I had a great experience with this company. The service was fast and professional, and my order arrived on time and exactly as described. The team was helpful and answered my questions quickly. I woul... See more
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See what reviewers are saying
I achieved the goal that seemed to me impossible, Infact to many too. However with due actions by the professional teams at Dr Nutrition, mixed with my dedication and self control, has helped me a... See more
Company replied
Thanks to Al Ghurair Team for your care and supports all along my weight loss journey. I’ve reached my targeted weight in 5 months. Without your support and guidance, I wouldn’t lose healthily 10 kg i... See more
- Incorrect product delivered ( wrong flavor). - Arrogant customer service who strive to find all possible excuses to justify wrong order. - The box was not sealed. ( original seal was intact) -... See more
Company replied
Company details
- Vitamin and Supplements Store
- also in
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Consultant
- Nutritionist
- Sports Nutrition Store
Written by the company
Dr. Nutrition is the largest brand in the Middle East specialized in diet plans, natural products, and sports nutrition supplements with more than 200 branches in the largest malls in the Middle East such as Dubai Mall. Dr. Nutrition is located in 10 countries: "UAE, KSA, Qatar, Bahrain, Oman, Kuwait, Jordan, Iraq, Egypt, Morocco", this makes it the leading brand and the most famous in the nutrition field. Dr. Nutrition represents more than +300 international brands and has hundreds of thousands of customers all over the world. Dr. Nutrition assures that all products are Original, Authentic, and well stored according to the highest quality standards with the best competitive prices in the market. For more details about Dr. Nutrition, please watch the video at: https://youtu.be/rt5_PCXGHkk
Contact info
Silicon Oasis, Dubai, U.A.E.
- 0097142040700
- customerservice@drnutrition.com
- drnutrition.com
3.7
Average
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It bad company It lost our money in…
It bad company It lost our money in nothing and no result and when we finish our product they said pay to get the products 😠
February 11, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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Always my First Choice doctor…
Always my First Choice doctor nutrition. Monthly once i will purchase but all my order not get on time after 8 days 10 days im receiving my order no 877768 still not delivered and i contact with what's app they're also not replying properly. 2 days before they said within 24 hours I will get my order but still waiting for my oder
January 30, 2025
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
I registered with Dr Ebrahim
I registered with Dr. Nutrition on August 29th For six months. The nutritionist told me that their program would help me lose 6 to 12 kilos. I have a problem with hormones. My weight was 65.5. There are three weeks left on my subscription. Until now the desired result is NOT achieved yet!!!!
August 29, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Worst experience ever!
Worst experience ever!
After waiting the shipment for more than 3 weeks, I received only 2 out of 3 items.
I will never order again and I don't recommend any one to order
October 1, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Fradulent company
Fradulent company, if you checked reviews here before making an online order - you are lucky to be steered away, as many people were scammed as I were unfotunately.
The company provided me with flase tracking details and kept stalling for over 2 weeks... The carrier they claim to deal with confirmed they NEVER sent any product! Only then (16 days later) they admitted to not sendig/processing the order. They also refused to process a refund. Pay at your own risk, you have been warned buddy...
(Btw; they only communicate over WhatsApp and not email, nor do they send any updates after you pay, you will keep reaching out to follow-up and be lied to..)
October 12, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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Delay delay worst experience ever
I placed an order 10 days ago and have been in constant contact with customer service, who repeatedly promised delivery each day but never followed through. It feels like they are making excuses and not valuing their customers. This has been the worst experience I've ever had. I strongly advise against ordering from them.
September 14, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
very bad service
very bad service, the supplier cannot make delivery in 4 days. Careful before making orders
September 3, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Worst experience ever
Worst experience ever! Very bad customer services, delivery and timing !!
August 6, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
number 1 in the worst customer service…
number 1 in the worst customer service in the uae not professional they don't have any information about your order how much time it will take all the staff really, they don't know anything about customer services really not recommended for anyone to buy anything , its wasting of time only and they don't even care about anything my first order and the last one
August 6, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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Bad service thye cancel my order …
Bad service they cancel my order without any reason
August 1, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
BAD & WORST SHOP - Spoiled Items
Worst Experience EVER
i don't recommend anyone to buy anything from this shop.
After 1 Year being a customer i receive order of Protein Quantity from Dubai with a discusting taste.
I call them and tring to complain about the taste they didn't even ask to check the item or the taste simply they didn't care.
July 28, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Beware Fake product
Beware Fake product ! The code to verify the authentication is already redeemed before
Optimum Nutrition Gold Standard 100% Whey Protein
July 28, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Apparently Dr Nutrition has lost the…
Apparently Dr Nutrition has lost the ability to ship any items, they claim it's a shipper problem. Nevertheless everything was taking days longer but now nothing moves after it's ordered. Other note they only use DHL now after losing two other shipping companies, and even that hasn't fixed the issue. Take business elsewhere.
July 15, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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PLEASE DO NOT TRUST THIS COMPANY
PLEASE DO NOT TRUST THIS COMPANY. I have paid. £100,000,00. 1 year ago and have received no documentation, I’ve asked for my money back and they have continuously prefabricated excuses not Togo e my money back. Beware of this company, I’m currently seeking legal advice
June 7, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Days delayed and irresponsible on…
Days delayed and irresponsible on deliveries, experience say please don't order online. Its better visit nearby pharmacies
May 25, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Fake Products / Mixed Products by Dr Nutrition.
This incident happened month of April 2024. I am telling you guys do not buy from Dr Nutrition. They selling completely fake products.
What I experience is I have ordered Redcon1 Total War Blue Lemonade recently. I am always using Total War and I am well aware about there products. So, which I ordered recently it's FAKE. The flavor different, scoop size different & the power color is rose. So I tasted bit and in that same moment I realized this is Bodybuilder pre workout which is promoting by Dr Nutrition. Because long back ago I have tried that pre workout and that flavor and taste I remember very well.
So next point is regarding this I called them and informed. When I told to the customer service that guy was told me to send by WhatsApp and he can not do anything. Then I have WhatsApp it with photos and videos. They respond is "we will inform our specialized department ang get back to you". But so far never contacted me.
I have all the evidence and I am willing to provide anyone.
DO NOT BUY FROM THEM ANY NUTRITIONAL PRODUCTS. PRODUCTS ARE FAKE AND AFTER SALES SERVICE IS HORRIBLE. THEY DON'T CARE AT ALL.
April 10, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Very bad delivery and they make you…
Very bad delivery and they make you wait a long time if you order online, I’ve been waiting for 5 days now and they completely ruined my diet, i will never order from them again 👎
March 14, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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The delivery is not good waiting 2days…
The delivery is not good waiting 2days after that tell me wait 3days more and when l make cancel some one tell why u cancel and i tell him why and he go and lm writing writing more and not responding
Thats not good..
February 7, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
I have package of Fitness for 3 months…
I have package of Fitness for 3 months and they say u have another 1 month free but its not written in the System at that time i decide to stop my plan for a few months in case i want to travel and i wont be able to follow any table from the Doctor anyway i asked him to freeze my plan for 1 year and gusse what it wasnt 1 year it was less and then they activate the Plans at november which is 2 months before the freeze end therefor when i back to my plan he required me to Start new plan and i didnt even get any mention of the freeze End then we pay money for what if im the one will be my plan manager????????????
February 4, 2024
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Wonderful treatment and a very…
Wonderful treatment and a very professional attitude
December 15, 2023
Unprompted review
Reply from Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
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