Duncan Lewis Solicitors Reviews 

1,730
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the professional legal team for providing clear guidance, demonstrating deep legal knowledge, and maintaining consistent communication from start to finish. Clients often express immense gratitude for the dedicated approach taken by their solicitors during difficult periods. However, some reviewers were not happy with communication issues, noting that staff members could be very slow to respond to inquiries or difficult to reach when needed. A few people also mentioned experiencing frustrating delays, feeling that their urgent emails were ignored, or finding it difficult to get timely updates on their ongoing cases.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism, dedication, and deep... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and continuous... See more

Response time

Users describe ambiguous interactions with response_time, reflecting mixed feelings about the communication... See more

Location

Consumers find location to be ambiguous regarding office accessibility and regional presence. Reviewers note... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied

Rated 5 out of 5 stars

I was under legal aid, Primal still treated me like i was a standard customer, prompt replies, good advice and no messing around. I felt Primal understood my position, wanted to help and i felt confid... See more

Company replied

Rated 5 out of 5 stars

Superb service provided by Jaspreet Rai of Duncan Lewis Solicitors. My case was handled sensitively, professionally and efficiently. Jaspreet always made me feel safe and reassured. She was very respe... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 19% of negative reviews

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4.4

All reviews

(1,730)

300 reviews in the last 12 months

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Rated 5 out of 5 stars

I am satisfied with the cooperation

I am satisfied with the cooperation, in particular Trishita Saha is distinguished by great responsibility, attention and professionalism, which gives me hope that my interests will be best protected.

April 9, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear teo

Thank you very much for your kind feedback. We are pleased to hear that you had such a positive experience with our team.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

I’m extremely grateful to Duncan Lewis…

I’m extremely grateful to Duncan Lewis Solicitors, especially Natasha Patel, for their professional and supportive handling of my case. Thanks to their dedication and expertise, I achieved a full live-in order for my child. Highly recommend their services for family matters.

March 26, 2026
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Reply from Duncan Lewis Solicitors

Dear NuPur

Thank you for your feedback. Child Care Solicitor Natasha Patel takes great pride in providing a responsive, thorough and compassionate service to every client.

We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

The Best Lawyer I Have Dealt With

I dealt with Greeshma KarmaKonda and she is excellent professional fast and very reliable she handles cases efficiently and provides the best interpreters if you do not speak English I strongly recommend her

March 5, 2026
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Reply from Duncan Lewis Solicitors

Dear me you

Thank you for your feedback. We are pleased to hear you had a positive experience with Caseworker Greeshma KarmaKonda.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

The Best Solicitor

I was referred to Duncan Lewis Solicitors by a charity. Nazia Khan was more to me than a highly professional and knowledgeable solicitor. She was genuinely my voice when I could hardly express the tempestuous time I was going through. She is kind, highly empathetic, supportive, and has deep understanding of the psychology behind human beings. I will be forever grateful to Nazia Khan and can’t recommend her enough! She successfully represented my case in a short time frame. Thank you Nazia Khan!

March 27, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Anna

We are glad to hear you felt supported and well-informed by Immigration Director Nazia Khan throughout your case. Providing clear communication and reassurance is a key part of the service we aim to deliver.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

About my interview

They gave me more advice and helped me to pass my interview.

March 25, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mohammad

Thank you for your feedback. We are happy to hear of our team's dedication to achieving positive outcomes for their clients.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

I had the pleasure of being assisted by Ewelina

I had the pleasure of being assisted by Ewelina Przewozniczuk-Mazurkiewicz, and I am extremely satisfied with the service I received.
From the very beginning, my case was handled with great care, efficiency, and attention to detail. Ewelina demonstrated a clear understanding of the legal matters involved and guided me through each step in a way that was easy to understand and reassuring.
She made me feel supported and confident throughout the entire process. Her approachable and empathetic manner helped reduce what could have been a very stressful experience.
Communication was excellent at all times. Whether through phone calls or emails, Ewelina was always responsive, clear, and timely in her updates. I never felt left in the dark about the progress of my case.
The quality of service was outstanding. She was always available when needed and consistently went above and beyond to ensure everything was handled smoothly.
Ewelina’s professionalism and legal expertise were evident throughout. I would not hesitate to recommend her to anyone in need of reliable and knowledgeable legal assistance.

February 2, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Greg

Thank you for taking the time to share your experience. We are really pleased to hear that Family Law Solicitor Ewelina Przewozniczuk-Mazurkiewicz was able to support and assist you effectively.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Duncan Lewis Solicitors regarding my immigration matter. From the beginning, they were professional, helpful, and understanding. Immigration cases can be very stressful, but they supported me throughout the process and made everything much clearer for me.

