Nicko McBrain's Drum One  Reviews 

98
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the superb, efficient service provided. Many people highlight the staff as exceptionally friendly, knowledgeable, and helpful, making every interaction pleasant and productive. Reviewers frequently mention quick and efficient delivery services, with items arriving promptly and securely packaged. Furthermore, customers appreciate the excellent communication regarding order updates and product availability, ensuring transparency. People also note the great range of products available, which ensures there is something suitable for every need. The overall experience is consistently described as positive, reflecting a strong consensus among consumers for their purchases.

What people talk about most

Product

People report positive experiences with products, consistently highlighting the excellent quality and care in... See more

Staff

Customers consistently note positive experiences with staff, highlighting their accommodating, helpful, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, quick, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the products as top-notch and of very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good and quick contact with the store's staff. I bought a custom "Legacy of the Royals" snare drum and a few other items, but there were complications with paying double VAT. The store resolved t... See more

Rated 5 out of 5 stars

I ordered a shirt and a couple of pairs of Vic Firth Nicko's signature sticks from DrumOne. The items were shipped and arrived very quickly. First time I've ordered from the store and I'm sure it won'... See more

Rated 5 out of 5 stars

Ordering from Drum One was easy. Communication via emails was quick and informative. Also due to the nature of the special Legacy of the Royals snare drum, being kept up to date on production was am... See more

Rated 5 out of 5 stars

I’d been trying to get my son a BDC snare drum for Christmas. But the model he wanted was out of stock everywhere. I’d repeatedly called a number of competing retailers to get an ETA on new stock, but... See more


Company details

  1. Drum Store
  2. Music Store
  3. Musical Instrument Repair Shop

Written by the company

Welcome to DRUM ONE, the newest drums and percussion buying experience that is owned by legendary Iron Maiden drummer Nicko McBrain. Our store is based in Manchester, England and our brand new online store is set up to supply products Worldwide. To be the best we believe we need to be different and it is this difference that we hope to reflect in everything that we do, be that in store or online. Everybody that works at DRUM ONE is a drummer and we have all trained extensively on all of the wonderful brands and products that we sell, whenever you interact with us you are assured of unbiased, qualified advice so that you can make the best choice possible on what products are right for you


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

5-star
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1-star

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4.8

All reviews

(98)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic store

Fantastic store. Fast and efficient and also quick to communicate with you if you make a query. Also a great store to visit should you ever be in the area. I took the time to pop whilst I was in that neck of the woods when the UK DRUM EXPO was in Liverpool. Real friendly staff.

July 16, 2024
Rated 5 out of 5 stars

5 stars

Cracking price, easy online purchase, quick delivery and packed really well and safe. Top marks 👍👍

July 3, 2024
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Rated 5 out of 5 stars

Besides going to the store and meeting…

Besides going to the store and meeting Phil Westwood- the drum head I ordered arrived earlier than expected and in great shape. 1 Suggestion- have a store representative in the United States that can assist with deliveries to the United States. With all the fees and taxes turned a 22 pound drum head into $79.00 order. Still happy with it tho.

January 4, 2024
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Rated 5 out of 5 stars

Offering quality products to drummers…

Offering quality products to drummers and especially Niko fans all over the world at reasonable prices. I paid $50 to ship clothing merch to USA which sucked. But decent pricing offset shipping cost and now only person around with Drum One merch. PLEASE NEVER SELL OUT TO AMAZON, WALMART AND OTHE MONOPOLIES. Stay with us! The drum loving common folk

December 22, 2023
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