Quality of labels is nice and price is reasonable compared to other companies. The minimum order per label is muck less then others as well. Only con is the amount of time it took to ship out a... See more
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There is no customer service no matter how many times you reach out through email or leave voicemails, no one answers or replies. No tracking information sent, and took about a month for items to ship... See more
The rating I gave does not represent the product I received. I give the product 5 stars. The only reason for the overall 3 star rating is because the shipping process and communication I received re... See more
Fantastic Customer Service Thank you so much for working with me to fulfill my order! DuraMark's communication throughout the whole process was unparalleled and I really appreciate everyone on their... See more
Company details
Written by the company
DuraMark Technologies specializes in high quality, durable decal and label solutions for manufacturers and service providers for any industry.
Contact info
16450 Southpark Dr., 46074, Westfield, United States
- 844-637-4442
- info@duramarkusa.com
- duramarktechnologies.com
3.3
Average
56 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Value!!
January 17, 2026
Unprompted review
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This company is truly awful
This company is truly awful. Terrible customer service and low quality products. They deserve a rating of zero.
December 16, 2025
Product came quickly
Product came quickly, however was smaller than anticipated in size.
October 14, 2025
There is no customer service no matter…
There is no customer service no matter how many times you reach out through email or leave voicemails, no one answers or replies. No tracking information sent, and took about a month for items to ship. I wouldn't have been so upset if I was able to talk to a human.
September 29, 2025
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Fantastic Customer Service
Fantastic Customer Service
Thank you so much for working with me to fulfill my order! DuraMark's communication throughout the whole process was unparalleled and I really appreciate everyone on their client relations staff for keeping me in the loop and working to get my order across the line. The quality of the product is excellent, too. I will definitely be using DuraMark again if/when I need more high-quality labels!
March 11, 2025
Quick delivery on order.
January 22, 2025
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Better quality than I expected.
September 30, 2024
Product was great. Shipping was slow…
Product was great well made and worth every penny. Shipping was slow and could be improved.
August 9, 2024
I have not received my order
July 12, 2024
The product was the same as the picture.
June 27, 2024
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I ordered 3 different decals..
I ordered 3 different decals... they sent the same one three times. I have had zero luck talking to anyone on the phone and their emails back just say order was filled. No customer service or help.
June 13, 2024
Good quality but slow to ship
Quality of labels is nice and price is reasonable compared to other companies. The minimum order per label is muck less then others as well.
Only con is the amount of time it took to ship out a small order. 1 week till my order was picked up by USPS. Others I have ordered from, (small orders), ship out the same or next day.
Faster turn around time is key in today's fast paced internet ordering world.
March 5, 2024
I received my order and was very happy…
I received my order and was very happy with the quality.
January 3, 2024
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Price and Service
I thought that the price for a standard print item was excessive, and it took the better part of 2 weeks to arrive.
August 15, 2023
DuraMark is off the mark
My order took 2 weeks to arrive. My decals were not what I ordered. After contacting DuraMark twice by e-mail with no response, I pursued to contact them by phone. NO response. It is sad that a company can provide no customer support to correct my order or at least offer a refund.
July 24, 2023
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