Duncan Lewis Solicitors Reviews 

1,730
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the professional legal team for providing clear guidance, demonstrating deep legal knowledge, and maintaining consistent communication from start to finish. Clients often express immense gratitude for the dedicated approach taken by their solicitors during difficult periods. However, some reviewers were not happy with communication issues, noting that staff members could be very slow to respond to inquiries or difficult to reach when needed. A few people also mentioned experiencing frustrating delays, feeling that their urgent emails were ignored, or finding it difficult to get timely updates on their ongoing cases.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism, dedication, and deep... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and continuous... See more

Response time

Users describe ambiguous interactions with response_time, reflecting mixed feelings about the communication... See more

Location

Consumers find location to be ambiguous regarding office accessibility and regional presence. Reviewers note... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied

Rated 5 out of 5 stars

I was under legal aid, Primal still treated me like i was a standard customer, prompt replies, good advice and no messing around. I felt Primal understood my position, wanted to help and i felt confid... See more

Company replied

Rated 5 out of 5 stars

Superb service provided by Jaspreet Rai of Duncan Lewis Solicitors. My case was handled sensitively, professionally and efficiently. Jaspreet always made me feel safe and reassured. She was very respe... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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Replied to 19% of negative reviews

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4.4

All reviews

(1,730)

298 reviews in the last 12 months

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Rated 1 out of 5 stars

Never helped me with my situation very…

Never helped me with my situation very negative energy very coldhearted people.

March 12, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Antoine

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

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Rated 1 out of 5 stars

Absolute disgusting joke of a company

Absolute disgusting joke of a company. Rang to speak with solicitor kept me waiting almost 2 weeks to say we dont have anyone available. Stringing along people for no reason
I have never met a solicitor this inept and cancerous

March 11, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Moose

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Adam Bloodworth from Duncan Lewis solicitors

Since my initial contact with Adam Bloodworth from Duncan Lewis solicitors, he has dealt with my case in a calm, fair and professional manner. He took the time to review the information provided and handled the matter thoughtfully, which made the process feel more manageable during a difficult situation.

His communication has been clear and consistent through phone calls, emails and written correspondence. He has been responsive and available when needed, which gave me confidence that the case was being properly considered.

Adam’s professionalism and legal knowledge were evident throughout. He approached sensitive issues respectfully and made sure discussions remained constructive and focused on the children’s welfare and has dealth with the situation not just as a professional but on a individual basis which is deploy reassuring.

Overall, I am very satisfied with the quality of service, communication and professionalism he provided.

November 1, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Imran

We are glad to hear that Family Law Solicitor Adam Bloodworth provided clear communication and was able to support you throughout your matter. Your comments are greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

★★★★★ Review for Adam Bloodworth

“During one of the most difficult periods of my life, having Adam Bloodworth as my solicitor made all the difference.”

Adam handled my case over the past 15 months with exceptional care, professionalism, and dedication. From the very beginning, he approached every stage with clarity, strong legal knowledge, and a genuine commitment to achieving the best possible outcome. I always felt that my case truly mattered to him.

My situation was not straightforward, yet Adam navigated every challenge with patience, skill, and determination.

What truly sets Adam apart is not only his legal expertise but also the way he supports his clients on a human level. Throughout the process, he made me feel heard, reassured, and supported. During moments that felt overwhelming, he had an incredible ability to bring calm, perspective, and even humour when it was needed most.

Communication was outstanding from start to finish. Whether through phone calls or emails, Adam was always clear, responsive, and thorough. He explained complex legal matters in a way that was easy to understand and ensured I always felt informed and confident about what was happening with my case.

Throughout the entire 15 months that Adam Bloodworth represented my case, his professionalism, responsiveness, and legal expertise never once faltered. His dedication, availability, and genuine care made a truly difficult journey far more manageable.

This review genuinely comes from a place of deep gratitude.

I am incredibly thankful for Adam’s support and guidance. Having someone so capable, compassionate, and committed in my corner made an immeasurable difference.

If you are fortunate enough to have Adam Bloodworth represent you, you will be in truly exceptional hands.

March 10, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ru Miah

Family Law Solicitor Adam Bloodworth is committed to delivering effective legal solutions with professionalism and care, and it is encouraging to know that this has been reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I'm Victory Originally from Biafra…

I'm Victory Originally from Biafra Country in Nigeria. I'm so much Grateful on how lovely my Solicitor and Lawyer did Astonishing, Cosmetically, Extremely Careful and Great in Handling my case even when it was treating and no one wants to associate with it. Mrs Ekanem Umoh. Handled it Such a Great Confidence from her and She's Extremely Perfect in Her Professionalism. More than a Trillion Star for you Mrs Ekanem Umoh. Yeshua Be With You. I Love You For Being Strong.