They explained things properly, kept me updated, and treated me with respect and patience. I really appreciated their hard work, dedication, and the way they handled my case seriously.

I am very grateful for all the support I received and I would definitely recommend Duncan Lewis Solicitors to anyone who needs help with immigration matters. Thank you again for your excellent service.

October 25, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Malik

Our team takes great pride in providing a responsive, thorough and compassionate service to every client. We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

An excellent legal team you can truly…

An excellent legal team you can truly rely on when dealing with important matters. They work efficiently, professionally, and without unnecessary delays. Communication is clear, straightforward, and always to the point.

Special thanks to Sai Raja Harika Vinnakota for her high level of professionalism, attention to detail, and genuine commitment. You can clearly feel the experience and responsibility behind the work.

I confidently recommend them to anyone looking for reliable and competent legal support.

March 26, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Oli

Our team takes great pride in providing a responsive, thorough and compassionate service to every client. We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Compassionate, Professional, and Truly Supportive

From the very beginning, I felt listened to, understood, and supported. Adam Bloodworth handled my case with professionalism, empathy, and clear communication at every stage. He explained complex legal matters in a way that was easy to understand, and I always felt reassured that my best interests were their priority.

His attention to detail, prompt responses, and genuine care made a very difficult time much easier to navigate. I’m deeply grateful for his guidance and would not hesitate to recommend him to anyone in need of expert family law advice.

January 27, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Vicky

Family Law Solicitor Adam Bloodworth is committed to delivering effective legal solutions with professionalism and care, and we are glad to know that this has been reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

I am very grateful to my lawyer for…

I am very grateful to my lawyer for helping me obtain asylum. They were professional, supportive, and always available to answer my questions. I highly recommend them.

March 24, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Yassir

We appreciate your feedback and are glad that our team provided you with effective advice and support.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Duncan Lewis Solicitors, especially working with Meghana Vuttaradi on my case.

Meghana handled my asylum matter with a high level of professionalism, care, and dedication. She was always clear in her communication, kept me informed at every stage, and made sure I understood the process, which really helped reduce my stress during a very difficult time.

Her legal knowledge and attention to detail gave me confidence throughout my case, and I truly felt supported. Thanks to her hard work and commitment, I received a positive outcome, and I am very grateful.

I would highly recommend Meghana Vuttaradi and Duncan Lewis Solicitors to anyone in need of immigration legal support.

March 23, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ulrich

We are pleased to hear that you felt supported throughout the process. Our team works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I can’t thank Duncan Solicitors enough…

I can’t thank Duncan Solicitors enough for their support throughout my case. From start to finish, they were professional, responsive, and incredibly understanding during what was a very stressful time.
They guided me clearly through every step of the process and always made sure I felt informed and supported. Thanks to their dedication and hard work, everything has now been resolved, and I’m really grateful for the outcome.
I would highly recommend Duncan Solicitors to anyone needing legal support—they truly go above and beyond for their clients.

March 23, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Vanessa

We appreciate your feedback. Our team works hard to ensure every client feels informed and confident throughout their matter.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Professional and reliable solicitors. Highly recommend

I recently instructed this firm to handle my case, and overall I found their service to be professional and reliable. From the outset, the team communicated clearly and kept me informed at each stage of the process, which made what could have been a stressful experience much more manageable. Thank you Zuhal Saglam for helping me with my case. Truly appreciated!

February 12, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Tia

Thank you for your feedback. We are pleased to hear that Housing Solicitor Zuhal Saglam Bas's expertise was reflected in the service you received.

Kind regards,
Duncan Lewis Solicitors

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Rated 1 out of 5 stars

I would strongly advise anyone…against using Duncan lewis

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them.
My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval.
Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon.
Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content.
Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented.
This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process.
Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious.
To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time.
Based on my experience, I would not recommend this firm.

Their response is a lie, they used another cases representation and edited it and , then left me in court with no defence, that's why they paid me compensation for their wrong doings. They are criminals in their own right abusing the system to earn money they have absolutely no interest in justice

March 19, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mr Towey,

Thank you for your feedback. We do not believe this review presents an accurate account.

As a regulated law firm, we are bound by strict duties of confidentiality and are unable to comment on any individual circumstances in a public forum.

