LOOK AT ALL THE REVIEWS. NO ONE IS LYING. THIS COMPANY SUCKS AND SHOULD BE CLOSED INDEFINITELY DUE TO POOR SERVICE, TERRIBLE STAFF MEMBERS AND PISS POOR MORALE! Don’t shop with DTLR. STOCK X OR ANY OT... See more
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Review summary
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Terrible experience and customer service isn’t any greater. Ordered 2 pair of jeans as a Christmas gift to a loved one, only to receive 1 of the pairs. Hard to even get in touch with anybody to begin... See more
I couldnt remember which company sends out used looking old footwear. Until my order came yesterday. Stay away from this company. They are sending out marked/scuffed up, worn looking product. This wou... See more
Terrible experience. Sold me worn items as new. Return process extremely inconvenient. Online return prompts not working and can’t get anyone on the phone for help. I will never order from them again.... See more
Company details
Information provided by various external sources
DTLR VILLA is home to all the hottest trends and exclusive releases in urban and athletic fashion. Shop the latest from Nike, Jordan, adidas & more. Join the movement today!
Contact info
Mercedes Drive 1300, 21076, Hanover, United States
- dtlr.com
1.6
Bad
102 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Gained access to my CC information and processed transactions.
Gained access to my credit card and billing information via the Shop app. Processed two transactions without my permission/authorization. DTLR Customer Service told me I was not allowed any information about the fraudulent charges even though they contained my billing and credit card information. These were charges they were previously unaware of until I notified them. Smug customer service. Extremely unhelpful. Will never use this merchant in the future, buyer beware.
October 25, 2023
Unprompted review
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