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Nicko McBrain's Drum One  Reviews 92

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TrustScore 5 out of 5

4.8

Drum Store
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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products, highlighting their high quality and the careful, secure packaging they arrive in. The staff are consistently described as super friendly, knowledgeable, and incredibly helpful, providing great communication and efficient service. Reviewers also appreciate the quick and efficient delivery service, with many noting that items arrived promptly and were easily trackable. However, some customers mentioned that while products like custom snare drums were excellent, they were not supplied tuned as requested. There were also instances where delivery was later than advertised, and customers did not receive updates about the delay.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and excellent range... See more

Staff

Reviewers consistently express high satisfaction with the staff, describing them as exceptionally welcoming,... See more

Service

Customers had positive experiences with service, describing it as superb, quick, and efficient both online... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Order

Reviewers highlight positive aspects of ordering, with many expressing satisfaction and stating they would... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top notch. I ordered a legacy of the Royals BDCo Snare Drum. It was later arriving than advertised and I didn’t hear from Drum one about that, but once I got in touch, they were extremely helpful and... See more

Rated 5 out of 5 stars

I’d been trying to get my son a BDC snare drum for Christmas. But the model he wanted was out of stock everywhere. I’d repeatedly called a number of competing retailers to get an ETA on new stock, but... See more

Rated 5 out of 5 stars

I ordered a shirt and a couple of pairs of Vic Firth Nicko's signature sticks from DrumOne. The items were shipped and arrived very quickly. First time I've ordered from the store and I'm sure it won'... See more

Rated 5 out of 5 stars

Very good and quick contact with the store's staff. I bought a custom "Legacy of the Royals" snare drum and a few other items, but there were complications with paying double VAT. The store resolved t... See more

Company details

  1. Drum Store
  2. Music Store
  3. Musical Instrument Repair Shop

Written by the company

Welcome to DRUM ONE, the newest drums and percussion buying experience that is owned by legendary Iron Maiden drummer Nicko McBrain. Our store is based in Manchester, England and our brand new online store is set up to supply products Worldwide. To be the best we believe we need to be different and it is this difference that we hope to reflect in everything that we do, be that in store or online. Everybody that works at DRUM ONE is a drummer and we have all trained extensively on all of the wonderful brands and products that we sell, whenever you interact with us you are assured of unbiased, qualified advice so that you can make the best choice possible on what products are right for you

Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Joey Jordison Signature

Browsed online, selected the Pearl Joey Jordison Signature Snare which was one of the best prices on the net for that model. Paid and received courier notification and was delivered safe and sound the next working day! Amazing service from Nicko McBrain’s Drum One! Thankyou! 🤘

October 21, 2025
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Rated 5 out of 5 stars

Son attended a free technique…

Son attended a fantastic free technique workshop with Simon Mellish. Very informative workshop. Opportunity to buy the book and also some great new sticks. Stu Warmington very helpful and knowledgable about the marching drum side and helpful insight to Royal Marines Band Servjce .

September 29, 2025
Rated 5 out of 5 stars

The greatest care for the customer !!! The customer gets more than he expects

Very good and quick contact with the store's staff. I bought a custom "Legacy of the Royals" snare drum and a few other items, but there were complications with paying double VAT. The store resolved the issue immediately (thank you, Craig). The items I bought are of the highest quality and were very well and securely packed. The store's staff is very friendly and helpful, responding very quickly to any questions and providing customer service. Absolutely wonderful store. I highly recommend it!

August 6, 2025
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Rated 5 out of 5 stars

Legacy of the Royals

I love the Legacy of the Royals snare drum and was definitely worth the wait! Been a fan for over 30 years and the snare sits right next to my set.

August 12, 2025
Rated 5 out of 5 stars

Ordering from Drum One was easy

Ordering from Drum One was easy. Communication via emails was quick and informative. Also due to the nature of the special Legacy of the Royals snare drum, being kept up to date on production was amazing.

August 7, 2025
Rated 5 out of 5 stars

Great product

Great product, great serving time; great customer service along the process with good and plenty information;only I wish I could have met Nicko in person…, maybe in my next life. Up the Irons!

August 8, 2025
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Rated 3 out of 5 stars

The product is extremely good

The product is extremely good, I ask for the snare to be supplied tune this was not done

August 7, 2025
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Reply from Nicko McBrain's Drum One

Hi David, I'm extremely sorry that your snare drum wasn't tuned. We sent out lots of these snares recently & yours must've slipped through the net. If you'd like to contact the shop, we'll be more than happy to try & compensate you in some way. Apologies & Thank you.

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