Kind Regards,

Duncan Lewis

Rated 5 out of 5 stars

Perfect experience

Great experience from start to finish. My case was handled efficiently and professionally by Maria Ghafoor with clear and prompt communication throughout. My lawyer was supportive, and always available when needed. I would highly recommend their services

March 19, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mahsa

We appreciate your feedback and are glad that Immigration Caseworker Maria Ghafoor provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Sai Teja Kachakayala,

Sai Teja Kachakayala,
I had an excellent experience with my solicitor. They were professional, knowledgeable, and incredibly responsive throughout the entire process. Everything was explained clearly, and I always felt well-informed and supported at each stage.

What stood out most was their attention to detail and genuine commitment to achieving the best possible outcome for me. They handled my case efficiently and with great care, which gave me real peace of mind.

I wouldn’t hesitate to recommend their services to anyone in need of reliable and trustworthy legal support.

March 12, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mirwais

Thank your for your kind words. We are happy to hear that you had a great experience with Caseworker Sai Teja Kachakayala.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

My experince

⭐⭐⭐⭐⭐ 5 Stars

I had a very positive experience with Duncan Lewis Solicitors. My case was handled by Sumati Prakash Wankhede, and I am very grateful for the support and professionalism she provided throughout my case.

Sumati handled my matter with great care, professionalism, and strong legal knowledge. She always explained things clearly and made sure I understood every step of the process. Her communication was excellent – she kept me updated through emails and calls and was always helpful when I had questions.

What I appreciated most was how supportive and reassuring she was during a very stressful time. She treated my case seriously and worked hard to achieve the best outcome.

Thanks to her dedication and hard work, I successfully received my refugee status in the UK. I truly appreciate everything she did for me and I highly recommend Sumati Prakash Wankhede and Duncan Lewis Solicitors to anyone who needs legal assistance.

Thank you again for your excellent service.

March 12, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Abdilaahi

It is wonderful to hear that you received a high level of support during your matter by Caseworker Sumati Prakash Wankhede. We strive to ensure every client feels confident and informed throughout their matter.

Thank you for choosing Duncan Lewis.

Kind regards,
Duncan Lewis Solicitors Ltd.

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Rated 2 out of 5 stars

The solcitor has stopped responding

The solicitor was initially helpful, but has now not responded to any of my important emails for a long time. He also ignores my emails requesting updates.

He is my assigned solcitor, and my health is at risk due to my nature of my case which I won’t disclose the details of my health, but this is unprofessional treatment from Duncan Lewis to ignore this case. I’ve made a complaint to attempt to resolved with matter and aim to come to a resolution.

March 16, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Skye

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Outstanding Support and Professionalism

My case was handled with the utmost confidentiality and professionalism. The team at Duncan Lewis Solicitors were always approachable, knowledgeable, and very well organised.

My solicitor, Adam Bloodworth, was excellent throughout the entire process. Even when he was unavailable, the firm ensured that another solicitor could assist me within 24 hours, which gave me great confidence in their service. They also offer legal aid, which made the process more accessible.

Before any documents were submitted to court and prior to the court appearance, I met with Adam at least three times. Each appointment lasted around an hour and never felt rushed. He took the time to explain everything clearly and make sure I fully understood the process. Throughout the case, he provided constructive feedback and was always well prepared for court.
Communication was excellent. I was contacted through email, phone calls, letters, in-person meetings, and sometimes video calls, which made it very easy to stay informed.

I am very happy to say that we won the case! I would 1000% recommend Duncan Lewis Solicitors, and especially Adam Bloodworth, to anyone in need of legal support. I would definitely return to them if the need ever arises.

October 1, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Boysmama

Thank you for taking the time to share your experience. We are pleased to hear that you felt supported and well-represented by Family Law Solicitor Adam Bloodworth throughout your case. We wish you all the best moving forward.

Kind regards,
Duncan Lewis Solicitors Ltd.

Rated 5 out of 5 stars

High level of professionalism in dealing with Solicitor Miss Sai Keerthana Potharam.

I would like to express my sincere gratitude to Ms. Sai Keerthana Potharam for her outstanding work and support throughout my immigration case. From the very beginning, she handled everything with great professionalism, care, and dedication. She explained each step clearly, prepared all documents in detail, and always made sure I was confident and well-informed.

Thanks to her hard work and commitment, I have now received my immigration status. I truly appreciate her patience, kindness, and constant encouragement during this difficult journey.

I highly recommend Ms. Sai Keerthana Potharam to anyone looking for a professional, trustworthy, and compassionate solicitor. She is truly exceptional at what she does.

March 12, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ali

We are happy to hear that Caseworker Sai Keerthana Potharam was able to support you through an important time. We wish you all the very best for the future.

Kind regards,
Duncan Lewis Solicitors Ltd.

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