DTC Driving School Reviews 

591
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and encouraging approach, which significantly contributes to a positive learning environment. The service is consistently highlighted as excellent, with many appreciating the well-structured lessons tailored to individual needs, leading to quick progress and confidence for the driving test. Reviewers also value the efficient customer care and the smooth user experience, particularly when arranging last-minute car hires and instructors. However, some customers also noted issues with the booking process, describing it as potentially overpriced. A few other people also felt that some instructors were unprofessional, rude, or discouraging, making them feel uncomfortable and negatively impacting their test performance. There were also instances of instructors being late, using their phones during lessons, or having vehicles that smelled of cigarette smoke, which detracted from the overall experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting instructors for their patience, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

User experience

Users describe positive interactions with user experience, often highlighting the helpfulness and patience of... See more

Booking process

Consumers find the booking process to be ambiguous, with some reviewers describing it as quick, easy, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, fair, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick turnaround and car hire booking for test with a very good instructor.

Rated 5 out of 5 stars

I passed first time today (with one minor) thanks to Rani’s help. I was initially nervous about doing my lessons but Rani was friendly, direct & easy-to-understand in her instructions from day one.... See more

Rated 5 out of 5 stars

Rani is charming, patient and straightforward when needed. She’s helped me overcome so many of my driving challenges such as parallel parking and speed control! Thankfully due to her open and hones... See more


Company details

  1. Driving School
  2. Distance Learning Center
  3. Driver's License Office
  4. Drivers License Training School
  5. Driving Test Centre
  6. Learner Driver Training Area

About DTC Driving School

Written by the company

DTC Driving School aims to provide personalised, one-to-one tuition and comprehensive online driving courses that equip individuals with the essential knowledge, skills, and confidence to become responsible and skilled drivers. We are committed to fostering a culture of safety on the roads, nurturing a lifelong passion for driving, and ensuring our students are well-prepared to face any driving challenge, creating a positive impact on their lives and the community as a whole."

We offer Emergency Car Hire for your driving test along with a fully qualified driving instructor. Both automatic and manual cars are available at 24 hours' notice.

Driving Test Car Hire The DTC Intensive Driving Courses are designed for those learners who have a valid UK provisional driving licence, passed their theory test and have already taken several driving lessons. These one-week pass courses are also suitable for international drivers, even if they have never driven in the UK before, learner drivers who have recently failed a practical test, and those who are almost up to the test standard.

Intensive Driving Courses Online Driving Course: New to DTC are our online courses which include animations & real-life footage, complete DVSA syllabus for the UK driving driving test, the psychology of learning to drive, and driving test tips to ensure your success. Online Driving Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(591)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

Too pushy

From when I called to enquire I have never had a company so desperate for payment. Of putting

February 17, 2025
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Rated 5 out of 5 stars

Last minute test in different centre

I found a cancellation in a different test centre and booked a last minute test day car, and a 1 hour pre-test driving session with an instructor through DTC.
It was a very seamless booking process and the driving instructor, Chris, was excellent at calming my nerves and helping me familiarize myself with the area as I had never been there before. I passed my test thanks to this very helpful service.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

An outstanding driving training school

An outstanding driving test training company! I recently passed my driving test after taking lessons with Mrs. Rani Gadday. She is incredibly professional, patient, and supportive. I highly recommend her to anyone preparing for their driving test.

January 16, 2025
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hiya Mohammed, huge congrats on passing your driving test! Rani's commitment to every one of her pupils is truly admirable. DTC Driving School wishes you safe driving for life. :))

Rated 5 out of 5 stars

I'd like to give a special thank you to…

I'd like to give a special thank you to Rani, who has helped me pass my driving test!

She has a lot of patience, and you can tell she has a lot of experience teaching students how to drive.

I've had two other driving instructors in the past, of which didn't have great people skills and were incompetent teachers. Just because someone is qualified to teach or a good driver doesn't mean they're a good driving instructor.

Rest assured you won't have any issues learning automatic driving with Rani or Manual driving with Manisha who is also a very experienced instructor with past examiner experience.

5/5⭐️

January 11, 2025
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hello Ramandeep, thank you so much for this amazing review, Manisha/Rani are the best in the business! Huge congrats on passing your practical test, don't forget to be safe on the road!

Rated 5 out of 5 stars

Thankyou so much for helping with my…

Thankyou so much for helping with my daughter Georgia. Georgia wasn’t confident for a long time due to an accident early on in her driving experience, DTC have been amazing in getting her 6 , yes 6 driving tests and finally her passing today !!! The kind and very professional staff , have been really instrumental in helping her on her journey. Finding her tests promptly and never letting us down with having instructors there to pick her up in various locations !!!!
Any small problems were dealt with promptly and with consideration , and they never judged the fact that Georgia took a while to find her feet. Always very calm and polite I can thoroughly recommend DTC. Thankyou again.