April 8, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Victory

Thank you for taking the time to share your feedback. We are very pleased to hear about your experience with Consultant Immigration Solicitor Ekanem Umoh and will be sure to pass on your comments to the team.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

Excellent support throughout the process

We are very grateful for all the help and support Angelique Hu gave us during this process. She was always kind, professional and ready to help whenever we had questions.

Thanks to her work, our daughter’s family reunion visa was granted and our family can finally be together. Choosing her service was definitely the right decision for us.

March 6, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Dilnavoz

We are pleased to hear that Private/Business Immigration Solicitor Angelique Hu provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Excellent support during my asylum case

I had a very positive experience with Duncan Lewis Solicitors during my asylum case. I would especially like to thank my caseworker Swarnika Goyal, who handled everything with great professionalism and dedication.

From the moment I applied for asylum in October 2024 until I received refugee status in March 2026, she carefully prepared my statements, followed up with the Home Office and was always quick to respond whenever I had questions.

I am very grateful for her support throughout the process and would highly recommend Duncan Lewis Solicitors.

March 3, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Dima

We appreciate your thoughtful review for Caseworker Swarnika Goyal. It is always rewarding to hear that our clients feel supported and well-represented.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Nothing but Praise

Nothing but praise for Duncan Lewis Solicitors. Our case was handled professionally and the team made sure all our expectations were met. A special thanks to Miss Oluwatobi Akinwande (Tobi) who went above and beyond to make sure we got the outcome that we had hoped for. Thanks Again.

January 6, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Asad

Thank you for your thoughtful feedback. We are truly pleased to hear that you felt supported throughout the process. Child Care Solicitor Oluwatobi Akinwande works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Highly recommend

Subject: Exceptional Support from Tania Mazumder
​I am incredibly happy with the service I received from Duncan Lewis Solicitors. I want to specifically thank Tania Mazumder for her outstanding support throughout my case.
​Tania is more than just a legal professional; she is a deeply caring and compassionate person. She was always there for me, constantly encouraging me and offering comfort whenever I felt sad or overwhelmed. Her punctuality and respect for her clients are unmatched. She truly listens to and stands by her clients every step of the way.
​I cannot find the words to fully express my gratitude for her professionalism and kindness. I highly recommend her services to anyone in need of legal help.

March 5, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Rodas

We are very grateful for your feedback. Our team is committed to delivering effective legal solutions with professionalism and care.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

Great experience

I had a very good experience with duncan lewis solicitors. Oluwatobi Akinwande (Tobi) Was very experienced solicitor she helped b me with my case.

November 11, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Sami

It is always a pleasure to hear that our clients feel well-represented. Child Care Solicitor Oluwatobi Akinwande takes pride in offering clear and compassionate advice, and we are glad that you felt confident in her care.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Hina Kargar is a great solicitor

Mrs Hina Kargar was very professional, experienced and helpful in handling my asylum claim. She established a real personal connection that made me feel she really cared about my case. She managed the evidence and handled my claim efficiently which lead Home Office to withdraw their refusal and grant me asylum. A thousand Thank you Hina .

March 4, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Jamal

We appreciate your feedback and are glad that Business/Private Immigration Solicitor Hina Kargar provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

Rated 2 out of 5 stars

Disappointing Service

Unfortunately didn't have a great experience dealing with Hina Kargar for a checking service for an Immigration application, last year. This was our first time doing this application, hence paying for this service.
We were unclear from the start what we were actually paying for, it was never clearly laid out. The support we received was minimal, we found it hard to get hold of Hina over the phone so resorted to email, until we were eventually told to stop emailing or we would be charged extra and that the service we paid for was a 'one off'.

The application ultimately was not successful, and had we had better support we believe the outcome may have been different.

August 27, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Genevieve

We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a really great experience working…

I had a really great experience working with Solicitor Aleksandra Sawicka. She was professional, knowledgeable, and incredibly supportive from start to finish. Everything was explained clearly and in a way that was easy to understand, which made the whole process much less stressful.

What I appreciated most was how approachable and accessible she was. Whenever I had a question or concern, she responded quickly and made sure I felt informed and reassured. It was clear that she genuinely cared about my case and was fully committed to helping me.

