Dryyve Reviews 

2,533
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 676 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently state that the vehicles are clean, modern, and very pleasant to drive during their trips. Many people also appreciate the friendly and helpful staff, and describe the overall car collection process as fast and easy. However, some customers also noted unexpected charges and high security deposits held for months after the rental period. A few other people also felt that additional fees for cross-border travel or disputed damages were completely disproportionate. Reviewers occasionally experienced long waiting times or communication issues at the front desk when arriving at the station.

What people talk about most

Service

Clients share ambiguous opinions on service, with some reviewers praising the fast pick-up, good vehicles,... See more

Price

People report negative experiences with price, noting that reviewers face unexpected costs and high deposits.... See more

Staff

Consumers experience mixed feelings regarding the staff, with many reviewers praising friendly and... See more

Product

Users describe ambiguous interactions with product, as many reviewers highlight comfort, brand new vehicles,... See more

Payment

Reviewers express profound dissatisfaction regarding payment processes, highlighting unexpected charges and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

with the car all was ok. but it took more than 3 weeks to get the deposit back, which is very long. especially that I rent cars very often so when it adds up its a very large amount just in deposits.... See more

Rated 3 out of 5 stars

Pick up was not good! The car was dirty outside and inside was not completely cleaned. Windshield water was empty and fuel tank was said was 3/4 but when I checked was litle less than 3/4.

Rated 4 out of 5 stars

Experience was good, my only critique is that I didnt get any confirmation that the car had been properly returned and that the hold on my credit card would be released. It was fine in the end, but s... See more


Company details

  1. Car Rental Agency

Written by the company

Car Rental services in Austria.


Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

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3.1

All reviews

(2,533)

1,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and easy, no hidden fees

It was fast and easy to collect and drop-off the car. No hidden fees, they also took the time to explain us how to avoid specific extra charges (paid tunnels, cross-border, etc). We even had an upgrade for the car. I would recommend.

October 7, 2026
Unprompted review
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Rated 1 out of 5 stars

We left a positive review a week after…

We left a positive review a week after renting as the service had been good. However as per usual with so many rental firms, they then charged us an extra £85 with no explanation. Can’t get in touch with them and our insurance company AXA are now telling us we dropped the car off at a different airport and was charged for this error. However we did NOT take it to another airport and dropped it off at the same one as the pickup and I have proof of this. Absolutely furious with this company who have stolen our money. Please avoid.

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing and…

Extremely disappointing and unacceptable experience.

I would strongly advise everyone to think twice before using this car rental company.

Since returning the car, we have been constantly contacted and pressured to pay additional charges for all sorts of extra things. But what is even more disturbing is that the company shared my personal information and contact number with a third party without my consent. As a result, I am receiving repeated calls from them up to seven times a day!

This is a serious invasion of privacy and completely unacceptable customer treatment.

I would never have imagined experiencing something like this in the heart of Europe. A company should understand the basic principles of customer service, professionalism and respect for personal data.

DO NOT USE THEIR SERVICES. I certainly never will again.

October 2, 2026
Unprompted review
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Rated 5 out of 5 stars

When the double booking was sorted out…

When the double booking was sorted out all went well.A good car with auto box and rear view camera made it easier to drive than I expected. The uk booking agent forgot to charge the over age supplement and messed up when he tried to correct the booking.

October 11, 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1/5

⭐ 1/5 – Apparently my deposit also rented a long-term stay in Austria

Congratulations to Dryyve Austria on an interesting business model: you return the rental car, but apparently your money does not have to return with it.

My rental ended in September. Dryyve has now confirmed that only €200 of my deposit has been released, while another €300 may be retained for up to SIX MONTHS.

Why?

Because their vehicle telematics recorded potential speeding events and, although I have not been presented with an actual fine or concrete demand from an authority, Dryyve apparently wants to keep €300 of my money available just in case something arrives in the future.

Six months.

For a five-day car rental.

The particularly impressive part is that it took repeated emails and a formal complaint before I finally received a meaningful explanation of where my money was.

So here is my personal advice to future customers:

Don't just compare Dryyve's rental price. Ask how much of your money they may keep after you return the car, why they may keep it, and for how many months.

A cheap-looking rental becomes considerably less attractive when part of your deposit decides to extend its Austrian holiday until spring.

I have now escalated the matter to the Austrian consumer dispute resolution service.

The car was returned.
The invoice was paid.
The rental was over.

Apparently €300 of my money didn't get the memo.

Based on my experience: never again.

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever, they fishing for money like no other company, when you ask for proof they give u a picture with a glare of light showing nothing besides I have proof that the car was dirty and had scratches and dents all over, still they send me the invoice to pay them absurdly amount with some added charges at their convenience. Disgusting 🤢 do not recommend

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Better Experience This Time, but Still Some Reservations

This time, my experience with Dryyve, booked through Billiger-Mietwagen.de, was better than on previous occasions. Nevertheless, I remain somewhat cautious, as Dryyve seems to operate differently from many other car rental companies and has a few additional charges that customers should be aware of.
One point I find rather unusual is the €300 deposit required to cover potential traffic fines. This is something I have not encountered with other car rental providers. It is also unclear how long it will take to get this money refunded, and I suspect it could take several months.
On the positive side, the car was clean, relatively new, with only 16,000 km on the clock, and offered very good value for money.
We paid just €12 per day for a last-minute booking, including unlimited mileage. I also purchased additional ERGO insurance through Billiger-Mietwagen.de for €4.50 per day, which provided better insurance coverage.
This time, the service and the entire rental process were very smooth, and I had no particular issues.
My conclusion: A very affordable option with good value for money, provided you understand the deposit requirements and potential additional costs beforehand. My experience was definitely better this time, although I would still like to see more transparency regarding the refund of the €300 deposit.
Thank you for the smooth service this time!

