DuraMark Technologies Reviews 56

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Quality of labels is nice and price is reasonable compared to other companies. The minimum order per label is muck less then others as well. Only con is the amount of time it took to ship out a... See more

Rated 1 out of 5 stars

There is no customer service no matter how many times you reach out through email or leave voicemails, no one answers or replies. No tracking information sent, and took about a month for items to ship... See more

Rated 3 out of 5 stars

The rating I gave does not represent the product I received. I give the product 5 stars. The only reason for the overall 3 star rating is because the shipping process and communication I received re... See more

Rated 5 out of 5 stars

Fantastic Customer Service Thank you so much for working with me to fulfill my order! DuraMark's communication throughout the whole process was unparalleled and I really appreciate everyone on their... See more

Company details

  1. Custom Label Printer

Written by the company

DuraMark Technologies specializes in high quality, durable decal and label solutions for manufacturers and service providers for any industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

High Quality Materials

DuraMark matte-finished, custom printed adhesive labels are very well made.

I've used them for labeling various water containers and ammo cans. They work quite well and really add a professional appearance.

April 28, 2023
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Rated 3 out of 5 stars

Wrong Item

I ordered Danger, do not enter sign. I received Notice, mechanical closet not an exit. I called and left a message too call me. I have but heard back in over 3 weeks. I can be reached at 757.933.3516.
Bonnie Schaeffer

October 11, 2022
Unprompted review
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Rated 1 out of 5 stars

Slow shipping and overnight shipping does not exist

To be honest, it was not a person, but it seems DuraMark, that I have a complaint about. We as in the company I work for, needed these signs extremely fast, Now, I had found the exact signs we needed at amazon on 9/6/22, and only cost $30.00 for all 4qty. signs delivered, but I would not have received them for 5 to 6 days (9/12 - 9/13). Again, we needed them extremely fast, after searching I found DuraMark, that had an overnight option, though it was expensive $118.68 for the 4qty. signs and overnight shipping, it was more important to receive the signs fast then saving money, this was on 9/6/22 and I expected the signs within a day or two. After that time had passed, I called DuraMark and find out there is a couple day lead time just to ship, I asked when we would be getting the signs, and I was told Monday or Tuesday (9/12 - 9/13). The same day I would have received them from Amazon for only $30.00 delivered. To make matters worse, we didn't actually get the sign till 9/19/22, two weeks after ordering, that is very far from overnight shipping. So, in short, I paid $90.00 more with "OVERNIGHT SHIPPING" to get the signs a week later than I would have from another company. WOW... Will not order again from DuraMark and will be sure to save others the time and money whenever possible.

September 5, 2022
Rated 1 out of 5 stars

Small customers mean nothing

I ordered a small order which was supposed to be delivered by USPS - They said they delivered it. I never saw it. My word means nothing just because USPS gave them a "number" Never will order from these people again.

August 24, 2022
Unprompted review
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Reply from DuraMark Technologies

Hi Jeanne -

Duramark ships every package with either USPS or UPS tracking - USPS confirmed that the mailer was delivered at the address/zip listed on your order. We ask that our customers reach out to their local USPS office in case their was an issue with delivery when a package is missing but shown as delivered. You notified us that you would not be ordering from us again after we gave you the tracking number with delivery notice. We respect your decision to not use us for your labeling needs -

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Rated 5 out of 5 stars

Satisfied

Great price and they did not bend me over on shipping.
Thank You

August 23, 2022
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Reply from DuraMark Technologies

Hi Michael -

We appreciate the review, let us know how we can help in the future.

Rated 4 out of 5 stars

I ordered an AustinTX no smoking sign…

I ordered an AustinTX no smoking sign and received a Pennsylvania clean indoor air sign. It’d be laughable if I didn’t know how hard the labor market is right now under the Covid regime.

Update - It was replace promptly. Thank you.

August 9, 2022
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Reply from DuraMark Technologies

Hi Jason -

We hope that the replacement we sent you was satifactory (and correct). We apologize again for the inconvience.

Rated 1 out of 5 stars
DuraMark Technologies logo

Reply from DuraMark Technologies

Hi Beth - we're sorry to hear about the delivery delay with your order. It looks like USPS will be delivering your package today. Please reach out to us at info@duramarkusa.com with any questions.

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