ITA: Ottimo servizio, i ragazzi di Droix sono molto competenti, cosa che è difficile trovare oggi giorno. In europa sono un punto di riferimento. Offrono a prezzi competitivi prodotti che diffi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking to buy an ayaneo pocket s. And after looking at all differnt sellers, droix gave me the best offer. My order even came with a free gripcase, screen protector and joystick caps. The on... See more
Company replied
Surprisingly fast delivery, but seems like device was unpacked before (GPD duo). It was perfectly new condition so I think they just updated to the new bios. It was last version when I checked. I real... See more
Company replied
I purchased the Ayn Thor and initially experienced an issue with the fan. However, the product itself now works well and I’m happy with the device overall. What really stood out was the custome... See more
Company replied
Company details
Written by the company
With over 12 years of experience, DROIX is a leader in handheld gaming PCs, retro consoles, and powerful mini computers. Explore top-tier devices like the GPD WIN 4 (2025), AYANEO 3, GPD WIN Max 2 (2025) and more, plus Android powerhouses such as the AYANEO Pocket Evo, AYN Odin 2 Portal, AYANEO Pocket DMG and more. From Mini PCs for day-to-day, to high-end powerhouses from brands like MINISFORUM, Beelink, GEEKOM and more — we’ve got everything for gaming, work, and productivity. Enjoy fast EU shipping, dedicated customer support, and top-rated service. DROIX EU is your go-to for premium tech, trusted by thousands across Europe.
Contact info
United Kingdom
- droix.eu
4.5
Excellent
84 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great customer service
Great customer service, after they screwed up the availability, they offered to switch colors or wait, and gave me free next day shipping
July 1, 2025
Reply from DROIX EU
Thank you for the 5-star review and for giving us the chance to make things right! We're glad our team could turn the situation around quickly and that the next-day shipping helped smooth things over. Your patience and understanding mean a lot to us.
We truly appreciate your support and hope you’re enjoying your new device. Looking forward to serving you again!
Advertisement
Great deal
I was looking to buy an ayaneo pocket s. And after looking at all differnt sellers, droix gave me the best offer. My order even came with a free gripcase, screen protector and joystick caps.
The only thing that could be improved would be the packaging during shipping, since the items came with barely any protection at all.
However for that price I cant complain, I'm very glad with this purchase
June 30, 2025
Reply from DROIX EU
Thank you for the 5-star review and for choosing DROIX for your Ayaneo Pocket S! We're thrilled to hear you found the best offer with us and enjoyed the added extras like the grip case, screen protector, and joystick caps — we love adding a bit of extra value where we can.
We also appreciate your honest feedback about the packaging. It’s something we’re actively working to improve, and your input helps us do better.
Glad you're happy with your purchase, and we hope to see you again soon!
Reply from DROIX EU
Thanks for the 5-star review! We’re glad to hear everything was good and fast — just the way it should be. We appreciate your support and hope to serve you again soon!
Great Store with Great Support
Droix has been wonderful to work with regarding my order and support regarding shipment. One of the fastest shippers I have ever dealt with and support was immediate.
June 16, 2025
Unprompted review
Reply from DROIX EU
Thank you for the fantastic review! We're so pleased to hear that you had a smooth experience with both your order and our support team. Fast shipping and quick, reliable service are exactly what we aim for — glad we delivered!
We truly appreciate your support and hope to serve you again soon.
Top Notch
ITA:
Ottimo servizio, i ragazzi di Droix sono molto competenti, cosa che è difficile trovare oggi giorno. In europa sono un punto di riferimento. Offrono a prezzi competitivi prodotti che difficilmente si trovano nei negozi o comunemente nel web. Ottimo!
EN:
Excellent service.
The team at Droix is highly knowledgeable—something that’s hard to find these days. They’ve become a key point of reference in Europe. They offer competitively priced products that are hard to find in regular stores or even online. Outstanding!
June 17, 2025
Unprompted review
Reply from DROIX EU
Grazie mille per la splendida recensione! Siamo davvero felici di sapere che il nostro servizio e la nostra competenza siano stati apprezzati. Il tuo supporto ci motiva a continuare a offrire prodotti di qualità a prezzi competitivi in tutta Europa. A presto!
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.