I’m very thankful for her help and wouldn’t hesitate to work with her again in the future if I ever need legal assistance. I highly recommend her to anyone looking for a reliable and dedicated solicitor.

March 3, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Klaudia

We are pleased that you had a positive experience with Child Care Solicitor Aleksandra Sawicka. Our solicitors are committed to guiding clients through difficult times with empathy and professionalism, and your feedback is a wonderful reflection of that effort. Thank you again for choosing Duncan Lewis.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

Great Legal Service

Tasnima and Tamana handled my immigration case with care and expertise. From the start, Tasnima made me feel confident and supported. Her active communication was great, whether it was through phone calls or emails. She was always available to answer my questions clearly. Tasnima’s professionalism and deep legal knowledge are top-tier, and they were clear through the representation prepared.

December 3, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Karam

We are delighted to hear that you felt supported by Business/Private Immigration Director Tamana Aziz and Solicitor Tasnima Rahman. Our team works hard to deliver the best possible outcome for every client, and it is gratifying to know this was reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Best of best 🥰 My lovely solicitor Sai…

Best of best 🥰 My lovely solicitor Sai Raja Harika Vinnakota is kind, respectful and professional to got me through my case and approved my case. I am so grateful. 🙏

February 23, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Trina

Thank you for your feedback. We are pleased to hear you had a positive experience with our team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Professional, reassuring, and successful representation

​I cannot thank Duncan Lewis Solicitors enough for their help during a very difficult time. My ex-partner took me to court over our children, and the anxiety of the situation was overwhelming.

​Premal Patel was fantastic throughout the entire process. They helped take away all my anxiety by assisting with every form and statement, ensuring everything was handled perfectly. Thanks to their professionalism and expert legal knowledge, we got all the right orders in place and won the case.

​The communication was excellent, and I felt supported every step of the way. I highly recommend their services to anyone needing a solicitor who truly cares about getting the best result for their client.

March 2, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear inayah

Thank you for your review. We are glad to hear you felt supported and well-informed by Child Care Solicitor Premal Patel throughout your case. Providing clear communication and reassurance is a key part of the service we aim to deliver.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Great Service

I granted my Immigration Status through Sarvani Seela.

Great service

March 2, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Feras

We appreciate your feedback and are glad that Caseworker Sravani Seela provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

I am incredibly grateful to Duncan…

I am incredibly grateful to Duncan Lewis Solicitors and specifically to Swarnika Goyal for the outstanding legal support. Thanks to their hard work and dedication, I have successfully received my 5-year residency permit.
How was my case handled?
My residency case was handled with the utmost care and precision. Swarnika showed deep expertise and made sure every detail was perfect, which led to this amazing result.
How did my lawyer make me feel?
Throughout the process, Swarnika made me feel safe and supported. I never felt like just another case number; she truly cared about my situation and gave me the confidence I needed during a stressful time.
Quality of communication:
The communication was excellent. Whether it was via phone calls, emails, or letters, I was always kept informed. She was always available to answer my questions and explained everything clearly.
Professionalism and Knowledge:
Their legal knowledge is top-tier. Swarnika is a highly skilled professional who knows exactly how to navigate complex immigration matters.
I highly recommend Duncan Lewis Solicitors and Swarnika Goyal to anyone looking for high-quality legal representation. Thank you for giving me a fresh start

February 27, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear akram

We appreciate your feedback and are glad that Caseworker Swarnika Goyal provided you with effective advice and support. Our team works hard to ensure every client feels informed and confident throughout the process.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I highly recommend Duncan Lewis…

I highly recommend Duncan Lewis Solicitors for your complex cases, we had a pleasure working with Alleena and Director Vicash. I have consulted other firms but only this firm who gave me a strong solution and made me confident dealing my case.

January 26, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Chrije

Thank you for your kind words. Director Vicash Ramkissoon and Trainee Solicitor Alleena Akhtar of our Business/Private Immigration team work diligently to guide clients through each stage of their case with clarity and confidence, and we are glad to hear this was reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Duncan Lewis company; the lawyer whom I dealt with is Mrs. Ankita Dwibedy, she is a professional person, she handled my case with alot of diligence and patience. Thanks alot Duncan Lewis Solicitors

February 23, 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Samir

Thank you for taking the time to share your experience. We are pleased to hear that our team was able to support you effectively.

Kind regards,
Duncan Lewis Solicitors

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