October 29, 2026
Unprompted review
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Rated 1 out of 5 stars

This company is a big scam and i will…

This company is a big scam and i will never book again with them.
Be careful ! They will ALWAYS charge you extra for cleaning the car at check out !! It’s illegal, and not contracted in the terms and conditions of the contract !
Knowing that They could charge me for cleaning, I personally clean inside and outside before check out (rent 2 days only), i took photos before and after but they still charge me for that.
They should be suit in court.

September 19, 2026
Unprompted review
Rated 1 out of 5 stars

A €199 charge has cost Dryyve a…

A €199 charge has cost Dryyve a returning customer

I travel to Vienna almost every month and have rented from Dryyve repeatedly. Following my latest experience, I will not use them again.

The attractive initial price is followed by substantial extras for additional protection, cross-border travel and Austrian motorway coverage. I had accepted those costs and continued renting from them.

After my latest rental, however, Dryyve added a €199 contractual charge for alleged excessive speed detected through the vehicle’s telematics system. This was separate from any official traffic fine. I returned the vehicle without causing any damage.

Having reviewed the paperwork, I acknowledge that the signed documents mention GPS monitoring and possible charges for speeding. However, the notification I received did not provide the actual speed, location, time or duration. It offered only a general explanation about increased risk and wear.

The signed documents also refer to a reasonable and proportionate assessment of the circumstances. The notification did not explain how that assessment had been carried out in my case.

For me, this is an unacceptable customer experience and poor transparency around a significant additional charge.

Before booking, look beyond the headline price. Ask for the complete fee schedule and check the rules on telematics monitoring, speed thresholds and contractual penalties.

Dryyve has lost my trust and my repeat business.

October 22, 2026
Unprompted review
Rated 3 out of 5 stars

Pick up was not good!

Pick up was not good!
The car was dirty outside and inside was not completely cleaned. Windshield water was empty and fuel tank was said was 3/4 but when I checked was litle less than 3/4.

October 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst kind of scam

Even for being scammed, an unpleasant experience. Waste of time and money.
Booked through a third party (bsp-auto), with clearly specified terms. The rental begins inventing new conditions and fees and claimed that we could not pick up the car 29 minutes after the reservation period. But most of that time we were waiting for their shuttle to pick us up from the airport ( the rental is not actually at the airport), and we had been talking to them about our arrival time throughout. So they will just find any weird reason to invent a fee or an upgrade that costs a multiple of the original reservation price. We ended up not taking the car for the five-fold price, and then were threatened with a 'no-show' fee. But I am glad we didn't have to go through the nightmare of returning a car and checking every pre-existing scratch. Just stay away.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Worse experience ever with a rental…

Worse experience ever with a rental company. I DO NOT RECOMMEND! First you book with a clear rate, once you arrive at their desk you get informed about a more expensive rate. Then they charge you for a deposit in case you get penalties and they keep the deposit for more than 6 month. They told me initially that I will receive the refund in 30 days, after that in 6 months and there are almost 8 months and I did not receive my money... (99 EUR) - AVOID MILAN DRYYVE

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Unacceptable Deposit Policy

Unacceptable Deposit Policy – Avoid Unless This Changes

I have never encountered such an unreasonable rental car policy. Dryyve retains a €300 deposit for potential traffic fines for **six months after the rental ends**, even when no fine has been issued or communicated to the customer.

Holding a customer’s money for half a year to cover hypothetical future fines is excessive and completely disproportionate. If a traffic fine or other legitimate charge is received, the customer should be notified and given the opportunity to pay it through the appropriate process. There is no reasonable justification for keeping €300 tied up for six months without any actual claim.

What makes this even more frustrating is that customers are expected to accept this policy despite having no control over how quickly authorities process potential fines.

A rental company should provide a fair, transparent, and customer-friendly service, not impose such a lengthy financial restriction on its customers. A maximum retention period of around 30 days, with appropriate notification and a clear process for handling any subsequently received fines, would be far more reasonable.

**Based on this policy alone, I would not recommend Dryyve and would think twice before renting from them again.** I hope the company reconsiders this approach and starts treating customers' money with greater respect.

September 16, 2026
Unprompted review
Rated 1 out of 5 stars

Illegal internal 199 euro charge 2…

Illegal internal 199 euro charge 2 hours after drop-off for overspeeding above 151 to 172 km/hr on German Autobahns unlimited speed sections.
On the pick up I paid 100 euros for German border crossing, so that company was completely aware that I am going to drive German Autobahn including the unlimited sections!
It's ugly predatory and fraudulent behavior against the laws and against European Consumer rights policy, when private company cannot monitor and fine its customer by internal GPS tracking. Avoid them by any means, you will be scammed and ripped off!
The company name is
Dryyve Vienna airport or Astrauto. Never again.

October 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Appalling service

Appalling service - I arrived later than expected and they had cancelled my booking, but then found me a car at 4 times the price. Bad people to do business with.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Car rental in Salzburg

Everything went well. The car was excellent—even better than the one we had booked. The price was lower than what other companies offered.
In Salzburg, the office is located away from the other car rental offices, so it would be helpful to provide a map showing how to find it; we spent quite a while looking for it. Once we found it, however, we had no complaints at all.

October 2, 2026
Unprompted review

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