January 7, 2025
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hello Georgia, we are over the moon for you!!!!!! Your dedication was admirable, huge congratulations to you.. Thank you for the lovely review. The team at DTC Driving School wishes you safe driving for life!!! :D

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Rated 5 out of 5 stars

I passed my driving test today thanks…

I passed my driving test today thanks to the dedication of Mrs Rani Gadday, who is a fantastic instructor. I am not the most confident driver, but she is calm, patient and incredibly encouraging. We covered everything I needed to pass the test. Thank you Mrs Gadday for believing in me, I couldn’t have done it without you.

January 6, 2025
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hello Shambavi, big congratulations on passing your practical test! Rani's commitment to every pupil is inspiring. She gives an incredible 100% to every learner in their journey to secure their licence and has supported many in passing. DTC Driving School wishes you safe driving ahead. :))

Rated 4 out of 5 stars

Good Company

It’s a very good company, great customer support over the phone and friendly, quick execution. One problem I faced was with the instructor Raju Ahmed, he needs to learn some respect. He was stressing me out and telling me I can’t move my hands over the steering wheel to the other side which isn’t even a driving fault, it's a driving style, and he wouldn't allow me to continue unless I drove like he wanted. Anyways, given the right instructor the service provided by these kind people is really useful and I can see myself using them again, just not with Raju. Thanks

December 18, 2024
Rated 5 out of 5 stars

I am delighted with the services.

I am delighted with the services.
Expecially with the instructor that came.
Mr Stuart Baker, he is good.

Thanks

December 16, 2024
DTC Driving School logo

Reply from DTC Driving School

Hello Chidi, thank you so much for the 5 star review, Stuart is remarkable and has supported a number of pupils in passing their driving test. The team at DTC Driving School wishes you safe driving for life! :))

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Rated 1 out of 5 stars

Poor service

Poor service
Poor communication
Fake agreements - I ask for monthly payment which they quickly agreed with a deposit but got told on the day on my test i had to pay instructor in full on the day which is not what i agreed on.
DTC very rude on the call and did not even listen to me as a client.This made me very anxious before my test.
This is just waste of money.
The car received on the day was not used for a while for the clutch was difficult to use.
I got theories instead of tips to passed by intructor
Not happy with this company- I had pre warned them before 8 days as they request and still they give me poor service like this. I would not had to complain if it was 3 days because it is understandable but they had a whole week which was unfair.

November 27, 2024
Rated 5 out of 5 stars

I would definitely recommend them over…

I would definitely recommend them over and over again. The instructor was so helpful as he took me round and gave me tips

December 18, 2024
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hiya Kwadwo, we appreciate your recommendations. Thank you for using our emergency car hire service and taking the time out to leave a 5 star review, we wish you safe driving for life! :D

Rated 5 out of 5 stars

Great Service

Want to give a big thanks to rani and DTC driving school. She was professional and I would definitely recommend DTC to friends and family.

Omel.

December 11, 2024
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Good Morning Omel! thank you for your kind words. Rani brings out the best in every pupil. :) DTC Driving School wishes you safe driving for life.✔

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Rated 1 out of 5 stars

Unreliable Service and No Refund Policy for Their Cancellations

I booked a last-minute car service with a week’s notice to attend my practical driving exam. According to the company’s website, cancellations on my part would not be refunded, which I understood and accepted. However, the company itself cancelled my booking without offering any alternatives or notice in advance.

When I contacted them for a refund, I was told that my money was "lost" and they would not issue a refund despite the cancellation being entirely on their end. This is unacceptable and poor business practice.

The lack of accountability and refusal to refund for a service they failed to provide shows a complete disregard for customer satisfaction and trust.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Megan linehan

Highly recommend DTC and my instructor Manisha ! So friendly and makes you feel at ease and gave me the confidence I needed to pass my test.

December 5, 2024
Unprompted review
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Reply from DTC Driving School

Hello Megan, we value your feedback as a satisfied client, thanks so much for the 5 star review, big congratulations on passing your driving test! DTC Driving School and Manisha wishes you safe driving for life. :)

Rated 5 out of 5 stars

I used DTC driving school on last…

I used DTC driving school on last minute notice with my test being in two days time and they was a great help. They provide me with an instructor Manisha Gadday she was a lovely woman and great help.
I was given an hour before my test, like a mock just to go over everything and ask any final questions which was all answered well and clear to me and was ready to go.
With that being said I passed thanks to DTC driving schools services.

December 4, 2024
Unprompted review
DTC Driving School logo

Reply from DTC Driving School

Hello Real, Thank you so much for this amazing review, DTC Driving School aims to deliver a quick and professional service to all! Congratulations on getting your UK licence, we wish you safe driving for life! :D

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