutrition. Unfortunately, this was one of the worst customer experiences I have encountered, and I believe it warrants urgent attention to prevent further dissatisfaction among clients.
April 7, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Dr Nutrition is unable to get items to…
Dr Nutrition is unable to get items to anyone due the fact they cannot ship through known shippers. Items have been on order since last month and haven't recieved. Being in Bahrain and DRN is in UAE this is unacceptable. Should avoid shopping with them online. Mall stores as well only have limited items available. Avoid them, go to iherb instead
March 21, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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